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Reviews of My Stay Hotel

3 out of 5
My Stay Hotel
Arellano St ., Beside Holy Trinity, Near SM City Butuan, Butuan, Agusan Del Norte

Reviews

6.8
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 6 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruel

Travelled with partner
Disliked: Staff & service
Overall it's a good basic hotel specially if you want to stay closer to SM mall.
Stayed 1 night in Jan 2024

2/10 Terrible

Jenny

Disliked: Staff & service, property conditions & facilities
Did not get the room we paid for the room we was given was 3 m x 4 m air-conditioning barely worked and the room we paid for was a double bed double room and was told that’s all that was available pastor should rename hotel to NO STAY
Stayed 1 night in Jan 2024

2/10 Terrible

Jeremy

Travelled with family
Liked: Cleanliness
I had to wake up at 3:30AM for an early morning flight. They were having a party in the lobby where a large group of people where blasting music very loudly, yelling, laughing and even screaming obnoxiously loud for hours! It didn't settle down until almost 1am when I could finally get a tiny nap in before my flight. I ordered an in house shuttle ride to the airport and then at the last moment was told they could not do this. They said go outside and walk around the mall trying to find a taxi. Of course at this time of morning the whole area was completely dead, nothing or nobody on the road. After several phone calls finally got a taxi which charged me 10X the normal rate to drive about 8 minutes to get me to my flight on time! Very unorganized.
Stayed 2 nights in Dec 2023

6/10 Okay

WILFREDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Walking distance to Shopping malls (SM and Gaisano). Free breakfast. Soon as you check in, you will find in the room that You are only provided with one roll of toilet paper without any extra. There is nowhere to find a microwave to heat up left overs, and there is no ice, there is no fridge. Goodluck.
Stayed 3 nights in Dec 2023

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel has a great location, a block from SM. The free breakfast is awesome too. But it is unacceptable to have no internet in the rooms in 2023. The water pressure also is something that needs to be worked on.
Stayed 2 nights in Oct 2023

6/10 Okay

Steve

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
Location Location Clean
This is a sister b&b to the my dream hotel in Butuan..nice people awesome location behind SM Butuan...will stay again 😀
Stayed 4 nights in Aug 2023

10/10 Excellent

Alan

Stayed 2 nights in Aug 2023

8/10 Good

Dusty Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, excellent breakfast, small room but very comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Vanessa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was a bit uninformed but got through the check in great.

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel, relatively new. My room was somewhat small, but nice & clean. The tariff includes breakfast & wifi, but there is no fridge in the room. There is, however, a kettle and cups with some coffee. It also has a/c. Very close to the SM City mall, a major shopping center in the city. Also takeaways such as McDonald's, Chowking, and also many eateries. The staff & reception is professional & appears to accept credit card payments. A safe option at a good price.
Stayed 3 nights in Apr 2023

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay..
The hotel room was clean and all the pillows and blankets are all neat. Very quiet and very near the mall.
Stayed 2 nights in Feb 2023

6/10 Okay

Jeanivey

Liked: Property conditions & facilities
Disliked: Amenities
The property was reasonable for price. Its a small place and rooms are small. But price is good. I do think it's dusty though. My allergies were off the chain there. I left a day early to another Hotel and my allergies went away.
Stayed 1 night in Sep 2022

6/10 Okay

GLENDA JAY GEE

Liked: Cleanliness
Disliked: Amenities
The TV was not working neither was the shower heater
Stayed 1 night in Sep 2022