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Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with calming spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, pool umbrellas, pool loungers
In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
The price is RM 736
Price available on 15/05/2024

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course7 min walk
  • Popular LocationEl Rey Ruins3 min drive
  • Popular LocationDelfines Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
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Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Located on the beach, Emporio Cancun Optional All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Kayaking, scuba diving and water skiing adventures can be found near the property.
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What's nearby

  • Iberostar Cancun Golf Course - 7 min walk
  • Oasis Arena - 9 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Hotel Emporio Cancun - 4 min walk
  • Maria Bonita - 4 min walk
  • Pina Colada Restaurant - 5 min walk
  • Tun-kul - 4 min walk
  • Dos Lunas - 9 min walk

About this property

Emporio Cancun Optional All Inclusive

Upscale resort near La Isla Shopping Mall
Iberostar Cancun Golf Course and Aquaworld are located near Emporio Cancun Optional All Inclusive, which provides 2 poolside bars, a swim-up bar, and a terrace. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • A banquet hall, concierge services and a porter/bellboy
  • Guest reviews give good marks for the breakfast, beach locale and pool
Room features
All 450 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • Cable channels, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 26.50 for adults and USD 16.50 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.50 for adults and USD 16.50 for children
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 15 May 2024 start from RM 736.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Cancun Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Cancun Optional All Inclusive?

Self-parking is free at this property.

Are there all-inclusive benefits at Emporio Cancun Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 596 out of 1202 reviews" "
Rating 8 - Good. 285 out of 1202 reviews" "
Rating 6 - Okay. 134 out of 1202 reviews" "
Rating 4 - Poor. 84 out of 1202 reviews" "
Rating 2 - Terrible. 103 out of 1202 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tyshayla k

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with friendly staff. Came for a solo trip and I felt very comfortable and accommodated.
Stayed 3 nights in Apr 2024

2/10 Terrible

Angela

Travelled with partner
Disliked: Amenities
I stayed at this property for 5 nights. First issue, this resort is not geared toward tourists. It is not. If you are coming hoping to communicate with anyone and have a good time, this isn't it. I've been to Cancun at least 6 times and this is the first resort where hardly anyone on staff speaks English. They answer the phone in spanish, they host karokee and movie night, in spanish. It was extremely hard to speak to people at the front desk because the communication barrier was vast. Overall it it wasn't welcoming like other resorts. No one speaks. Most of the staff seemed annoyed when I asked for help with something. I should have known when there was no 800 number to contact the hotel, that this was a bad idea. Second issue is the phones. You can't get anyone on the phones. They don't answer or return calls. I called asking for help with planning for our honeymoon. Not a peep. I emailed as well. I lost something the first day. They promised to follow up. Never a word. Third, issue was the hot water. There is no such thing. We haven't had a hot shower since our arrival. Water gets lukewarm at best. Fourth, the hotel doesn't seem to be at capacity however room service trays seem to linger in hallways for days. I don't understand it, they clean the room and leave the dishes. Lastly, thank the lord I didn't get all inclusive, because the food was beyond lackluster. Drinks were weak as well. Some of the food was just plain nasty. Now for the positives. The beach.
Stayed 5 nights in Apr 2024

4/10 Poor

stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Skip this one. Kids pool drained and the regular pool was dirty. TV and lights flickered on and off. Lobby was hot and muggy without Air Conditioning. Stayed for 1 night and was happy to leave.
Stayed 1 night in Apr 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michael, NEWTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would have given a 5 star but the elevators were dirty and didn't work half the time in the E building.
Stayed 3 nights in Apr 2024

6/10 Okay

Man Fan, Roslyn Heights

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
It took too long to check in like 35 minutes when only one family before me. The front lobby is small and hot. The ceiling is leaking water near the waiting area. The staffs are not well trained and not able to provide the right information to us when we are checking out. The customer service experience was bad too. Also, things are just quite expensive overall.
Stayed 6 nights in Apr 2024

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, beautiful view
Stayed 3 nights in Apr 2024

10/10 Excellent

JUAN

Liked: Property conditions & facilities
👍
Stayed 1 night in Apr 2024

8/10 Good

Selena

Travelled with group
Liked: Amenities
The property is very nice and clean. Beautiful private beach. The staff is very friendly as well. The only reason I gave it 4 stars was because of the food. It wasn’t horrible, it wasn’t great, but it was edible if that helps. I’d stay here again but probably wouldn’t add the all inclusive package
Stayed 3 nights in Apr 2024

10/10 Excellent

Helon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio Cancun is a wonderful hotel! Staff were very friendly! Hotel had multiple restaurants and even great room service! We had an ocean front room in building M that led out to beach and it was impeccable! I will surely stay here again!
Stayed 3 nights in Apr 2024