2 restoran, sarapan, makan tengah hari dihidangkan; masakan British

Ulasan tentang Avon Gorge by Hotel du Vin

4 out of 5
Avon Gorge by Hotel du Vin
Sion Hill, Clifton, Bristol, England

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 546 daripada 1000 ulasan" "
Penilaian 8 - Baik. 308 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 93 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 41 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 12 daripada 1000 ulasan" "

9.0/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

6/10 Boleh diterima

Christopher

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Avon Gorge by Hotel du Vin has a fabulous location. The staff were very friendly and welcoming. It is an old building, however, and suffers some limitations from that. We chose a room which, basically, was not as "special" as we had hoped it would be, and as we had believed from the description. It was smaller that we expected, with a Gorge View as advertised, but I guess we had hoped for something closer to a panoramic view. The heating was difficult to control and the room was quite a lot warmer than we had hoped, leading to a less restful night. Nevertheless, we had a lovely time, and were able to walk around the Clifton Suspension Bridge, and to walk into the harbourside area of the city.
Menginap 1 malam pada Apr 2024
Respons daripada Marcus - Guest Services Manager pada 29 Apr 2024
Dear Christopher, thank you for taking the time to evaluate your recent stay with us. I appreciate you acknowledging the nature of the building and how that effects the room layout and dimensions. If you do visit us again I would recommend asking a member of staff to check the controls of the air-conditioning system to ensure your comfort. We also were glad to hear that you had got the most out of the local attractions.

10/10 Cemerlang

Andy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Positioned right next to a nice little bridge. Lots of dinning options nearby. Their restaurant offer gorgeous view of the bridge. Highly recommend.
Menginap 1 malam pada Apr 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Andy, many thanks for rating us so highly.

8/10 Baik

Sally

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the location and the hotel in general.
Menginap 2 malam pada Mac 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Julian, many thanks for rating us so highly.

8/10 Baik

Rachel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Typical dark hotel du vin. Great location. Nice food. Standard room very small. Bathroom nice but mirror too high up to use.
Menginap 1 malam pada Mac 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Julian, many thanks for rating us so highly.

10/10 Cemerlang

Nic

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The whole stay, the location and hotel were excellent
Menginap 1 malam pada Mac 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Julian, many thanks for rating us so highly.

10/10 Cemerlang

Robert

Menginap 1 malam pada Mac 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Robert, many thanks for rating us so highly.

10/10 Cemerlang

Nupur

We upgraded to the deluxe room & we weren’t disappointed.
Menginap 3 malam pada Mac 2024
Respons daripada Marcus - Guest Services Manager pada 14 Mac 2024
Dear Nupur, thanks for feeding back on your recent stay, we are pleased you enjoyed it.

8/10 Baik

William

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
we were upgraded because our original room hadn't been prepared which was fine. new room very comfortable & everything worked well. bit of noise from adjacent occupiers into the night but that is mainly unavoidable. Only compliant was not knowing until we arrived that parking was £12 per day or use a permit from hotel to try to find a space on (crowded)nearby street. Would have preferred to have known this in advance & should be made clear on booking
Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 14 Mac 2024
Dear William, thank you for taking the time to review your stay, very much appreciated. I am glad that you generally had a positive experience.

10/10 Cemerlang

Jay

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, beautiful clean hotel, staff catered to our request for non-feather bedding, lovely view over the river from our room.
Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 27 Feb 2024
Dear Jay, I am so glad that you seemed to enjoy your stay so much. We look forward to welcoming you again soon.

10/10 Cemerlang

Julian

Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 12 Apr 2024
Dear Julian, many thanks for rating us so highly.

8/10 Baik

Andrea

Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 27 Feb 2024
Dear Andrea, many thanks for taking time to grade your stay, it is much appreciated.

10/10 Cemerlang

Jack

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Location & View
Great for a business stop over - excellent location, view & service.
Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 7 Feb 2024
Dear Jack, thank you for taking the time to feed back on your recent stay and grade us so highly. We look forward to hopefully seeing you again soon.

10/10 Cemerlang

howard

Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 7 Feb 2024
Dear Howard, thank you for grading us so highly, much appreciated.

10/10 Cemerlang

Robert

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Feb 2024
Respons daripada Marcus - Guest Services Manager pada 7 Feb 2024
Dear Robert, thanks for taking the time to score us so generously.

10/10 Cemerlang

howard

Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 7 Feb 2024
Dear Howard, many thanks for taking the time to grade us so highly, very much appreciated.

10/10 Cemerlang

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 1 Feb 2024
Dear James, many thanks for taking the time to grade us so highly, we look forward to seeing you again soon.

8/10 Baik

Nicholas

Menginap 2 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 1 Feb 2024
Dear Nicholas, thank you for grading your recent stay with us.

10/10 Cemerlang

Andrew

Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 1 Feb 2024
Dear Andrew, thank you for grading your stay with us so highly, very much appreciated.

10/10 Cemerlang

natasha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 24 Jan 2024
Dear Natasha, thank you so much for grading us so generously on your recent stay. We hope to welcome you again soon.

6/10 Boleh diterima

Roger

Sukakan: Kebersihan
The room was very small for a 4 star hotel
Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 24 Jan 2024
Dear Roger, thank you for commenting on your recent stay with us, it is always appreciated.

10/10 Cemerlang

Liam

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely hotel in a very nice location - excellent views from the hotel and the terrace overlooking the Avon. Easy to explore Bristol and Clifton, both lovely.
Menginap 2 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 17 Jan 2024
Dear Liam, thanks for taking the time to provide such kind comments, it is much appreciated. We hope we can look forward to welcoming you again at some point.

10/10 Cemerlang

Kwok Wing

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 17 Jan 2024
Dear Kwok Wing, thank you for taking the time to give us such a positive grade, it is appreciated.

10/10 Cemerlang

Fay

Menginap 2 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 17 Jan 2024
Dear Fay, thank you so much for grading us so highly, it't greatly appreciated.

10/10 Cemerlang

Peter

Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 1 Feb 2024
Dear Peter, thank you for taking the time to evaluate you stay with us so positively.

10/10 Cemerlang

SARAH

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a great view of the gorge. Superb bathroom and very comfortable bed. Breakfast was delicious and we had supper in the restaurant Saturday night, which was excellent. Lovely local area of Clifton and close to the suspension bridge. Highly recommend this hotel, friendly staff, and we hope to be back.
Menginap 2 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Sarah, we are so pleased that you enjoyed your stay with us to such a great extent. We hope that you get the chance to come back and stay with us again.

8/10 Baik

Laura

Menginap 1 malam pada Jan 2024
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Hi Laura, thanks or taking the time to grade your recent stay with us, it is much appreciated.

10/10 Cemerlang

jane

Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Jane, thank you for providing us with such as generous score relating to your recent stay, it is much appreciated.

10/10 Cemerlang

David

Menginap 3 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear David, thank you for taking the time to grade your recent stay with us, it is always much appreciated.

6/10 Boleh diterima

Russell

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel
Enjoyed the hotel, restaurant is nice and so was breakfast. Soundproofing to rooms is awful, we had a inconsiderate noisy couple talking and playing music til late and we heard everything
Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Russell, thank you for taking the time to comment on your stay with us. I am glad that you generally enjoyed the hotel, but was sorry to hear about the noise issues.

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear David, thank you for taking the time to grade your recent stay experience. Always gratefully received, we look forward to hopefully welcoming you back soon.

8/10 Baik

Robert

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Short stay, good location. Varied parking options.
Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Robert, we are very pleased that it appears you enjoyed your recent stay with us. We hope to see you again soon.

10/10 Cemerlang

Alison

Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Alison, thanks for taking the time to grade us so generously, it is very much appreciated. We hope we can welcome you back soon.

8/10 Baik

Beverley

Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Beverley, thank you for taking the time to kindly grade your recent stay with us.

10/10 Cemerlang

Flavia Romana Nicolini

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Flavia, thank you for rating us so highly it is much appreciated. We hope to see you again soo.

10/10 Cemerlang

Scott

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Home from home
Everything was tip top and the staff were awesome 😎
Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Scott, I am pleased that you seemed to enjoy your recent stay so much, thanks for taking the time to score us.

10/10 Cemerlang

Andrew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Hi Andrew, thank you for taking the time to grade us so highly for your recent stay.

10/10 Cemerlang

Clare

Menginap 1 malam pada Dis 2023
Respons daripada Marcus - Guest Services Manager pada 13 Dis 2023
Dear Clare, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

8/10 Baik

Philip

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great location, comfortable rooms
Fabulous location overlooking the Clifton Suspension bridge. Helpful, efficient staff. Comfortable room with all amenities needed. Good quality food in the restaurant but a touch expensive for food and wines
Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 5 Dis 2023
Dear Philip, Thank you for leaving us your feedback. It's lovely to hear that you enjoyed so many aspects of your stay.

8/10 Baik

Adam

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 5 Dis 2023
Dear Adam, Thank you for leaving us your review! We hope to welcome you back here again soon.

10/10 Cemerlang

marcus

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy access to clifton area of Bristol, great location
Menginap 1 malam pada Nov 2023
Respons daripada Marcus - Guest Services Manager pada 29 Nov 2023
Dear Marcus, thank you for taking the time to comment on your stay, it is always appreciated.

8/10 Baik

Maureen

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall very pleased - breakfast and restaurant service was excellent. We paid extra for the view window but it was very small and pretty grimy with cobwebs!
Menginap 1 malam pada Nov 2023
Respons daripada Marcus - Guest Services Manager pada 29 Nov 2023
Dear Maureen, thank you for taking the time to feed back on your stay, we are very grateful. I will pass on your comments to the Restaurant team and raise the issue re the window with our Housekeeper.

10/10 Cemerlang

Anthony

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023
Respons daripada Marcus - Guest Services Manager pada 9 Jan 2024
Dear Anthony, thank you for taking the time to grade your recent stay, it is much appreciated.

8/10 Baik

Katerina

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 23 Nov 2023
Dear Katerina, Thank you for taking the time to leave your feedback.

10/10 Cemerlang

Joanna

Menginap 1 malam pada Nov 2023
Respons daripada Marcus - Guest Services Manager pada 13 Dis 2023
Dear Joanna, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

10/10 Cemerlang

Jo

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 21 Nov 2023
Dear Jo, Thank you for leaving us such a brilliant review! We hope to see you back here again soon.

10/10 Cemerlang

Harvey

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 21 Nov 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

6/10 Boleh diterima

simon

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 21 Nov 2023
Dear Simon, Thank you for leaving us your feedback. We hope to welcome you back here soon.

10/10 Cemerlang

Harvey

Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 21 Nov 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

10/10 Cemerlang

Harvey

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada Ruby pada 21 Nov 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

10/10 Cemerlang

Philip

Menginap 1 malam pada Nov 2023
Respons daripada Marcus - Guest Services Manager pada 13 Dis 2023
Dear Philip, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated and we hope to see you again very soon.