3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews of Cairns Colonial Club Resort

4 out of 5
Cairns Colonial Club Resort
18-26 Cannon Street, Manunda, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 207 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Colonial Club was very helpful. Our air conditioner was making funny sounds and my husband commented on it. It was promptly taken care of. I asked for directions to a good restaurant and was given a few options. We appreciated that the reception desk was open longer than other hotels that we stayed at.
Stayed 2 nights in Apr 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities
Driveways & car parks need a makeover, OK $ for the standard of accom,bar & food OK, friendly staff, would probably stay again.
Stayed 5 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Brett

Bit of a walk from reception but still good.
Stayed 1 night in Mar 2024

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, rooms were very clean and it was very quiet had a great night sleep
Stayed 1 night in Mar 2024

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the cafe restaurant offers very nice food and it’s very convenient
Stayed 2 nights in Mar 2024

6/10 Okay

Gareth

Travelled with family
Disliked: Property conditions & facilities
Staff were friendly and efficient, however, room 099 was next to the smokers area behind the bar! In addition the bar/cafe ac unit was on from 0600 to 220 hrs making life very noisy.
Stayed 2 nights in Mar 2024

6/10 Okay

John

Travelled with family and small children
Liked: Amenities
Property was located in jungle like atmosphere. Food was good but you could literally see daylight around the door frame which was convenient for cockroachs and ants.
Stayed 6 nights in Feb 2024

8/10 Good

Laura

Stayed 3 nights in Feb 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2024

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again.
It’s not really a resort. More like a motel with a swimming pool. Restaurant closed, pool bar closed, pizza place closed. Didn’t clean out room for 3 days just made the bed. Didn’t replenish teas/coffees/ milk toiletries. No outdoor space to sit in unless buying food at the other restaurant. Rooms extremely dated. No balcony or terrace but believe they had some rooms with but we weren’t offered to upgrade to these.
Stayed 7 nights in Jan 2024

10/10 Excellent

Boe

Liked: Cleanliness, staff & service, property conditions & facilities
I had a mix-up with the booking date from my end, both resort staff and wotif staff were super helpful and were able to fix it up with no fuss.
Stayed 1 night in Jan 2024

4/10 Poor

Marie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was smelly. Resort needs refreshing
Stayed 1 night in Jan 2024

10/10 Excellent

ANNA, Beenleigh

Stayed 6 nights in Jan 2024

10/10 Excellent

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice comfy room though parking a car was hard at times but expected that time of the year
Stayed 13 nights in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and family friendly
Great for families, we stayed 2 nights and my kids were in the pool all day. Parking was a bit of a challenge as the hotel was fully booked. Will stay again
Stayed 2 nights in Jan 2024

8/10 Good

samir, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very family friendly venue. It is an oldie, but very clean, great bar and cafe options. Staff friendly abd efficient. We had a huge and very comfy King bed!
Stayed 1 night in Jan 2024

6/10 Okay

Natalie

Stayed 1 night in Dec 2023

8/10 Good

Yasser

Stayed 4 nights in Dec 2023

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness
The pool needs a lot more shade. A lot of people very sunburnt including us, trying to stay in the shade. The pizza bar should be open during the day for more affordable food options. The pool is very uneven on the bottom which you are warned about with signs but still have to be very careful. The rooms are older but comfortable. I would stay again if there were no other options but I wouldn’t rush back. Staff on the front counter were lovely at check in.
Stayed 1 night in Dec 2023

10/10 Excellent

Demelza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant resort 💯♥️
Stayed 2 nights in Nov 2023

10/10 Excellent

Mariann

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
One night stay.
One night stay as close to the airport and National Park. No close by restaurants but the on-site restaurant food was reasonable quality and price. Main issue was people talking loudly way into the night in the area near the restaurant but they could be heard very clearly from the upstairs rooms.
Stayed 1 night in Nov 2023

6/10 Okay

Kathryn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Beautiful pools, garden areas. Food was plentiful and tasty , served quickly . Room was noisy - too many guests loud and inconsiderate late at night and early morning . Staff very efficient and responsive to issues .
Stayed 5 nights in Nov 2023

10/10 Excellent

BRADLEY

Stayed 5 nights in Oct 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, on arrival in Cairns from the UK. It is quite a large establishment. The staff were very friendly and helpful. The room was comfortable and we had as good a nights rest as you can expect with raw jetlag. The pools are beautiful complete with beach curlews! No idea where they hide out during the day.
Stayed 1 night in Oct 2023

8/10 Good

Trevor, Carlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A microwave in the rooms would be good, for heating a heat pad for sore backs etc., otherwise facilities were very adequate
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Neethling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 4 nights in Oct 2023

10/10 Excellent

Nauman, Rowville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 2 nights in Oct 2023

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families, lovely staff and very clean and tidy.
Stayed 9 nights in Oct 2023

4/10 Poor

David

Travelled with group
Liked: Cleanliness, room comfort
Noisy
Noisy! This isn't the (self-proclaimed) 4 star hotel it claims to be. It's more of a Butlins without the funfair... Pontins? But the overall impression is, noise. Throughout the day there are hundreds of children running wild (literally hundreds, there were school trips booked in.) In the evening holidaymakers, seemingly feeling the effects of all day drinking, were shouting, singing and in one case fighting. But on the plus side, the room was clean and the bed comfortable.
Stayed 5 nights in Oct 2023

6/10 Okay

Angus

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place feels quit in safe and seems like even homeless people are staying there . Nice pool but is this a half way house as well lol
Stayed 3 nights in Oct 2023

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better maintained than most accommodation in FNQ. Good food options on site. Helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights and had a great time great pizza restaurant and poolside flamingo bar and restaurant we had a pool day with 3 pools to choose from was perfect for us lovely walk around the hotel with beautiful tropical feels excellent room cleaning services and staff really made us feel welcome thankyou we will be back to stay again in the future
Stayed 7 nights in Oct 2023

10/10 Excellent

Peter and Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well serviced. I will stay again anytime.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff great food and drinks
Stayed 5 nights in Oct 2023

10/10 Excellent

SUSAN

Travelled with partner
Comfortable and easy. Great pool selection. Friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

ona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's one of my favourite places especially close to airport but even if I wasn't flying out it's great to stay when I have the grand children
Stayed 1 night in Oct 2023

6/10 Okay

Viktor

Business traveller
Liked: Staff & service, amenities
The good: Hotel was conveniently located to my area of interest. Nice resort feel. WiFi available, speed ok however dropped out a couple of times. The bad: A/C was overdue for a Major service and smelt very mouldy. Outside noise permeated into the room easily especially due to large opening under doorway and no draft barrier.
Stayed 1 night in Sep 2023

10/10 Excellent

Zayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families
Stayed 3 nights in Sep 2023

6/10 Okay

Robyn

Liked: Staff & service
Disliked: Room comfort
very old mattresses
The quality of the matresses was terrible. They were very old and you could feel the springs in them, I have not slept on mattresses that old since I was a child and I am 60yrs old. we booked a twin room and it was very basic.
Stayed 2 nights in Jul 2023

10/10 Excellent

JULIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings and the grounds were excellent.
Stayed 9 nights in Sep 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Cairns Colonial Club
Great facilities, excellent front desk service, great bar and pools.
Stayed 1 night in Sep 2023

6/10 Okay

Jarrod

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations for the price paid! Will come back.
Stayed 4 nights in Sep 2023