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I think a lot of the Onsen properties are on the hillside above the city proper which is down the hill quite a ways. You need to drive to get to downtown area which is rather bustling. It was nice to be in a quiet area. Just a short drive is everything you need including lots of good eateries they're quite reasonable.
anthony
Stayed 1 night in May 2024
Response from morinoyu on 5 May 2024
Thank you for choosing our hotel.Our hotel is located far from the center of the city, which may cause some inconvenience, but we are glad to hear that you were able to take advantage of this environment to spend a relaxing time with us.If you ever come to Beppu again, please do not hesitate to use our hotel.Thank you.
2박 묵는동안 가족들 모두 편안하게 잘 지냈습니다. 일본어를 전혀 못해서 걱정했는데 리셉션에서 영어로 응대해주셔서 큰 어려움 없이 체크인 할 수 있었습니다.또한 따뜻한 온천탕에서 여행으로 쌓인 피로를 풀 수 있었습니다. 이용객이 많지 않아 저희 가족이 전세 낸 듯 사용할 수 있어 좋았습니다! 저희가족은 노천탕을 기대하고 갔는데 11월~4월까지는 노천탕 운영을 하지 않는다고 하여 이용은 못했습니다. 다음에 노천탕 이용위해서 또 바문 할 의향이 있습니다. 리조트 옆에 편의점이 있고 차로 5분거리에 큰 마트도 있어서 장보기에 편리했습니다. 또한 차로 30분정도 거리에 아프리칸 사파리와 벳푸 시내에 갈 수 있어 접근성이 좋았습니다.
Mi Seong
Stayed 2 nights in Jan 2024
Response from 杜の湯リゾート on 4 Feb 2024
Thank you very much for staying at Morinoyu Resort.We are very glad to hear your feedback.All of us looking forward to welcoming you again(
Thank you very much for staying at Morinoyu Resort.We are glad to hear that you had a pleasant stay at our facilities and hot springs.Thank you for your feedback.We all look forward to welcoming you again!
Great service, friendly and helpful staff.
Would be back next time!
Wai Nam
Stayed 2 nights in Dec 2023
Response from 杜の湯リゾート on 4 Feb 2024
Thank you very much for staying at Morinoyu Resort.We are glad to read your comments about our staff.We are all looking forward to welcoming you again!
I really enjoyed the multiple onsens that the hotel has. All of them are nice, but especially the park and outdoor one. The buffet was also tasty. The staff didn’t speak any English, so having some Japanese skill would help. Instructions are available in English.
Jonathan
Stayed 1 night in Dec 2021
Response from Morinoyu Resort on 11 Jan 2022
Thank you for using Morinoyu Resort.
We are pleased that our garden open-air bath has been highly evaluated by many customers.
looking forward to seeing you coming again.
This is a relatively new hotel with spacious rooms and a beautiful garden with outdoor onsen. It can be enjoyed wearing a bathing suit which makes it special for families or couples. The restaurant is also spacious and offers abundant local products. Beppu's most famous hot springs are within a 15-minute walk distance. There are also bus stations right in front of the hotel and a shuttle-bus service included with the reservation. Overall this is a nice and clean hotel with a very kind staff. Totally recommended!! :)
Verified traveller
Stayed 4 nights in Apr 2021
Response from katori on 11 May 2021
thank you very much to stay here.
we look forward to seeing you again.
thank you.
This resort met all of me and my wife’s expectations. The hot springs were perfect temperature for my pregnant wife and 2 year old son. The breakfast was very extravagant and was brought to our rooms like breakfast in bed. Highly recommend!
Verified traveller
Stayed 1 night in Nov 2020
Response from katori on 6 Jan 2021
thank you very much to stay here.
due to the corona virus, we didnot do more satisfation for the guest.
we hope we will improve our service in future after corona.
we look forward to seeing you again.
thank you.
Dear customer. First, we would like to thank you for choosing to stay at Morinoyu Resort. We are very happy to hear that you were satisfied with your stay. We will continue to strive to provide each of our guests with the most pleasant stay possible. We look forward to seeing you again some day. Sincerely
6/10 Okay
Wai Mun Catherine
12 Feb 2020
Liked: Cleanliness, room comfort
Hotel guest need to pay yen 500 for the entrance fee of public hot spring that is only I think is no good.
Wai Mun Catherine
Stayed 1 night in Feb 2020
Response from morinoyu resort on 16 Feb 2020
thank you very much to stay here. we thought that 500 yen that you paid was not the entrance fee of public bath. it was the beppu city onsen tax. which was compulsory need to pay for all guests.
Dear Yun.
First, we would like to thank you for taking the time to leave us your valuable comments.
We are very happy to hear that you were pleased with the location of our hotel.
We will continue to do everything we can to ensure that all of our guests enjoy a comfortable stay with us, and we hope that you would choose us again in the future.
From all of our staff, we hope to see you again.
Sincerely,
This Resort is excellent but location let's itself down with a fair way from Beppu town and there are no local eateries in the evening
The free shuttle is very limited with no drop offs in the afternoons (even though they have to return to Beppu Station for pick ups.) There was a bus stop out front but staff didn't seem to have details eg where it goes to or how often. The buffet breakfast is great with a variety of local fare as well as catering for the western diet.
Verified traveller
Stayed 2 nights in Nov 2019
Response from morinoyu katori on 24 Nov 2019
thank you for you to stay here. we are very sorry that we do not give some information about city bus. thank you very much to give us many advices . we will try to increase the time of suttle bus in future. we do the best in future so if you come to visit in beppu, please visit us again. we are looking forward to seeing you again.
Dear Mr/Ms Harald
I appreciate for your stay.
It has been our pleasure we could serve for you.
We looking forward to your next visit.
Thank you very much.
Dear Mr/Ms Hon Man.
I appreciate for your stay.
It has been our pleasure we could serve for you.
We looking forward to your next visit.
Thank you very much.
We loved our stay here however there are no close places to eat meals as the restaurant only do breakfast. Breakfast was ok. Very japanese style. There is a coin laundry which is fantastic. Staff spoke very little english which can be confusing.
Free shuttle bus into town was also handy.
The onsen was amazing, which was the point of staying there. We would definitely stay again and be more organised with food. .
Verified traveller
Stayed 2 nights in Oct 2019
Response from katori on 10 Nov 2019
thank you very much to stay here. we improve an english in future. see you again.