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Ulasan tentang Broadwater Resort

3.5 out of 5
Broadwater Resort
11 Holgate Road, Broadwater, WA

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 246 daripada 611 ulasan" "
Penilaian 8 - Baik. 253 daripada 611 ulasan" "
Penilaian 6 - Boleh diterima. 83 daripada 611 ulasan" "
Penilaian 4 - Lemah. 21 daripada 611 ulasan" "
Penilaian 2 - Teruk. 8 daripada 611 ulasan" "

8.2/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Alan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Great location. All amenities on site or easy walk/drive away
Menginap 5 malam pada Feb 2024
Respons daripada Maria pada 26 Mei 2024
Hi Allan, we strive to provide a comfortable and enjoyable stay for our guests, and your positive experience means a lot to us. We hope to welcome you back again soon! Warm regards,

8/10 Baik

Nicole

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We loved our stay at tge Broadwater Resort. The gardens throughout the resort are beautiful. Kids loved the pools.
Menginap 7 malam pada Jan 2024
Respons daripada Maria pada 26 Mei 2024
Thank you so much for your kind words. It warms our hearts to know that your kids had a wonderful time. We hope to welcome you all back again soon. Warm regards

10/10 Cemerlang

Brendan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Fresh towel service please
Menginap 3 malam pada Jan 2024
Respons daripada Maria pada 26 Mei 2024
Thank you for your 5/5 review! We're thrilled that you enjoyed your stay at our resort. We appreciate your feedback on the towel service. We hope to welcome you back again soon. Warm regards.

8/10 Baik

Erin

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan
Good family get away. Pools were the highlight and close to the beach. Cafe was terrible for breakfast but if there for drinks and pizzas it’s good. Tennis courts and close by shops were handy. Rooms were older but ok. Beds comfy and pretty quiet. Had a smelly bathroom in our 2brm tennis apartment.
Menginap 4 malam pada Jan 2024
Respons daripada Maria pada 26 Mei 2024
Thank you for sharing your feedback and we're delighted the pools were a highlight. We've recently updated our breakfast menu with more choices and improved offerings, and we hope you'll give us another chance to impress you on your next visit. Warm regards

10/10 Cemerlang

Andy

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Big thanks to the Expedia team who got us in here when our original booking was double booked. The resort is great for families, close to everything in the area, even though the place was full there was minimal noise and the staff were amazing, we had a couple of small issues that they fixed straight away and the communication leading up to the booking was prompt and helpful.
Respons daripada Maria pada 26 Mei 2024
Thank you for your kind words and positive review! We're so glad you and your family enjoyed your stay and found the resort perfect for families, even at full capacity. We appreciate your praise for our amazing staff and quick response to any issues. We look forward to welcoming you back again soon. Warm regards.

6/10 Boleh diterima

Jonathan

Menginap 2 malam pada Jan 2024
Respons daripada Maria pada 26 Mei 2024
Thank you for sharing your feedback. We appreciate your review and are always looking for ways to improve the guest experience. Warm regards

10/10 Cemerlang

David, Sorrento

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Our Xmas stay at Broadwater Resort was fabulous. We were lucky to get a table for Xmas lunch on check-in (which we hadn't planned) and really enjoyed our table set for us, the food and entertainment. The two ladies did a splendid job organising the tables and lunch. Our ground floor villa was very good, albeit a bit noisy from chairs scraping a lot from the first floor villa. Parking was easy, and even though there were many people and children staying here over Xmas all were well behaved and considerate. We dined at Tonic by the Bay each evening we stayed and had great service and food. The beach is very close to the villa we stayed in.
Menginap 4 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for sharing your lovely experience! We're thrilled you had a fabulous Christmas at Broadwater Resort and enjoyed the festive lunch and entertainment. We hope to welcome you back again soon. Warm regards

8/10 Baik

Jayson

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 4 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
An 8/10 rating is valuable feedback, and we're always looking for ways to improve. If you have any specific suggestions, please don't hesitate to share them with us. We hope to welcome you back again soon for an even better experience. Warm regards

8/10 Baik

Carl

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Very Nice modern well appointed villa, Nice beds, friendly staff, great location, great pool. Beautiful gardens and well kept grounds. Great for kids. Nice small grocer 100m up the road. Few things could be better like: Charging for ice instead of having ice machines. Attached restaurant/bar doesn’t really do breakfast which is a major drawback for me, toasted sandwiches and an extremely limited menu in a resort isn’t appealing. This would be the only reason I wouldn’t come back - if you prefer to cook for yourself this place would be perfect, but starting the day having to go on a mission just for breakfast doesn’t make a good start to the day and when on holiday. Having a clothesline at the back of the room was great but very dirty and covered in lots of old spider webs.
Menginap 4 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
We're delighted you enjoyed many aspects of the resort and our amenities. We're always looking for ways to improve, and your comments will help us in that effort. We hope l to welcome you back in the future. Warm regards,

10/10 Cemerlang

Heidi

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Bush view from beach front 2 bed villa out door area was very peaceful. Overall relaxing vibe. Great service at Tonic
Menginap 2 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
We're so glad to hear you enjoyed the peaceful view from your beachfront villa and the relaxing atmosphere. We'll be sure to pass along your kind words about the service at Tonic. We hope to welcome you back for another rejuvenating experience soon. Warm regards

10/10 Cemerlang

Phillip

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for the 5/5 rating. We hope to welcome you back again soon!

10/10 Cemerlang

Aaron

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
Wow, a 10/10 rating? That's amazing to hear! Thank you for choosing us and for sharing your perfect stay experience.

10/10 Cemerlang

Neboja

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great place to stay with kids, really enjoyed all the facilities and the restraunt and being close to the beach and town. Last time i was here was 20 years ago and the memories i have from then topped it off doing it now with my own kids 😊
Menginap 4 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
That's amazing to hear! We're thrilled that you had such a wonderful stay with your family and created new memories to cherish. We hope to welcome you and your family back again in the future for another unforgettable experience. Warm regards

8/10 Baik

Salma

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Nice, spacious accommodations for family holidays.
Menginap 3 malam pada Dis 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for sharing your experience, and we hope to welcome you back again soon.

10/10 Cemerlang

Bryan

Menginap 3 malam pada Nov 2023
Respons daripada Maria pada 26 Mei 2024
A perfect 10/10 rating! We couldn't be happier to hear that you had such an amazing stay. Warm regards

10/10 Cemerlang

JIN

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great place to stay, highly recommended. Great location, close to beach, town centre. Great facilities, pool, spa, etc. great staff and communications.
Menginap 2 malam pada Nov 2023
Respons daripada Maria pada 26 Mei 2024
Thank you so much for your glowing recommendation. We look forward to welcoming you back again soon!

10/10 Cemerlang

Gary

Mengembara bersama pasangan
Sukakan: Kemudahan
Paradise Without the crowds
Menginap 2 malam pada Nov 2023
Respons daripada Maria pada 26 Mei 2024
We're delighted to hear that we provided you with a little slice of paradise without the crowds. We look forward to welcoming you back for another peaceful getaway soon. Warm regards

8/10 Baik

MERYN

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
central location, reasonably priced, option to be self-sufficient or catered for on site, helpful staff, private outdoor area.
Menginap 3 malam pada Nov 2023
Respons daripada Maria pada 26 Mei 2024
It sounds like you made the most of everything we have to offer! We appreciate you taking the time to share your positive feedback, and we hope to welcome you back again soon. Warm regards.

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Very loud and noisy
We stayed 2 nights (Friday and Saturday), our room was next to the function room. Both nights there was loud music until 11pm and on a function on Sunday morning from 6.30am with loud talking. The function room had open doors so it was music blasting right next to our window all night. We have a toddler and a baby who don't sleep through the night so it was very disappointing the front desk said they can't do anything.
Menginap 2 malam pada Nov 2023
Respons daripada Maria pada 26 Mei 2024
We sincerely apologize for the noise disturbance you experienced during your stay. We take guest feedback seriously, and we'll be sure to address this issue with our team to prevent similar occurrences in the future. We value your feedback and hope you'll consider giving us another chance to provide a more peaceful and enjoyable experience.

8/10 Baik

jaide

Sukakan: Keadaan hartanah & kemudahan
Menginap 6 malam pada Okt 2023
Respons daripada Maria pada 26 Mei 2024
We appreciate your feedback and hope to welcome you back again soon for a perfect 5/5 stay!

10/10 Cemerlang

Liam

Menginap 1 malam pada Okt 2023
Respons daripada Maria pada 26 Mei 2024
Wow, we're thrilled to receive a 5/5 rating. We look forward to welcoming you back again soon for another 5-star experience! Warm regards

8/10 Baik

Brian

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Restaurant had poor dinner choice and a terrible breakfast menu
Menginap 2 malam pada Okt 2023
Respons daripada Maria pada 26 Mei 2024
We apologise that your experience with our restaurant fell short of your expectations. We've recently revamped our breakfast menu to offer a wider variety of delicious choices, and we hope you'll consider giving us another chance to impress you on your next visit. Warm regards

10/10 Cemerlang

Tara

Menginap 3 malam pada Sep 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled to receive a 5/5 rating. It means the world to us that you had a great experience at our resort. We hope to welcome you again for another enjoyable experience.

10/10 Cemerlang

Colin

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Uncomfortable lounge
Menginap 3 malam pada Sep 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled you had a perfect 5-star stay with us. We value your feedback and are always looking for ways to improve our guest experience. We'll be sure to take your comments into consideration as we make improvements to our facilities. Warm regards.

8/10 Baik

Lori

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We arrived after 6, but all instructions were in the lock box with the key. The room was ready with heating on when we arrived, which was fabulous. Kids loved the indoor heated pool, the beds were comfy, the room was clean and staff very friendly. We only stayed one night, so didn't try the restaurant. Definitely will stay again.
Menginap 1 malam pada Jul 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled to hear that you had such a positive experience and that the self-check-in process was smooth. We hope to welcome you back for a longer stay next time so you can enjoy our restaurant as well. Warm regards.

10/10 Cemerlang

Rod

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a great stay overall. The Broadwater went above and beyond to make sure our stay was fabulous. Will visit again for sure!
Menginap 2 malam pada Jun 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled to hear that you had a fabulous stay with us . We truly appreciate your kind words and look forward to welcoming you back again soon!

10/10 Cemerlang

Boon Yao, Melbourne

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The environment was pleasant and comfortable
Menginap 1 malam pada Mei 2023
Respons daripada Maria pada 26 Mei 2024
We're so glad you enjoyed your stay with the perfect 5-star rating. We look forward to welcoming you back again soon!

2/10 Teruk

Pengembara yang disahkan

Pengembara perniagaan
Check the rating
Considering I was only there for one night, the rooms was clean and basic that was ok. But when the unit was closed up for the night , smell from the bathroom drains was discusting. I had to open the door for fresh air. The review siad there was two restaurants ( just what I look for after a long day traveling) but they were closed and only serverd pizza that night> Ok i can deal with that. But when you are served a pizza with low quality ingredents and you have on other options ( not good).
Menginap 1 malam pada Apr 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for your feedback. We're glad you found the room clean. We apologise for the odour issue and the limited dining options during your stay. Your comments are valuable, and we'll work to improve. We hope to welcome you back for a better experience.

10/10 Cemerlang

Kylie

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved the great location and large clean villa with everything we needed. The kids loved swimming in both the outdoor and indoor pools as well!
Menginap 3 malam pada Apr 2023
Respons daripada Maria pada 26 Mei 2024
We're delighted that the kids had a blast in both the indoor and outdoor pools. The perfect location is just the cherry on top. We hope to welcome you back again soon for another wonderful stay. Warm regards

10/10 Cemerlang

Carolyn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Well maintained Villas. Very comfortable had everything you needed. The staff were very welcoming.
Menginap 4 malam pada Mac 2023
Respons daripada Maria pada 26 Mei 2024
We're so happy to hear that you enjoy all of our amenities. We pride ourselves on providing a welcoming atmosphere, and we're delighted that our staff made you feel right at home. We wish to welcome you back again soon for another wonderful stay.

10/10 Cemerlang

Glen

Menginap 2 malam pada Mac 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for the perfect perfect 5-star rating.

10/10 Cemerlang

magdy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice clean place, close to the beach. Only 6 km from center of Busselton town. There is a small shopping complex 3 minted walk.
Menginap 2 malam pada Feb 2023
Respons daripada Maria pada 26 Mei 2024
It sounds like you love our resort for your getaway! We hope you'll consider staying with us again on your next visit to Busselton.

10/10 Cemerlang

craig

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2023
Respons daripada Maria pada 26 Mei 2024
Thank you for your review and we look forward to welcoming you back again soon for another 5-star experience!

10/10 Cemerlang

Domenico

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jan 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled to hear that you had such a positive experience 5/5.

8/10 Baik

Chris

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan
Great location and the rooms were relatively comfortable, but our room may have the worst shower I’ve ever been in, the bathroom definitely needs updating. You can often hear a lot of what you’d neighbours do, especially the stairs. The facilities are good and the restaurant is nice.
Menginap 6 malam pada Jan 2023
Respons daripada Maria pada 26 Mei 2024
We're delighted that you enjoyed our facilities and restaurant, and we hope to welcome you back in the future for an even better experience.

10/10 Cemerlang

Julie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Highly recommend. Excellent staff & facilities
Menginap 4 malam pada Jan 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled to hear that you highly recommend our resort! We truly appreciate your kind words about our staff and facilities. we look forward to welcoming you back again soon!

10/10 Cemerlang

Shane

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Check in was a breeze. Staff are friendly and helpful. The units were spacious and very clean and central to everything. We will stay again,
Menginap 4 malam pada Jan 2023
Respons daripada Maria pada 26 Mei 2024
It's wonderful to know that the check-in process was seamless and that the staff went above and beyond to assist you. Looking forward to welcoming you back for another great stay.

10/10 Cemerlang

Kylie

Menginap 2 malam pada Jan 2023
Respons daripada Maria pada 26 Mei 2024
We're thrilled you had a perfect 5-star stay with us.

6/10 Boleh diterima

Melainie

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Spacious rooms, however the cleanliness of the property could have been better. Paying over $650 per night for a room that has spiderwebs on every corner. More attention to cleaning in the toilet and bathroom, especially in the corners. Also moving the beds and vacuuming underneath as they are filthy underneath them. We tried to push two beds together to make a larger bed and after seeing underneath, decided against it 😬
Respons daripada Maria pada 26 Mei 2024
We take pride in maintaining high standards of cleanliness, and we apologise that we fell short during your stay. We'll address this immediately with our housekeeping team to ensure a thorough cleaning of all rooms, including hard-to-reach areas.We appreciate you bringing this to our attention and hope you'll give us another chance to provide you with the exceptional experience you deserve. Warm regards.

10/10 Cemerlang

Norman

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Great resort has everything you need. Pool / beach all a short walk. Restaurant great and often has live music. Fre-Jac a French pattiesry van comes each day with great treats for breakfast.
Respons daripada Maria pada 26 Mei 2024
Thanks for sharing your wonderful experience. We're thrilled to have exceeded your expectations and we hope to welcome you back for another memorable stay!

10/10 Cemerlang

Shannon

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fantastic resort, very family friendly. Kids loved the pool.
Respons daripada Maria pada 26 Mei 2024
We're thrilled to hear that you had a fantastic time at our resort. We hope to welcome you all back for more memorable experiences in the future!

8/10 Baik

Louise

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A bit far from Busselton Jetty. You will need a car or rely on taxis to get around.
Menginap 5 malam pada Nov 2022

8/10 Baik

Gaylene

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
lovely resort. well designed. heated pool was too cool to use when we were there.
Menginap 3 malam pada Nov 2022

8/10 Baik

Grant

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A really relaxing place to stay and loved the short stroll to the beach
Menginap 3 malam pada Nov 2022

10/10 Cemerlang

Gary

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Respons daripada Maria pada 26 Mei 2024
Thank you for the 5/5 review.

8/10 Baik

Anna

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Clean and comfortable room. Fully equipped unit. The beach is private and very beautiful view.

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This resort was a great find
Menginap 1 malam pada Okt 2022

8/10 Baik

Paul

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pet friendly resort
Menginap 3 malam pada Okt 2022

8/10 Baik

Seyedamirmohammad, na

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice place for a family stay.
Menginap 3 malam pada Sep 2022

6/10 Boleh diterima

Joanne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The 2 main pools were being repaired, so it was not a very pleasant visual. We booked it very last minute, and I feel that $250 a night rate was a lot considering the amount of works underway.
Menginap 1 malam pada Sep 2022