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Paradisus Cancún – All Inclusive
4.5 star property

Luxury property on the beach, with 4 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Paradisus Cancún – All Inclusive

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Paradisus Cancún – All Inclusive

VIP Access
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • All-inclusiveAll-inclusiveAll-inclusive
  • Restaurant
The price is RM 1,804
Price available on 17/05/2024

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for The Reserve Adults Only Junior Suite – Lagoon View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Lagoon View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior suite - Lagoon View

Premium bedding, free minibar, in-room safe, desk

Junior suite - Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Premium Junior Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
2 bedrooms
Premium bedding
Private bathroom
Bathrobes
  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Master Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Premium Suite Lagoon View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikte Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Nikte Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Nikte Ocean View

Premium bedding, free minibar, in-room safe, desk

Master Suite Nikte Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Lagoon View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Master Suite – Lagoon View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Lagoon View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Lagoon View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, free minibar, in-room safe, blackout curtains
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About the area

Cancun

Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. El Rey Ruins and Iglesia de Nuestra Senora del Carmen are notable landmarks, and travellers looking to shop may want to visit Luxury Avenue Shopping Mall and La Isla Shopping Mall. Travelling with kids? Don't miss Ventura Park Cancun. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Aquaworld - 5 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury all-inclusive property near Luxury Avenue Shopping Mall
Located close to Museo Maya Trailhead and El Rey Ruins, Paradisus Cancún – All Inclusive provides 9 holes of golf, a swim-up bar and a beach bar. Adventurous travellers may like the Pilates and fitness classes at this property. Indulge in a manicure/pedicure, reflexology and a body scrub at YHI Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a local area shuttle and express check-out
  • Babysitting (surcharge), meeting rooms and multilingual staff
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 658 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on 17 May 2024 start from RM 1,803.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall and El Rey Ruins. La Isla Shopping Mall and Ventura Park Cancun are also within 9 mi (15 km).

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1362 out of 2569 reviews" "
Rating 8 - Good. 512 out of 2569 reviews" "
Rating 6 - Okay. 321 out of 2569 reviews" "
Rating 4 - Poor. 170 out of 2569 reviews" "
Rating 2 - Terrible. 204 out of 2569 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 5 nights in Apr 2024

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel and very nice interior
Stayed 3 nights in Apr 2024

6/10 Okay

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wish they will would make better out let’s to charge things, also i was told i would get a lagoon view and we were stuck in the basement area with no credit or anything, other then that the food was good and the service was awesome, I also hurt my finger pretty bad on the sun lounging chairs, they had nothing to support the lift on the back of the chairs to make them sit up and my finger got stuck in the chairs by the pool
Stayed 4 nights in Apr 2024

8/10 Good

Shalu

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice all inclusive hotel, we stayed in the Reserve adults only area and it was nice and peaceful. Daniela (our concierge) was super nice and helpful. We came for our honeymoon, and it was nice! Our room took some time to get ready, but once we were all settled in everything was nice. No one seemed to be expecting tips, but the service was good enough that they deserved it anyways. The onsite restaurants are good, however the food upgrades are quite expensive.
Stayed 8 nights in Apr 2024

8/10 Good

Colizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Staff very attentive. Big complaint - a large music festival was booked to start Friday. Droves of loud partying teens/20s took over the property starting Thursday aft The reserve was loud and they moved freely between public and private reserve. Friday was a massive inconvenience as it was my last day and I went to the edge of the propriety for quiet. I paid over 4000 for this. Would appreciate compensation. You should have noted the festival. Would have avoided.
Stayed 6 nights in Apr 2024

6/10 Okay

Guamaral

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel design is beautiful. And service people in the restaurants are very kind and friendly. But concierge was rude and barely spoke English. We checked-in around 9am. I filled out pre-arrival form hoping they will accommodate early check-in but they made all early arrivals wait until 3pm. When I checked-in at 9am the morning concierge told me I’ll have double bed ( I have a toddler and a senior with me). Came back at 3 and the lobby was packed since everybody wanted their room. We got into our room and it had 1 king size bed. Went back explained the whole situation to the concierge and she told me I have to wait for another 2 hours! We were carrying our luggage’s this whole time! Left the luggages at the bell then went to the beach. Got the room around 6pm. The refrigerator was not fully stocked. And the room was full of dust. Under bed, hair drier were disgusting. Towel hanger was about to fall off and the sink was not draining. The entertainment was great however they go until 1am. And my senior mom couldn’t sleep due to the loud sound. My mom left her wallet in her luggage to buy souvenirs for herself and family members. On last day, we found out her money was stolen!!!! The security came, went through all of our stuff got the report and that was it! Beware of thieves! Even though the restaurant staff, design of the hotel and entertainment was great the check in, dirty room and stolen money ruined the whole experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very wonderful and luxurious and all the workers there were excellent. The decor is wonderful, everything is very, very luxurious. The restaurants are excellent. A very wonderful experience. I have a simple suggestion to increase sports activities and increase shopping stores because the stores inside the hotel are ridiculous and their prices are very exaggerated.
Stayed 4 nights in Apr 2024

8/10 Good

Dalibor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool. 24 hour coffee bar with pastries. Service around the pool area is amazing. We are frequent travelers and this is the only resort that we went back to 3 times now.
Stayed 6 nights in Apr 2024