Exterior

Reviews of Sky View Units

3.5 out of 5
Sky View Units
47 Horseshoe Bay Road, Bowen, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 64 reviews" "
Rating 8 - Good. 25 out of 64 reviews" "
Rating 6 - Okay. 7 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Grace

Disliked: Cleanliness, property conditions & facilities
The carpets are terribly smell and dirty not a fresh smell
Stayed 1 night in May 2024

6/10 Okay

Len

Disliked: Cleanliness
Unit was full of midgees and standard of cleaning
Stayed 7 nights in Jan 2024

6/10 Okay

robert

Liked: Cleanliness
Overpriced
Run down but clean. Certainly not worth the price charged
Stayed 1 night in Sep 2023

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating. We booked last minute due to the Queensland floods and needed emergency accommodation for the night due to road closures, we booked 2 nights just incase then couldnt make it back to Bowen due to road closures, however the property manager/owner was very understanding and allowed us to cancel the 2nd night without any charge. Which we really did appreciate due to the unique situation. Very clean and tidy which great cooking facilities. Thank you.
Response from Jackie B on 17 Jan 2023
Hi Cassandra, I hope that you made it home safely. Thanks for taking time to leave such positive feedback. Hope you can visit Bowen again when the weather is it's normal sunny self.

6/10 Okay

Sarina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Close to beach and park. In need of an update. Bins were extremely smelly. Our fully paid Studio room was given away to “walk in” couple moments before our arrival. Very expensive, absolutely no value for the money.
Response from Jackie B on 17 Jan 2023
Hi Sarina, thanks for the feedback. Sorry that the unit you booked was taken. We do have trouble on public holidays with receiving online bookings in a timely fashion and I usually recommend to our guests to book directly. We clean a few but don't have access to cleaners so we didn't have many units available and some are definitely dated and are in the process of being renovated.

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fully self-contained with everything that we needed. The kids loved the pool, and the beach was lovely to walk along in the morning. We were only passing through quickly, but this was a great place to stop and rest.
Stayed 1 night in Oct 2022
Response from Jackie on 31 Oct 2022
Thanks Adam, it's a shame you didn't get longer to explore all of Bowen's beautiful beaches. Hope you come back for longer next time.

8/10 Good

Donald

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amenities were adequate for our needs. Unit was quite comfortable and tidy. Straight across the road from the park and beach. Only thing I didn't like is the fact that my vehicle is 2.2m high and so I could not park in reserved spot.
Stayed 3 nights in Oct 2022
Response from Jackie on 31 Oct 2022
Hi Donald, Sorry your car didn't fit. We do have other undercover parking available for higher vehicles that you could have used. I hope you get a chance to stay again if you're traveling through. Thanks for leaving us feedback.

8/10 Good

Betty

Travelled with family and small children
Liked: Cleanliness
The lady who managers the hotel is lovely and always a pleasure to talk to. Nice room and quite but the bed is so hard and uncomfortable, also that itchy blanket is Definitely a downer.
Stayed 1 night in Sep 2022
Response from Jackie on 31 Oct 2022
Hi Betty, I've let the owners know that you found the bed hard. They are considering mattress toppers. The blanket is wool and yes it is a bit scratchy. Sorry that detracted from your stay and thanks for the feedback

10/10 Excellent

Georgia

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Room comfort
Good lication
Very lucky to get upgraded from studio room. Great staff. Quite cold at night so asked for extra blanket. Very convenient.
Stayed 4 nights in Jul 2021
Response from Jackie on 17 Aug 2021
Thanks for taking time to leave us a review. We're so pleased you enjoyed your stay.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Jackie on 30 Sept 2020
Thanks for taking time to give us feedback. Hope you enjoyed your stay.

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hosts
Unfortunately our home was burgled while we were away in beautiful Bowen . Jackie the owner was so understanding and amazingly understanding. Such amazing , caring , thoughtful owners . The best place to stay in Bowen
Stayed 2 nights in Jan 2020
Response from Jackie Burling on 15 Jan 2020
Toni, I do hope that everything got sorted for you. Thanks for taking time to leave such a kind review.

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location but very dated budget accommodation
We stayed in a 1 bedroom apartment (no.10) and it is showing its age and is in need of a total renovation. This is not the level of accommodation that we would usually stay at but left our booking a little late. There was rain while we were there over 4 nights and the roof was leaking in the main bedroom (over the bedside table which we moved out of the way), lucky it was not over the bed. The kitchen sink is leaking water into the cupboard underneath and the tiles are cracked on the kitchen floor which lift when you walk over them sticking up and is quite dangerous and could cut you. This would not be good if you had toddlers crawling around or small children running around. There was no one around when we checked out so these issues were not reported but some are obvious anyway and should be rectified. There were no toiletries provided except for a couple of cakes of soap so make sure you take your own. The location is in a nice area but there are no shops or restaurants close by and so you need to drive or get a taxi to eat out. Good area for walks and markets in the park across the road on Sundays but unfortunately were not on at the time of our stay. This apartment was not for us and we would not return but may suit others looking for budget accommodation.
Stayed 4 nights in Dec 2019
Response from Jackie Burling on 15 Jan 2020
Thanks Tracy for all your feedback. Yes some of the units have a lot more renovations needed than others. We were unaware of the leak in the bedroom so will address that ASAP. Our studio apartments are only 7 years old and probably would have been more suitable. As some of the units are older we do take particular care that they are clean. I hope you give us another try if you're ever back in Bowen. All the best.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jackie Burling on 15 Jan 2020
Thanks Cheryl, we're so pleased you enjoyed your stay.

8/10 Good

Sam, Hervey Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, perfect location for the beach and the park. The unit was clean and comfortable. The staff were lovely! We'll be back next time we holiday in Bowen! Thank you!!
Stayed 5 nights in Sep 2019
Response from Jackie Burling on 7 Oct 2019
Thanks Sam. You have a lovely family. It was so nice to have you all stay. I'm pleased you enjoyed your holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Jackie on 23 Sept 2019
Thanks for taking the time to give us such positive feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Beautiful park adjacent to beautiful beach across the road. Not beachfront but great location.
Stayed 1 night in Aug 2019
Response from Jackie, Shane & Liberty on 3 Sept 2019
Thanks for taking time for your review. We're pleased you enjoyed your stay and hope you come back and visit again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Friendly staff and very welcoming. Motel is old but well maintained
Stayed 1 night in Jul 2019
Response from Jackie, Shane & Liberty on 2 Aug 2019
Thanks for taking time to give us feedback.

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment had everything we needed for the night stay.
Stayed 1 night in Apr 2019
Response from Jackie Burling on 18 Apr 2019
Thanks for leaving us a review.

10/10 Excellent

Lesley, Mackay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming owners, lovely gardens and swimming pool, quiet locality close to all amenities, well equipped and spacious unit with private veranda. We thoroughly enjopyed our stay.
Stayed 2 nights in Nov 2018
Response from Shane & Jackie on 21 Nov 2018
Hi Lesley, We're so pleased you enjoyed your stay. Thanks for taking time to let us know.

10/10 Excellent

coral, burdekin

Liked: Staff & service, room comfort
The position t if you were a walker . close to beaches.
Stayed 4 nights in Oct 2018
Response from Shane & Jackie on 21 Nov 2018
Thanks Coral, the walking tracks are great aren't they? They go to all our little bays right out to Horseshoe Bay.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Oct 2018
Response from Jackie Burling on 25 Oct 2018
Hi Jared, thanks again. Hope to see you again.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great
Stayed 1 night in Oct 2018
Response from Jackie Burling on 25 Oct 2018
Thanks, pleased you had a good stay

10/10 Excellent

Joteel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was near beach, with opportunity to access various walks. Owners were friendly and very helpful. Reception staff also very friendly.
Stayed 7 nights in Oct 2018
Response from Jackie Burling on 25 Oct 2018
Hi and thanks for leaving a review. We love how close we are to the beaches and walking tracks. We're pleased you enjoyed your stay.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bowen
Great spot. 1min walk to beach. Place clean and well maintained
Stayed 1 night in Aug 2018
Response from Jackie Burling on 30 Aug 2018
Hi Amanda, We appreciate the time you took to leave us such positive feedback. Hope you get to visit Bowen again.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rockie stopover
Awesome stopover.. dinner in restaurant underneath was truly amazing.. will definately be back for a longer look..
Stayed 1 night in Aug 2018
Response from Jackie Burling on 30 Aug 2018
Debbie, great to read your review. Bowen is a beautiful seaside town. We love living here.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free.
Had a very enjoyable time at the Sky View. It was a pleasure from the time we were greeted by Liberty at check in untill our departure.
Stayed 2 nights in Jul 2018
Response from Jackie Burling on 30 Aug 2018
Liberty is amazing, isn't she!!! We are so lucky to have her. We're very happy you had an enjoyable stay.

8/10 Good

strawb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean accomodation very friendly service Would stay there again
Stayed 1 night in Jun 2018
Response from Jackie Burling Manager on 30 Aug 2018
Thanks for your review. We hope you can come back to Bowen and stay with us again.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly service
The units were in a block that look pretty old and tired. The rooms were similar in that they were furnished with oldish furniture and bedding. Rooms were exceptionally clean and serviced, just a bit tired. Check in and hotel manger were great.
Stayed 1 night in May 2018
Response from Jackie Burling Manager on 30 Aug 2018
Thanks Paul for your feedback. We are trying to renovate slowly but we appreciate your thoughts and are pleased that you found the units to be clean. That is the most important value for our complex.

8/10 Good

Tom, Emerald

Liked: Cleanliness, property conditions & facilities, room comfort
Large comfortable room
The room was well presented, clean and felt homely. After a day's outing, it was great to be able to sit and relax. Would recommend it to friends and or anybody heading to Bowen
Stayed 2 nights in Apr 2018

8/10 Good

Jeanne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. We only stayed 1 night.
Stayed 1 night in Feb 2018

10/10 Excellent

kelly, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Motel and close to the beach
We just loved to stay in this motel. The room was nice and very clean, great facilities, excellent service from the motel staff, very friendly. Thank you
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, friendly service, good location. The bed and pillows were a bit too hard, other than that it was good.
Stayed 2 nights in Nov 2017

8/10 Good

ashley

Liked: Cleanliness, room comfort
Was ok no one at office when we arrived but all was sorted with a phone call. No soap holder in shower and shower curtain was too short so water went everywhere so had to be careful when getting out
Stayed 1 night in Sep 2017

10/10 Excellent

Michelle, dysart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, close to the beach.
Clean rooms, comfy beds, friendly staff. Easy to get to and park. Nice park across the road then the beach.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly staff
I booked this place on a last minute type basis and the receptionist made sure my stay was perfect and went beyond to ensure myself and my 2 kids were comfortable and happy. Never have I had such hands on experience with hotel staff, I'll be staying here when ever I travel to Bowen next
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation choice - will definitely be back
Stayed 2 nights in Jul 2017

10/10 Excellent

cliff, townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated near beach
All aspects of this property are perfect except for a little early noise by inconsiderate workmen staying as guests
Stayed 2 nights in Jun 2017

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Very friendly and helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
Although the rooms are older looking, I cannot fault the cleanliness of the rooms. Extremely neat and well presented, friendly staff, well maintained and a pleasurable stay. Beds a little on the hard side, bathrooms old looking, but not one bit of mould or mildew in the place. Credit to the cleaners and owners. Would recommend this place to anyone, and will be booking again if we have to stay in Bowen.
Response from Jackie on 2 Jan 2017
Thanks for your positive feedback. We really appreciate comments on your whole experience. We do pride ourselves on cleanliness and thank you for recommending us to your friends. We look forward to your next visit.

8/10 Good

dannielle, C

Liked: Cleanliness, staff & service, room comfort
Everything you need close to beach
Great value for money apartment which has everything you need, perfect for families. Only downfall is that the rooms are a little dated. Otherwise all else is great! Beds were super comfy too!
Response from Jackie on 2 Jan 2017
Thanks Dannielle for taking the time to review our units. We do have a couple of renovated units and are slowly doing our older ones up. Thanks again for choosing to stay with us.

6/10 Okay

Lisa, Townsville, QLD Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice budget place, could use some improvement.
Very large apartment in nice condition, clean, good location. Lovely staff. Very good value for money. They let us stay half an hour past checkout because the baby was sleeping. Only complaints are that the aircons were turned off/not working and the one in the lounge room didn't even have a remote available. I would assume they switched them off for the cooler season, but it's a bit rude to advertise A/C and then not allow guests to use it. Our baby naps during the day and it was too hot in the bedroom without a/c. It was hard to sleep at night because we had to use the fans due to no air con and the fans were NOISY rattling and ticking and shaking. The bed was very hard. So it was nice at first, but the conditions were not great for sleeping. We were all quite tired in the morning. The aircon should be available if guests want it. There was a mix up with the booking/bedding configuration and the staff fixed the problem free of charge, and with no hassle so that was great.
Response from Jackie on 2 Jan 2017
Thanks Lisa for your feedback. Did you put the tag in to make the aircons work. We don't ever switch them off. If you ever have any concerns don't hesitate ringing reception as we would be more than happy to come and help you out and if something isn't working we could have moved you to another unit. Thanks for letting us know and we hope you give us another try.

8/10 Good

Stephanie, UK

Liked: Cleanliness, staff & service, room comfort
Welcoming
Liberty in reception was very welcoming and helpful. Although quite dated, the unit we stayed in was very clean, spacious and comfortable.
Response from General Manager on 2 Jan 2017
Thanks Stephanie for taking time to give us some feedback. Liberty is a gem and we are very lucky to have her. We hope that you enjoyed your stay in Bowen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 2 Jan 2017
Thanks for taking time to leave us a review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In need of an update
Hotel is in a good position, across road from good beach. Condition of room was terrible the cupboards and everything in them stunk of cockroaches and cooking appliances were very old and almost unusable. Shower dripped constantly
Response from Jackie on 2 Jan 2017
Sorry that you didn't enjoy your stay. Our units are older and we are doing them up slowly, especially the kitchens. We do have regular pest control so I hope that you didn't have cockroaches. Thanks for your feedback, it's appreciated.

8/10 Good

Brian, Inside Outside Management

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sky View units
The Sky View was perfect for my short business stay at Bowen. The unit was spacious and quite, working from the upstairs patio was a bonus.
Hi Brian, Pleased that our units suited your needs for a quiet place to work. Our free wifi is very helpful for our business guests. We hope you stay with us again when you're next in Bowen.

8/10 Good

Tash, tvl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable accomodation
Thoroughly enjoyed our stay at the unit. The rate was extremely affordable, considering there was five of us. The units are located across from the beach which was great. The rooms were large enough and clean. If I had one small issue it would be that the kitchen utensils in the drawer were not cleaned properly and the cupboards had a very musty smell to them when you opened the doors. Overall, we had a great time, very pleased with the stay.
Response from Jackie on 30 Dec 2015
Hi Tash, Thanks for leaving us a review. We really appreciate the feedback. Some of our kitchens are older than others but we are slowly doing them all up. We hope that you bring your family back for a visit again very soon.

10/10 Excellent

Joan, Tura Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean unit with bonus washing machine
Although the complex is older the unit was very clean and large. Finding a washing machine in the unit was a wonderful surprise. Location was just across the road from a nice beach. The lady who welcomed us was friendly and helpful. Would stay again..
Hi Joan, Sorry for the late reply. I have just found where all the reviews are located. Thanks for taking the time to leave a review and we are so pleased that you would recommend us and stay with us again. We look forward to seeing you in the near future.

10/10 Excellent

Molly, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
this unit would have to be the cleanest unit that we have ever stayed in..spotless...the lady in reception was so friendly and accommodating..I would recommend this Apartment highly..
Response from Jackie on 30 Dec 2015
Hi Molly, thanks for recommending Sky View. We are so happy that you enjoyed your visit so much. We look forward to seeing you back here very soon.