Outdoor pool, pool loungers
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Reviews of Hotel Spa Excalibur

2.5 out of 5
Hotel Spa Excalibur
Vereda Salitre Negro, Villeta, Cundinamarca

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.8/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hilmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience- never write reviews but bad
Horrible experience. They are only looking to maximize their profits. We had a reservation but they gave our room to another person who offered to pay more . They offered us another room of where the owner usually sleeps, the room is horrible and not fitted to be rented to guest. It had personal items and not clean. and tried to charge us a ridiculous expensive price because they knew all the hotels were booked for the weekend. They will give up your reservation to any person who offered to pay more and will leave you stranded. You can even read another person review who had the same experience. They lie and bad host. I recommend another trust worthy hotel that is more reliable and not like here.
Stayed 1 night in Jul 2022

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sitio muy bueno para relajarse!!
Fue una experiencia muy buena, en todo sentido. Quizás, seria bueno tener un bar, cerca ala piscina para disponer de bebidas de una manera mas facil.
Stayed 2 nights in Nov 2021
Response from Excalibur on 7 Dec 2021
Muchísimas gracias por el comentario lo tendremos muy encuenta, gracias los esperamos pronto

2/10 Terrible

LUISA FERNANDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
No se hizo la reserva ante el hotel de y tuve que buscar a última hora dónde hospedarme. Nunca me respondieron de Hoteles. Com
Stayed 1 night in Oct 2020