Private beach, white sand
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Reviews of Lingganay Boracay Hotel Resort

3.5 out of 5
Lingganay Boracay Hotel Resort
Tulubhan, Manoc Manoc, Boracay Island, Aklan

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 501 reviews" "
Rating 8 - Good. 159 out of 501 reviews" "
Rating 6 - Okay. 47 out of 501 reviews" "
Rating 4 - Poor. 20 out of 501 reviews" "
Rating 2 - Terrible. 11 out of 501 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had noce view, nice and quiet environment.
Stayed 5 nights in Feb 2024

6/10 Okay

sam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place was nice, beautiful outside, rooms are big and clean. Checking in the lady was really nice. LargeTV worked but not good but it worked. WiFi doesn't connect in the rooms, that is a deal breaker for me. But at the bar/restaurant the WiFi works good. The evening bartender and waitress were awesome. The breakfast staff not good or inviting at all, maybe they are still tired or hungover. The menu food is good will run you about 1k pesos plus for two people. The free breakfast is very small, American breakfast:eggs, 1 toast, and ham or Canadian bacon but it was thin. And Philippino breakfast was rice with very yellow colored tocino and egg. So the breakfast will leave you more hungry especially if you are American. We like a big breakfast. The rooms are basic, warm water, aircon, towels. Bring your own hair conditioner, hand soap, wet wipes, there's no bidet. Also don't forget your toothbrush and toothpaste. And the lights would turn on by themselves at night, maybe a ghost 👻 or bad wiring, very annoying. The outside property is gorgeous, a nice walk to the private beach is astounding, so many photo opportunities for your FB, insta, and TikTok but so many stairs. It is a quiet place, far from everything, there is a courtesy van that will take you in town. And the E-trikes back to the hotel at 150-300 peso for two depending on location. It was ok, if you like quiet, and this is for you. Personally overall I liked it, my wife not so much.
Stayed 4 nights in Feb 2024

10/10 Excellent

Amerigo, east rockaway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lingganay is an amazing jewel 8 minutes away from the crowded tourist area of D’mall. Accommodations were superb and all staff was excellent. If there was a 10 star rating, Lingganay would receive it from me!
Stayed 5 nights in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness
Nice place beautiful views. Beautiful private beach. Extremely difficult walking around property being on a very steep hill. Also could never get ahold of resort for return transportation so had to pay for rides back everyday.
Stayed 7 nights in Feb 2024

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a relaxing atmosphere this is the place to be . The garden the scenic view of the coastal and the sorrounding areas are so beautiful. The easy access to the front beach is so accessible with the shuttle service provided by the hotel anytime at guest convenience . Would really recommend this to my friends and relatives .
Stayed 3 nights in Feb 2024

6/10 Okay

Glenda

Stayed 4 nights in Dec 2023

8/10 Good

Anthony, Killeen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is on a hillside so walking up and down the hills and stairs can be challenging for those with disabilities, but for heathy travelers the views are amazing and the staff is wonderful. The property is extremely well maintained and the flowers and plant life are beautiful. Rides to DMall are quick and efficient, around 3-5 minutes. The hotel drivers are super friendly and great at answering questions. Recommend bringing your own towels if using the pool as they only provide room towels. Overall a beautiful property that is wonderful if you want to avoid the crowds and noise of Dmall and the beach front areas. Make sure to visit the private beach area behind the property. It is well worth the walk.
Stayed 5 nights in Jul 2023

8/10 Good

NICOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Lingganay Resort was amazing. The 2br suite was so spacious and the view was spectacular. The salt water pool was great and staff was always polite and attentive. They have drivers to shuttle you to dmall whenever you like from 6a-11p. The property could use cosmetic upgrades in some areas, and the kitchen didn't have many items but wasn't a huge issue. Oh, and they said they had a private beach but there isn't one, that's the one thing I would prefer instead of having to take a shuttle to the beach. Besides that, it was pretty much perfect.
Stayed 7 nights in Jul 2023

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym and private beach!
Lingganay provided a perfect getaway. It is secluded and away from the noise and aggressive commissioners of the island. The resort itself has a lot to offer with a private beach , a nice pool, trekking and jogging path. It also has one of the best gyms I have seen in the island. Another plus is the free shuttle (only up to D'Mall, farther than that, there is a fee already). Cons: 1. There is no free water, each bottle will cost you Php 50 but they do have water at the restaurant and at the lobby. 2. I could not connect to the Wi Fi at all while in the room. Head on to the restaurant if you need to connect. 3. The spin machine in the gym did not have a foot clip
Stayed 1 night in Jun 2021
Response from Cheers, The Management on 16 Dec 2021
Hi Sheryl, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking place to stay
Excellent spacious and very comfortable rooms. Beautiful pool and nice bar/restaurant area. Easy shuttle service to centre. Staff all very friendly. Quality hotel. A few small touches could be improved upon but enjoyed stay very much
Stayed 5 nights in Feb 2020
Response from Ms .Ana on 14 Apr 2020
Dear Guest. Thank you for your positive comment. I am so glad to hear that you enjoyed your stay with us! We hope that you will still choose our Hotel as your accommodation for your next visit here in boracay :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , unique design and landscaping. Rooms are very spacious . Balcony provides a beautiful scenary. The only sugguestion I have is to replace or fix the broken blinds. Besides that it was an amazing experience. Would refer to others and stay again.
Stayed 3 nights in Feb 2020
Response from Ms. Ana on 17 Apr 2020
Dear Guest. We are so glad to hear such an appreciative and admiring comment from you. Thank you for your suggestion and we will do our best to fix this problem. Thank you so much for staying with us and we hope to see you soon ;)

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed out stay despite of the typhoon it didn't really bother us. The villa is beautiful and is safe from the signal #2 typhoon. They need improvement but nothing major like they need to put lights on the vanities. They can change the window blinds and put a curtain because the blinds is not complete.
Stayed 3 nights in Nov 2019
Response from Ms. An on 17 Apr 2020
Dear Guest. We are glad to hear your positive comment and knowing how much you enjoyed during your stay in our hotel , We really appreciate it! Thank you for your suggestion, we're going to fix this problem as we heard from you. Thank you!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the whole properties with nice & beautiful views . The room is big & elegant but one thing we had notice is that no telephone inside the room.
Stayed 1 night in Nov 2019
Response from Ms. Ana on 17 Apr 2020
Dear Guest. Thank you for sharing your experience and for the positive comment. We hope to see you again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

2/10 Terrible

Rick, Livermore , CA

Travelled with partner
Disliked: Staff & service
I had to change my plans and they refused to give me a refund or reschedule to my new itinerary because they claimed that the new dates were too far into the future.
Stayed 4 nights in Aug 2019
Response from The Management on 21 Dec 2021
Hi Rick All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

10/10 Excellent

Stiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire family loves this place. The staff are very courteous, polite,respectful and very helpful. The 2 bedroom suite we stayed are so clean and organized. The pool was so relaxing. The location of Lingganay resort is perfect, you can have a full view of the ocean on the top roof of this resort. Their courtesy ride is always there, we don’t even have to wait for 5 mins. I definitely recommend this place to anyone who wants to go to boracay.
Stayed 3 nights in Jul 2019
Response from Ms. April on 26 Jul 2019
Dear Guest. Thank you for your positive comment. I am so glad to hear that you enjoyed your stay with us! We hope to see you on your next stay here in the Island. Call us if there is anything we can help you with. I am very pleased to hear that our staff made your stay pleasant.

6/10 Okay

nadia

Liked: Property conditions & facilities, room comfort
Nice hotel but not rooms not well maintained
Tho could be a 4/5 star hotel if they addressed some of the moisture issues that affected our hotel bathroom. The pool was nice but again some better upkeep would go a long way. That said he hotel still offers great value for money. Free shuttles into town are great added bonus.
Stayed 1 night in Mar 2018
Response from The Management on 21 Dec 2021
Hi Nadia, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided.

10/10 Excellent

Kettly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Peaceful Stay!
Very large and confortable room but austere and "cold". Magnificent views from various angles and beautiful gardens; acceptable service and staff. Improvement : telephone intercome, food room service, better bedlinen, umbrella in room and better kitchen cabinet cleaning. In all, not a bad place.
Stayed 3 nights in Mar 2018
Response from The management on 21 Dec 2021
Hi Kettly, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

8/10 Good

Lutos

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort/ hotel
We enjoyed our stay at this hotel we had a rooftop suite with a huge balcony overlooking the ocean and the island. The staff were very friendly. They have 24/7 van or shuttle service that drops you off and picks you up. The hotel has one restaurant and they have a good menu but not many options for a western type of diet which is understandable as the menu caters more locals. My wife has gluten allergies so we needed to be careful what she can eat, hope they make some bake potatoes or has browns for their breakfast. The condition of the hotel is nice the only thing I was hoping for is provide extra towels in the room and not just two one for each guest. The 2 pools were great one has an amazing view of the ocean and the private beach is also nice. The architecture of the hotel is really unique as if you are in a castle. I will come back again if have a chance. The only challenge is getting to our room as it is on the 3rd floor only stairs no elevators but its alright
Stayed 1 night in Jan 2018
Response from Cheers, The Management on 16 Dec 2021
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided.

2/10 Terrible

ken, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor arrangement & management
1. Lousy shuttle bus service. everytime need wait 45 minute and about. 2.i ady inform service counter in one day advance for book a shuttle bus to Jetty @ 9.30am next day. but, they still let us wait 45minute (ady 10.15am). n then, service staff dont know how to comunicate with driver, they send us to Dmall, really poor comunication. 3. i got 8ppl & 6pcs luggage. they use 1 car ( TOYOTA INNOVA ) to send us to jetty, driver need us HUG our own luggage on seat. 4. room dint have any coffee or tea pack. 5. cup got 2 set, but tea spoon only 1pc. 6.Room dint have room service. 7. lousy WIFI. 8. Room dint have shower gel, etc... This hotel give us a bad & unhappy trip. I hope your can choice a good quality hotel, not like this poor management & poor arrangement hotel.
Stayed 2 nights in Dec 2017
Response from The Management on 15 Jan 2022
Hi Ken, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

10/10 Excellent

Kok Eng

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Cheers, The Management on 13 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great place for couples to relax & getaway. helpful, friendly and welcoming stuff. beautiful views but water heater needed to be upgraded. overall great hotel with amazing staff. keep it up.
Stayed 2 nights in Aug 2017
Response from Cheers, The Management on 16 Dec 2021
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers, The Management

10/10 Excellent

Robert, Connecticut USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Boracay
We arrived exactly at 2 pm, check in was quick, a large spacious room, like a small apartment. The two pools where clean and beautiful, especially the one overlooking the ocean. The gym had all new equipment, we used it for four of the five days we stayed there. They may want to consider a bathroom in the gym. A shuttle is available for free, to the D mall, we did visit the other mall City mall, waste of time. I forgot, there is a small private beach, but I prefer the pools that where filled with clean ocean water.
Stayed 5 nights in Sep 2017
Response from The Management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. Cheers,

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a bit rough upon check in but after that, it was much better. They just need to make the check-in process less cumbersome. Also, they need to invest on putting phones for all the rooms so guests don't have to walk to the front desk every time they have a question or request.
Stayed 1 night in Jul 2017
Response from The management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you again Cheers,

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jun 2017
Response from The Management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

10/10 Excellent

Reese, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel
This hotel is AMAZING if you're traveling as a couple, we got the diamond suite. I got this room on sale so and it was worth every penny. The staff is absolutely amazing, they speak enough english to help you get around. There are shuttles to D'mall when you need them. This is not near a lot of public areas and it was pretty empty when we went. It is a great place if you're looking for somewhere to wind down away from the tourist areas. Usually there was only 1-2 people in the pools or private beach. The A/C in the rooms is very nice.
Response from The Management on 15 Jan 2022
Hi Reese, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. Cheers,

10/10 Excellent

Kerry & Carol, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germany Castle in Boracay
Amazing place the moment you met Geoffrey at the front door to the 24 shuttle service with Neil the driver. Lovely very big rooms, clean an tidy. Jakob - aka - OPA had a vision to build a German castle, he has put 17 years and a lot of hard work into this and boy is it a masterpiece. The main bar area is done with stain glassed windows of castles Jacob could see from his bedroom window when he was a child. In the bar you will be greeted by three lovely girls who will take care of you all night. Thank you to Racy, Sheryl and We Ann, you girls will always have a place in our hearts. Also in the main bar they have a big brass bell above the bar, you ring the bell and you get to shut the whole bar, well I can say it was rung a lot on our stay. From the entrance to the two beautiful pools this place will amaze you.
Infinity Pool
Private Beach
Entrance Private Beach
The Bell Bar
Response from The Management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you again! Cheers,

10/10 Excellent

Steve & Hernand, down under

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lingannay hotel Borocay Philipines. .
An amazing hotel. Beautiful grounds. Very private ocean front location. 2 amazing pools and it's own private and secluded beach. They have an excellent gym. The hotel runs a 24hr shuttle service to popular White Sands beach which offers excellent food and drink venues right on the beach!
Response from Cheers, The Management on 16 Dec 2021
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

10/10 Excellent

mayang, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome resort
Beautiful room with big balcony & breathtaking view. Staff are so friendly, accomodating. Will highly recommend this place. Will come back to this place again
Response from Cheers, The Management on 16 Dec 2021
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

2/10 Terrible

jessica

Disliked: Cleanliness, staff & service, room comfort
Pretty castle with the worst service experienced !
Seriously the worst vibes at this hotel and I was definitely looking forward to it as it was my last 4 days in Boracay as well. The staff was rude, nosy, and seriously harassing. I dont think I have ever been harassed like this anywhere in my life. Everytime I left my room my mom and I were told to pay P1000 for a family guest down the street to come over and entertain us since there was literally no wifi and television service. Paid about P20,000 for 4 nights for not only a dirty floored room with the worst wifi connection but an extra P5000 for being accused of a guest overnight when they literally have a house down the street. I would not recommend this hotel to anyone although it does have breathtaking scenery at this nice hotel or shall I say more like a jail or dungeon. I wanted to speak with manager for 4 days straight and was literally lied to several times at this location. First they tell me free shuttle when they taxed my mother 3 times P150. Mani on pamphlet said 250, but asked to pay 750. We would leave hotel at 10am after housekeeping would clean at 9am then get harassed about another fee then come home at 10pm to a staff squatter outside our room waiting for us with a flashlight. I have videos and pictures of staff during the harassment. I asked several times their names and would not disclose it so I took photo. The staff on our last day shoved my phone demanding for money while calling a group of 10 men to surround us almost making us late for our departure.
Response from Management on 15 Jan 2022
Hi Jesica, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel with stunning surroundings. Unfortunately missing small touches in rooms and shocking staff at main reception. Could so easily be 5/5 but for these things.
Response from Cheers, The Management on 19 Dec 2021
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided.

10/10 Excellent

Renee , sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing surroundings. The pool is breathtaking!!
Response from Cheers, The Management on 16 Dec 2021
Hi Renee, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest resort we've been to, Free shuttle 24-7
Room was gigantic, great balcony. The pools are all the same depth, I believe they're 5 feet deep, not the best for children. Situated on a hill, so you get amazing views of the lagoon and resorts To get a free shuttle to D-mall or the Port, you just let the front desk know, and they'll get you a van in 2-10 minutes. The shuttles make trips to D-mall quite frequently, to return to the hotel, just call the hotel and they'll have a driver come pick you up. If you don't have a phone, you can catch the next shuttle at the D-mall drop off point. (5-15 min) The private beach was very nice, also another large lagoon just beside the private beach. Be very cautious of all the Sea Urchins in the private beach and lagoon. The water is only waist deep at the deepest, unless you go all the way past the sand bar.
Response from Cheers, The Management on 13 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

10/10 Excellent

Kris, Perth,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful honeymoon experience at this amazing hotel/resort.We love the location it is away from the crowded stations in Boracay.There was a van that would take is to D'mall all the time.Where we can find lots of restaurants and shops.We highly recommend this resort.We love theyre pool facing the ocean,very splendid.
Response from Cheers, The Management on 16 Dec 2021
Hi Kris, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

steph, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
We had a good stay at this hotel. Our diamond studio room was massive and really nice. The pools were great with lovely views and quiet most of the time. The grounds were also really nice with lots of flowers and plants. Just a shame it's quite far from the town. Not really suitable to walk but there is a free shuttle bus. We used this many times but do be prepared to wait up to 30 minutes for this. It is free though so can't complain. Most staff were really friendly and helpful however at check in we didn't really feel that welcomed into the hotel as it wasn't very professional and the lady's at the desk were busy having a chat and a giggle making it a little slow. Overall it's good value for money!
Response from Management on 15 Jan 2022
Hi Steph, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. Cheers,

8/10 Good

Emily, SFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emily SFO
We had a great time, enjoyed the hotels facilities, room was exceptionally big and comfortable bed just needed microwave and towels need to be replace its getting worn out. Overall it was a very relaxing stay view In our unit was great I love their facilities. Very clean and organize. Highly recommended for family vacation.
Response from May on 31 Jul 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Michael, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, off the beaten path.
Place is really nice. Some of the rooms are amazing with great views. Its off the beaten path but their 24 hour car service to and from white beach works out well. We were typically out from morning till night but it was great to have peace and quiet at night. Hotel staff was very accommodating.
Response from Mich on 24 Jul 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

David, Dallas Texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every $
This hotel is worth it. Yes, everyone is correct. No phone, and slow wifi. But hey it's Philippines. Slow internet is at all hotels across country. As for no phone..... Well you should have cellphone sim when traveling anyways if your smart. So no big deal. this hotel has great pools with amazing views. It's well maintained and beautiful. It's a must do to explore the grounds behind the pool. The rock bluffs are well maintained and very well set up with two different places to sit and enjoy the cove. The beach is very nice. Good sand and a little rocky which is normal for all philipines. This is not cancun. We saw over 100 star fish!! Yes it's about 10 minutes ride from all the action and white beach. But the hotel and view makes up for it. And they run 5 vans. We never waited more than 10 minutes to ride to dmall or back. Even when we called at 4am for ride back lol. Staff is friendly. Desk girls and drives need to communicate a little more because you will find the desk girls don't always know what's going on. But they are very sweet and polite. Everyone is!!!! If you watch closely everyday. You will find the owner always walking about each day. She take real pride in her hotel :). One guys job is to just sweep up fallen leaves and flower. Very nice. I stayed in 6 hotels across philipines and this one is the one that will bring me back. Great for price. Four star hotel for sure.
Response from Cheers, The Management on 13 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon!

6/10 Okay

oksana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room conditions
Terrible Internet access and condition of room of Standart level. Lack of swimming pool towels.
Room condition
Room condition
Room condition
Room condition
Response from Management on 15 Jan 2022
Hi Oksana, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided.

8/10 Good

OzcarAlpha, London

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with a German Castle Vibe
On arrival our bags we taken from us by the bell hops and we were given a quick orientation by the reception staff about breakfast by the pool (or indoors in the restaurant if we preferred), the shuttle bus that is provided by the hotel that takes guests into town and brings them back regularly (no extra charge). we were handed complimentary welcome drinks vouchers for use upstairs at the bar and taken to our room. Time by the pool was lovely the place is kept immaculate by accommodating staff food & drinks are made to order (so they take a little while to arrive but you're on holiday so no rush right?) Speaking of food the cuisine is from across the entire globe, Curries, German inspired, Hungarian, British, Chinese it's all on offer. You must try the fruit shakes they make as well particularly the mango shake!! Highly recommended hotel
Response from The Management on 20 Jan 2022
Hi Ozcar, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

10/10 Excellent

Jenni, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort away from chaos, with easy access
Lingganay is a beautiful resort away from the chaos of White Beach, yet easy access was provided with a 24 hour shuttle available. Suggestion, if you have the opportunity to rent a motorcycle or scooter for your stay, it is well worth it, for the freedom you would have to see more of the island with the limited drop-off and pick-up location of the shuttle. Staff was amazing and very timely for almost every aspect of our stay. Our shower head came apart, and within an hour, they were there to fix it. Due to limited resources on the island itself, this may not always be the option, though. We will definitely consider this for future visits over White Beach locations, as I have family that lives on the island and visit there on a regular basis. Also the services/events available to book through the resort is not an exaggerated price, compared to the US.
Response from The Management on 20 Jan 2022
Hi Jenni, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon! Cheers,

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

dave, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Overall satisfied with the location and friendly staff
Response from The Management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon! Cheers,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for price
very far from white beach, instead of quiet environment and lower price but excellent environment.
Response from Management on 7 Feb 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST CHOICE ON BORACAY
BEST CHOICE ON BORACAY. Get away from the noise of the beach area by using shuttle to go to the beach side in morning and then come home to QUIET LUXURY at night. FANTASTIC SWIMMING POOL.
Response from The Management on 15 Jan 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. See you soon! Cheers,

8/10 Good

Jera, Australia

Liked: Property conditions & facilities, room comfort
Pleasantly surprised
I was surprised at how comfortable the Diamond Studio room was as it felt like a small apartment and very homely. I would have been more impressed if the condition of the room was of a higher standard as there are some marks and stains here and there on the flooring which gave it an unclean appearance. I had heard about Lingganay's lack of shuttle schedule however their system of requesting for a shuttle and waiting was adequate for my requirements. Their room make up and housekeeping was also always completed whenever requested. Will definitely stay again.
Response from The Management on 6 Feb 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

4/10 Poor

JA, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel with no reliable transportation.
- Rude staff to ask not to have a visitor on my room since their not part of my booking? SERIOUSLY a visitor not staying overnight and the fact they knew it was a visitor? Plus Infant 2yrs old (not even but turning) is consider an ADULT - Its a hotel policy? Since when and where and which hotel? oh this issues will be address unless you pay extra, Oh I GET IT. -Transportation took so long and its not their problem and we have to deal with the issue since we're at their hotel? They would told us driver are not enough and made some adjustment or alternative way on how to move people on point A to be instead of giving us a rude response. (Came from a Manager with NO CLASS and NO SHAME to spoke to a customer like that) refresh memory on training, if she had any. -Hotel was not an easy access to beach because its on top of the mountain, so commute for us is very difficult since were family. - Driver will not drop you to your designated building where your room is located. Some of the room need to be hike to get there. Maybe a tip every time you leave and come back will do and make your life easier. - Limited choices on food. However, American and German foods are great there. -Swimming pool is only for SIX FOOT HIGH. NOT GOOD FOR cannot swin NOR FAMILIES WITH KIDS. To make the story short, We stayed 3 days and 3 days argument with the management before we enter (infant issues), Middle (visitor consider a guest) and before we leave the facilities (transportation issues)
Response from The Management on 6 Feb 2022
Hi, All is well! Thank you for taking the time in posting a review about our property. Lingganay Boracay family and I are very much pleased to know that you have enjoyed your time with us, and we look forward to welcoming you here once again. On the other hand, We regret that there are issues that you find unsatisfactory during your stay. Please be informed that we have taken note of said concerns, and we shall work towards the improvement of our facilities and services in the future based on the feedback provided. Cheers,

8/10 Good

Jose winston, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay
Room was clean with staff cleaning it ,replenish supplies and changing towels everyday.the resort sits on top of a hilly area and there are a lot of steps which can be a little slippery when wet.they have 2 pools which are saltwater and are well maintained.Food is okay but on the pricey side.wifi service is a bit spotty.they have 24 hour shuttle service to D Mall-the main shopping area/drop off to the white beaches.staff very courteous and accommodating.