Beach/ocean view
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Reviews of NY Suites Hotel

3.5 out of 5
NY Suites Hotel
Mina El Hoson, Ibn Sinaa Street, Ain el Mreiseh, Beirut

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 72 reviews" "
Rating 8 - Good. 15 out of 72 reviews" "
Rating 6 - Okay. 6 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali, cleveland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Personal very friendly and professional. Hotel is clean, good breakfast, tea and coffee available at room. Location is strategic and safe.
Stayed 1 night in May 2024

10/10 Excellent

Sami

Liked: Cleanliness, amenities
Traffic sounds on the street balcony
Stayed 1 night in Mar 2024

10/10 Excellent

Samer

Business traveller
Liked: Cleanliness, room comfort
Good place
Staff very helpful with good welcoming . Very good location . Big nice balcony.
Stayed 1 night in Feb 2024

10/10 Excellent

Katrien

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful personnel, good rooms and a good breakfast. Not the best location, but still within walking distance to the souq and nymphaeum.
Stayed 1 night in Sep 2023

6/10 Okay

Hanssan

Stayed 2 nights in Sep 2023

4/10 Poor

Randa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The area is convenient
Stayed 6 nights in Aug 2023

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
I love staying here ! Amazing service - Emilio
Stayed 1 night in May 2023

8/10 Good

Samer mayez

Stayed 1 night in May 2023

8/10 Good

Samer mayez

Stayed 1 night in Mar 2023

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Very good hotel, clean, good staff, very satisfied
Stayed 6 nights in Feb 2023

8/10 Good

Samer mayez

Stayed 1 night in Jan 2023

8/10 Good

Firas

Travelled with family
Liked: Amenities, property conditions & facilities
Nice duit for family

10/10 Excellent

Alla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Polite staff and decent treatment . Clean and safe place . Definitely Will go back again .
Stayed 6 nights in Nov 2022

10/10 Excellent

Nayer

Stayed 3 nights in Oct 2022

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Staff,location,breakfast, cleanliness and the very comfortable room
Stayed 2 nights in Oct 2022

10/10 Excellent

Zeina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in a convenient location with lovely staff. Front desk and the restaurant waiters at the breakfast time are really friendly and helpful. Housekeeping staff keep the room really clean and neat. Loved our stay.
Stayed 5 nights in Sep 2022

10/10 Excellent

Zeina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 6 nights in Sep 2022

10/10 Excellent

Fouad

Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff. good breakfast Convenient area
Stayed 2 nights in Sep 2022

10/10 Excellent

Issam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Omar

Stayed 1 night in Aug 2022

4/10 Poor

Rehif

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
VERY POOR CONDITION!!! Elevators are TINY and randomly stop for no reason. WATER WAS ORANGE coming out of the SHOWER. TV had BROKEN power cord. NO AMENITIES WHATSOEVER. IRON LEAKED & DIDNT WORK. ONLY POSITIVES are location and it looks pretty.
Stayed 3 nights in Jul 2022

10/10 Excellent

mohammad

Travelled with group
Liked: Cleanliness, room comfort
ITS PERFECT IF YOU CHOOSE FROM 7FLOR &UP
Stayed 4 nights in Jun 2022

10/10 Excellent

DHIRAJLAL

Liked: Cleanliness, amenities, property conditions & facilities
Very good hospitality
Stayed 4 nights in Jun 2022

6/10 Okay

Dolfigar

Liked: Cleanliness, room comfort
Good for its price
Good hotel w helpful staff and clean comfy big rooms. Location is very good.
Stayed 4 nights in Apr 2022

8/10 Good

Dolfigar

Liked: Cleanliness, room comfort
I recommend it
Clean. Calm and reasonably priced. Breakfast is good and the staff is helpful.
Stayed 2 nights in Apr 2022

8/10 Good

Ahmed

Liked: Cleanliness, room comfort
The location is great, close to the embankment and the bay. The reception people are nice and helpful in day and night. The room is also great, there is a kitchenette, a place to eat (a table and a chair). There is a balcony. Good there is an ac to warm up the room. The bathroom is great But (-) bad wifi (-) average breakfast (-) no hairdryer (-) there are plates and spoons, but for example there is no frying pan to heat food on the stove
Stayed 2 nights in Jan 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
All the employees were kind and helpful.
Stayed 3 nights in Dec 2021

6/10 Okay

kamal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hello i liked the front desck young lady she was excellent and collaborative and very suit , she solve my problem but the hotel need refurbishment, wifi disaster
Stayed 2 nights in Dec 2021

2/10 Terrible

Raed

Stayed 1 night in Dec 2021

10/10 Excellent

Majeda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recommend this hotel highly
Stayed 1 night in Dec 2021

2/10 Terrible

Samir

Disliked: Room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ayman

Stayed 1 night in Sep 2021

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I miss it so that why I do another trip to Beirut at same hotel to , thanks much to NY suites hotel management for every thing
Stayed 1 night in Sep 2021
Response from sheri on 23 Sept 2021
Dear sir, It was a pleasure having you in our hotel Hope to see u soon.

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is very friendly and easy, the place is very clean a location is so beautiful area , I’m totally recommend and I’m looking to coming back to this hotel when I’m at Beirut
Stayed 1 night in Sep 2021
Response from sheri on 23 Sept 2021
Dear sir, It was a pleasure having you in our hotel Hope to see u soon.

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel and located near to Old City.
Ali at the Front Office was very helpful. Room was clean and spacious. They provide a big bottle of water upon check in and no replenishment. Within walking distance to Old City and F & B outlets nearby and close to Zaitunay Bay. Enjoyed the hot rice porridge (congee) during breakfast. There is a problem with the hotel's email address. Got into website and sent emails inquiring about hotel pick up and many attempts made, emails were not delivered. The following has nothing to do with the hotel but do take note : be weary with taxi drivers from the airport. A fare agreed can change from Lebanese Pounds to USD which makes a difference which was what happened to me.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel's location is very convenient. Walking distance from Zaitounay Bay and Beirut Souks. The hotel is clean with good quality rooms. I spent the first night in a single room until my studio was available. Rooms are very clean. Breakfast is OK, and is available from 7AM till 12PM. Staff are the friendliest and most helpful!
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Neither airport pick up or taxi booking materialised. Door to one room never fully worked or locked, however the staff were very helpful in trying to fix and come up with a manual key. Breakfast was pleasant, well located Clean, spacious suite, balcony - not the greatest view but in a built up area. A little tired around the edges in places. Had kitchen facilities but only a frying pain, so not ideal for self catering - may have been provided if we'd asked. Comfy beds, tv worked and WIFI throughout stay
Stayed 3 nights in Jun 2019

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Great location to move around from. We enjoyed our time and the staff are very friendly.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The room its small and no view in the sea Im not so happy for any thing
Stayed 2 nights in Mar 2019
Response from shari on 1 Apr 2019
Dear Sir, we are sorry for any convince. however, your reservation wasn't sea view Best Regards, NY Suites

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, large and comfortable rooms, had fridge, kitchenette, nice balcony. Upgrades 👍
Stayed 1 night in Feb 2019
Response from Sha on 2 Mar 2019
Dear sir, It was a pleasure having you in our hotel Hope to see u soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, great staff, very clean and spacious room
Stayed 4 nights in Feb 2019
Response from Sha on 2 Mar 2019
Dear sir, It was a pleasure having you in our hotel. Hope to see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was spacious and clean. There was an entrance to the bedroom and a separate kitchenette with a small fridge. Very comfortable.
Stayed 2 nights in Feb 2019
Response from sh on 26 Feb 2019
It was a pleasure having you in our hotel hope to see you soon

10/10 Excellent

Marwan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Beautiful suite great service! Very clean!
Stayed 1 night in Aug 2018
Response from Sheri on 24 Oct 2018
Dear sir, It was a pleasure having you at NY Suites Hotel Hope to see you soon Thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furniture very old . All remote controls not working. No bed covers
Stayed 2 nights in Jul 2018

2/10 Terrible

Ahmad, Riyadh, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The value , us$ 120 , which you Expedia charged me was unfair by all means. This property was , at most , a 2 stars accommodation on the contrary of what you advertised . I was so much misled and over charged and that is why I felt so bad about this stay . I’m sorry to say that I will never use Expedia. Com to book accommodations or air travel in the future . Moreover I will inform my aquaintences of that incident. Professor Ahmad Jado
Stayed 2 nights in Jul 2018