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Hotel last minute cancelled the room due to pipe broken. I need my refund back.
Abdul Rahim bin
Stayed 1 night in Mar 2023
4/10 Poor
Kyle
13 Mar 2023
Kyle
Stayed 1 night in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Kyle! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva
8/10 Good
Kyle
13 Mar 2023
Cheap and cheerful.
Kyle
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Pleased to hear your kind words of appreciation, Kyle! We will try our best to never fail in amazing you every time. Regards, Eva
Hi, Mandy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
I booked for double and already make payment,once i arrived the management told me double room already full and i have to pay extra charge change to triple room.
azmee
Stayed 1 night in Feb 2023
Response from Lisa on 14 Feb 2023
Hi, Azmee! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
6/10 Okay
Verified traveller
Travelled with family, Business traveller
17 Feb 2020
Liked: Cleanliness
Poor internet connection at certain times, no elevator
Location of this hotel is great, near to Penang Sentral, there's a very tasty food court just next to the hotel. Room wise just nice for me, as it was a short stay. Price is good too
Mun Sze
Stayed 1 night in Dec 2019
6/10 Okay
Yong m
Business traveller
13 Dec 2019
Liked: Cleanliness, staff & service
The room is clean, but bed is very hard and pillow also very hard.
The bed was really hard and The Sheets had some stains
Verified traveller
Stayed 1 night in Jul 2019
4/10 Poor
Muhammad Ikhwanuddin
25 Jun 2019
Liked: Staff & service
Disliked: Cleanliness, room comfort
So-so
I don't know either they change the bedsheet or not, my body feel itchy when sleeping on the bed. Toilet a bit smelly. Beside than mentioned things, everything is ok
Muhammad Ikhwanuddin
Stayed 2 nights in Jun 2019
6/10 Okay
Verified traveller
Travelled with family, Travelled with family and small children
The only thing good for this hotel is the location. The hotel is very old and run down. Poorly maintained. The wall in the bedroom is peeling off and moldy smell.
Mel
Stayed 1 night in Mar 2018
6/10 Okay
Rahimi, Petaling Jaya, Selangor, Malaysia
23 Mar 2018
Liked: Cleanliness, staff & service
Nice budget hotel, value for money
Had a good one night stay during school holiday. parking was easy in front of the hotel. air-cond setting couldn't be adjusted but it operated as usual. really affordable
Rahimi
Stayed 1 night in Mar 2018
6/10 Okay
Fydde, Shah Alam
19 Mar 2018
Liked: Cleanliness
Basic amenities fulfilled
We arrived at 3am in the morning, looking for a place to continue sleeping and taking showers before leaving. The room is really clean and we left feeling happy with enough sleep and feeling clean.
Stay there only if no other choice
Aircond not cool
Towel and bed not clean
Very uncomfortable.. i know its a budget hotel.. but if got mosquitos very bad.. i cant sleep..
Having stayed at this place a number of times I knew it was going to offer what I needed, a clean place with a comfortable bed since I intended to be out with friends most of the daytime. I got what I wanted!
No wardrobe in the room meant that clothing had, either to be left on a table, or hung on pegs on the wall. That is manageable!
I found that the hot water system did not operate when I first arrived but management were very quick to rectify that problem.
It was ok. Only thing is that the room had no window and this should have been disclosed clearly prior to making a booking, but it wasn't.
Verified traveller
4/10 Poor
mohd zul
5 Dec 2016
Disliked: Staff & service, room comfort
easy and relaks
nice hotel for sleep
mohd zul
6/10 Okay
Amirul, Kuala Lumpur
28 Nov 2016
Worth the price
Everything is great about this hotel . The room, toilet and everything is worth the price but next time need to state that there is no elevator but only stairs. I had to climb to level 2 of the hotel with my luggage. If it is stated that there is only stairs i would ask for the lower level room instead. But overall i would give 3 out of 5 stars.
The shower doesn't really works, there is a dirty stain on the mattress, very poor WiFi, no clothes iron equipment or room for ironing, soap dispenser doesn't work and the room is slightly dusty and sensitive for allergy. However, the receptionist is approachable.
Eman
6/10 Okay
Verified traveller
13 Jun 2016
Satisfactory for a short overnight stay , value for money
Verified traveller
6/10 Okay
Verified traveller
3 May 2016
Disliked: Cleanliness
Good bathroom, small room but ok and noisy
The management were great and the hotel is close enough to the train station and ferry terminal to not be a major issue. The bed was comfy but no sleep was had due to the amount of noise from other guests. There was continuous banging of room doors nearly all night until about 4am. These things aside the room was small but perfect for us and the bathroom was great. Rain shower head and hot water was perfect. Air conditioning worked well too.
I walked there from the train station after dark there are no footpaths and is a couple of kilometers from the station nothing much around there 7-11 in next street and a food court next door staff were friendly was ok for a one night stay caught a taxi back to station was safer with the busy roads the hotel was set back from the road and had parking out the front the ferry and bus terminals were next to the train station