Nice hotel, very clean and friendly staff. the restaurant downstairs is good and cheap. However, there is no lift, which is not mentioned anywhere. You have one public washroom type soap dispenser in the washroom and the room is small. No cupboards only hangers are provided and the internet in the room is very very shaky. So you end up having a disconnected vacation, which was not that bad experience. But I booked a delux room, however, that turned out to be on 3rd floor and mind it that Cameroon highlands already needs you to walk a lot!! so climbing those big stairs is not a very pleasing experience after a tiring day! and yes no phone in the room so you have to go to the reception for everything and forget the TV, it had no sound. I felt is was expensive for the facilities provided.