Front of property

Reviews of V20boutique Jacuzzi Hotel

4 out of 5
V20boutique Jacuzzi Hotel
185 /1 Vibhavadi Rangsit 20 Alley, Lane 3-4 Vibhavadi Rangsit Road, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 224 reviews" "
Rating 8 - Good. 56 out of 224 reviews" "
Rating 6 - Okay. 22 out of 224 reviews" "
Rating 4 - Poor. 3 out of 224 reviews" "
Rating 2 - Terrible. 5 out of 224 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kriscia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and amenities. Really enjoyed my stay and I LOVED the jacuzzi.
Stayed 6 nights in May 2024

10/10 Excellent

john paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, nice staffs and close to everywhere
Stayed 3 nights in Mar 2024

10/10 Excellent

Alton Glaspie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Pleasantly surprised. The jacuzzi room pairs well after a 2 hr massage.
Stayed 7 nights in Feb 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mattress and pillows, good wifi, amazing staff who were kind and helped with anything you needed. Things that could improve were the breakfast, and add more hooks in the room to hang things. Overall I would stay there again, close to Chatuchak and they give you a lift there.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

10/10 Excellent

George

Very nice room for the money. It was perfect for my needs
Stayed 3 nights in Feb 2024

6/10 Okay

Ronald, vancouver

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a poorly designed hotel property common areas were weird and confusing. Much better value available this is a three star tops property and really should be competing more on price.
Stayed 1 night in Jan 2024
Response from Hotel management on 15 Jan 2024
Well it is your opinion . Some people like loft design property . By the way the poorly designed weird and confusion hotel won an architectural award and featured in a few magazines and Tv shows . That goes to say how expertise you are at judging a design . Realistically you are just looking for a cheap stay judging from your comment on price .

10/10 Excellent

Jeremy

Stayed 3 nights in May 2023

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice; absolutely amazing people! They were able to answer any questions I had. The amenities in the facility were very nice and high quality. I would definitely stay here again in the future!
Stayed 11 nights in Apr 2023

10/10 Excellent

Vincent, Irvine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pok (the owner) is very nice and all staffs are excellent. The hotel is clean, quiet, comfortable place to stay, the pool is pretty clean and has nice gym. I will definitely book again at V20 boutique hotel for next trip.

6/10 Okay

Karen, Sydney

Travelled with partner
Liked: Cleanliness, staff & service
Likes: - nice aquarium with a variety of fish and coral - touch screen light switches - softest pillows we've ever slept on - availability of shuttle to JJ Markets and BTS. Charlie was always friendly and accommodating. Dislikes: - the lady at check-in spoke little English - location is in an alley in a residential area, making it a little difficult to go to the shops - "deluxe" room was smaller than expected
Stayed 4 nights in Feb 2020
Response from V20 management on 13 Mar 2020
Thanks for staying at our hotel .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, V20 was a beautiful hotel. The bed was very comfortable and the breakfast in the morning was delicious. My only negative review of the hotel was its location. It was roughly 300-400 bhat to get a Grab to the fun parts of Bangkok and it felt as though we were 30-45min away from everything. The hotel itself was lovely, but the location will most likely prevent us from staying there again.
Stayed 1 night in Feb 2020
Response from V20 management on 20 Feb 2020
Thanks for staying with us . There are numerous sightseeing locations around this neighbourhood apart from what is written in the guidebook . There are fun places around this location within 15 mins such as Chatuchak market , night market etc .

10/10 Excellent

Saraswathi

Liked: Cleanliness, property conditions & facilities, room comfort
Ocean Suite Aquarium
Have booked the Ocean Suite with aquarium view and they closed it at 10pm. Didn't really get to enjoy the view as we cannot be in the room the whole day. Hotel manager claims that the lights will be on from 3pm to 10 only.
Stayed 1 night in Jan 2020
Response from V20 management on 4 Feb 2020
Yes as we do run reef aquarium and therefore strict lighting schedule must be followed in order for corals to thrive . In essence we turned the lights on with increasing intensity to mimic the natural sunlight from 3 pm til 11 pm and after lights out we can still enjoy a different aspect of sea life at night which is also fascinating . Nice to welcome you yo our hotel .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel everywhere was clean the pool area was good, the room was small but very comfortable and had everything you needed, Oddie was really nice he picked us up one night when we were walking back to the hotel and organised our transfer to the airport, if you are looking for a simple easy stop over in Bangkok a bit away from the hussle and bussel it’s ideal
Stayed 2 nights in Jan 2020
Response from V20 management on 1 Feb 2020
Thanks for staying with us . Hope to see you again .

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, remote area closed to Chanuchak weekend market
Stayed 2 nights in Jan 2020
Response from V20 management on 25 Jan 2020
Thanks for staying with us .

10/10 Excellent

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
pleasant surprise, staff very helpful and knowledgeable
Stayed 3 nights in Jan 2020
Response from V20 management on 14 Jan 2020
Thanks !! Hope to ser you soon Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were excellent. Nothing was too much trouble and I felt welcome from the minute I arrived. The reception team helped me book private tours, taxis and arranged to take me to the Sky Train station when I was going into the city. Great service, thank you all!
Stayed 5 nights in Dec 2019
Response from V20 management on 17 Jan 2020
Thanks for staying with us .

10/10 Excellent

Justin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the right decisions I made in life ! One of the right decisions I made in life, was to book V20 Boutique Hotel. As a person who onced worked at a Hotel back home, I value hospitality with passion. - My first time in BKK, but not first time in Thailand - Took a grab from DMK (on a Saturday)(238 baht) - Room I booked was with a Jet Tub - Was given a welcome drink upon checking in - The Receptionist personally led us the way to our rooms - Room was very spacious & nicely cleaned - Pillowcases & bedsheet cleanly washed, fresh smell - They even offered complimentary shuttle to nearest BTS/ MRT / Chatuchak (Enquire from them !) - Comes with breakfast as well (7am - 10am) Overall, I'm blown away by how this boutique hotel operates & how friendly all the staffs I've encountered were. Due to my first time in BKK, I decided to book here for a night. But definitely I'll be back next time when I'm back in BKK.
Stayed 1 night in Dec 2019
Response from V20 management on 29 Dec 2019
Thanks for your nice comment . Hope to be able to welcome you back again .

10/10 Excellent

Jenny, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and professional. 20 minutes from DMK and 30 minutes from BKK. The hotel was very nice and private although it was pricy. Our family stayed family suites have two king beds, two baths, kitchen, and private elevator.
Stayed 1 night in Dec 2019
Response from V20 management on 27 Dec 2019
Thanks for staying with us. Looking forward to see you again. Best regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from V20 management on 26 Dec 2019
Thanks for staying with us .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2019
Response from V20 management on 16 Dec 2019
Thanks for staying with us .

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from V20 management on 29 Nov 2019
Thanks!

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room but flashing led lights... awake
Comfortable nicely Decorated Room. Kept awake by the lights from the Air con console and a flashing blue led on the door key holder. Cold water in the bathroom
Stayed 1 night in Oct 2019
Response from V20 management on 6 Nov 2019
Well noted about flashing lights . We have hot water in every room . If there is a problem , should inform our reception so we can sort it out .

6/10 Okay

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from V20 management on 29 Sept 2019
Thanks !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property supplied directions in both English and Thai to show my taxi driver. That was an excellent help. Check in was easy and the people were friendly and helpful. They enjoyed practicing their English on me. They have a nice shuttle van, almost like a limousine, which took me to the shopping center where nice underground metro station is located. I bought an inexpensive metro card there (mine was for "elder" but they have others. The card allowed me to travel by metro many times. I checked out of the hotel to go by train (be sure to pay the little extra to get a first class ticket) to Ayutthaya, but since I was coming back the following day, the V20 hotel allowed me to store my excess baggage with them while I did my journey north. Overall, I highly recommend the V20 Boutique Hotel.
Stayed 5 nights in Aug 2019
Response from V20 management on 2 Sept 2019
Thanks and hope to see you again .

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.
Amazing experience. The room was beyond my expectation. Staff were extremely friendly and understood slot of English. Shuttle bus to and from hotel is a major plus. I will definitely book with V20 again.
Stayed 1 night in Aug 2019
Response from V20 management on 1 Sept 2019
Thanks and hope to see you again .

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, service was good. The breakfast was also very nice.
Stayed 3 nights in Aug 2019
Response from V20 management on 26 Aug 2019
Thanks ! Hope to see you again .

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and staffs really friendly. The room was so nice and clean.
Stayed 1 night in Aug 2019
Response from V20 management on 18 Aug 2019
Thanks ! Hope you stay with us again .

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel and services, clean room and swimming pool
Stayed 2 nights in Jul 2019
Response from V20 management on 15 Aug 2019
Thanks! Hope to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very comfortable. Good breakfast, friendly staff. Rosa the robot, giant aquarium and pool.
Stayed 3 nights in Aug 2019
Response from V20 management on 13 Aug 2019
Thanks ! Hope to see you again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room size was more than ample. Great walk-in shower. That’s a real plus for me.
Stayed 3 nights in Aug 2019
Response from V20 management on 12 Aug 2019
Thanks for coming to stay with us . Hope to see you again .

10/10 Excellent

MariaAngustias, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. I loved the aquarium, the robot, the facilities (opened 24 hours), the way that the staff treat us, i loved that they have a free transport to chatuchak marked , the food was good. I do not have any bad thing to say.
Stayed 1 night in Aug 2019
Response from V20 management on 6 Aug 2019
Thanks for staying with us . We are so happy that you enjoyed your stay .

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Pro: Nice design Hotel room. Clean and unique. Cons: Location is not convenient. Staff pro
Stayed 2 nights in Jul 2019
Response from V20 management on 30 Jul 2019
Thanks !!

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was initially friendly and helpful. When I injured myself and had to depart they were completely inflexible and would not allow me to cancel my booking at all and pay a cancellation fee if any kind. They made me pay for over a week of nights that I wasn't even at their hotel, which is ludicrous especially considering they weren't busy at all.  After notifying them I'd be leaving, talking with them politely and trying to come to a compromise, their tone also changed towards me and my girlfriend and they were kind of rude and short, like they just wanted us gone.  They also did not allow us to use the hotel shuttle at all after I notified them we'd be leaving, which had previously been taking us to the BTS or MRT stations.  Business is business but this shows a total lack of respect, empathy, and compassion. I paid hundreds and hundreds for services not used. I would not recommend this hotel at all for this reason. The area is also very poor for sightseeing, has almost no restaurants or bars, and is not recommended for those visiting Bangkok.
Stayed 1 night in Jul 2019
Response from V20 management on 21 Jul 2019
You have been writing untruthful reviews at many sites purely because you bought a non refund policy and wanted a refund . Let me explain again why you wrote this review and why it is full of lies : 1) You practice Thai boxing , you booked this hotel because it is near to Thai boxing arena . 2) I am sure you must have put into consideration why you chose this pleasant part of Bangkok . The reader can google search what is around this area and will find that Mr. Thai boxer is lying to his teeth . We have the famous Chatuchak market nearby . We have within 5 minutes by foot from the hotel , 30 restaurants not mentioning a few bars , a few coffee shops , three 7/11 convenient stores , 2 traditional Thai massage shops . We also have the famous Local market “ Thai airways market “ within 3 mins by foot and also food center with literally 100+ stalls in Thai airways market . 3) Mr. Thai boxer was quite happy with the hotel , the staff and the surrounding area until he injured his rib although not serious but it stopped him from practicing Thai boxing . So he has no reason to stay here any longer and wanted a refund on a non refund package he bought . So what he did was to lie to the hotel staff and asked for their sympathy for a refund claiming that he had to cut short his trip in order to have an emergency operation on his rib in Canada . 3) You did not go back to Canada to have an operation but instead you took a flight from DMK airport to another destination in Thailand .4) Mr Thai boxer threatened to blackmail us with bad reviews ( which he did ) if we do not refund him . Of course this is recorded on the hotel ‘s CCTV . However we run an honest hotel business and cannot succumb to blackmailer for fake reviews in exchange for refund . 5)We provide guests with free shuttle bus to metro stations so thats another from you .

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst. Staff was rude and unwilling to compromise when our plans had to change due to a medical emergency and cost us many hundreds paying for time we didn'teven stay there even though their hotel was dead. Do not stay here and support this. This area of town is awful if you're visiting BKK.
Stayed 16 nights in Jul 2019
Response from V29 management on 19 Jul 2019
You were quite happy to stay in the area which you now claimed awful . You practice Thai boxing and the thai boxing arena is just around the corner hence the long stay around this neighbourhood .However you injured yourself which was not an emergency case but it meant you have to rest from boxing for a short while . You booked a non refund policy in order to get a cheap rate and because you cannot practice boxing so you wanted to go elsewhere up country with your friend . You concocted a lie telling the receptionist that you had to go back to Canada in order to get an operation to get your injury fixed and wanted to get a refund for the nights you did not stay .Our staff saw you and your friend planning and searching for a trip up country . You booked a flight which leaves from Don Muang airport ( you asked the hotel to book the taxi for you ). Your emergency medication trip to Canada was in fact just a hoax as there is no flight to Europe or America from Don muang airport . You confronted our staff and threatened to write a bad review if you do not get a refund ( all recorded on camera). We are to understand that if we refund you then we will get a good review ? Sorry we run an honest business and do not want to be tainted with your black mail in order to get a good review . You must understand that a non refund booking meant that it is non refundable because you are taking advantage from a deep discount due to low season and therefore need to plan well in advance. This area of town is pleasant, quiet and full of restaurants , bars and local markets as it is near to the Chatuchak weekend market . You painted a bad picture of not just the hotel staff but this part of town purely because you did not get a refund .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent service. The pool is really nice. The food is really good. I enjoyed my stay very much.
Stayed 3 nights in Jul 2019
Response from V20 management on 19 Jul 2019
Thanks and hope to see you again .

8/10 Good

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from V20 management on 7 Jul 2019
Thanks for staying with us .

10/10 Excellent

Louis, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from V20 management on 4 Jul 2019
Thanks ! Much appreciated . Hope to see you again .

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from V20 management on 3 Jul 2019
Thanks for staying with us and hope to welcome you again .

10/10 Excellent

Ateef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic stay, thank you so much to all the staff, especially Lin who was amazing.
Stayed 3 nights in Jun 2019
Response from V20 management on 1 Jul 2019
Thanks for staying with us .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just amazing. Really attentive and servicial. Always looking ways to be of service and making sure that every detail is to satisfaction. They level of detail was as you were family. That's how well they want to care of you.
Stayed 2 nights in May 2019
Response from V20 management on 26 May 2019
Thanks and hope to see you again .

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small hotel but surprisingly complete and clean. They have a fitness center, a pool, an aquarium, sauna, function room, restaurant, massage chairs and pool table. What i like most is their service, very friendly and personalized. The food is good especially the green curry. It has a little of everything. One plus is the free shuttle service to and from chatuchak. Very happy! Good value for money!
Stayed 2 nights in May 2019
Response from V20 management on 7 May 2019
Thanks ! Hope to see you again .

10/10 Excellent

Chris&Flora, Mudgee, au

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Nice and quite to sleep in a king sized bed with comfortable mattress and cool air conditioner. Odie took us on almost all our tours, speaks good English, good pricing, knowledgeable about all area's we went to visit and a very nice man in general. His sister hue is the manager and will arrange any tours and look after any needs you have with a smile. ( sorry if i spelt your names wrong ) Our 12 Night stay was made even more pleasurable due to these 2 nice people. All the Office Staff and Cooks were fantastic and always had a friendly hello with a smile.
Stayed 12 nights in Apr 2019
Response from V20 management on 6 May 2019
Thanks for staying with us . Hope to see you again .

8/10 Good

Saujanya

Liked: Staff & service, room comfort
Disliked: Cleanliness
Comfortable but not so clean
The room is nice, modern if a little rough in finish, but the bed was nice. The staff were very welcoming and helpful - the only drawback was the floor had not been cleaned particularly well so I found some long strands in the bathroom. Not ideal.
Stayed 1 night in Apr 2019
Response from V20 management on 24 Apr 2019
We will instruct the cleaner to do the cleaning mire thoroughly . The finishing is designed to be in trend with mother earth , it may not suit your style . Thanks for staying with us .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I was impressed with their safety measures. Clean and relaxing. We had the room on 4th floor was more than we expected
Stayed 1 night in Apr 2019
Response from V20 management on 17 Apr 2019
Thanks and certainly hope to welcome you again .

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V20 Amazing staying
The hotel was great beautiful decorative Aquarium staff very polite and helpful I will come back again
Stayed 7 nights in Apr 2019
Response from V20 management on 15 Apr 2019
Thanks . Hope to see you again .

10/10 Excellent

Yue Choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from V20 management on 10 Apr 2019
Thanks for staying with us .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I can say that all the staff here are nice. Even the owner was very accommodating. The although were very few was quite good.
Stayed 3 nights in Apr 2019
Response from V20 management on 9 Apr 2019
Thanks !!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all-around. I would go again
The service was wonderful. The staff was very friendly and helpful. The breakfast was surprisingly good. Normally, these hotels don’t have good food but this one made a great breakfast. I like that I can swim anytime day or night. The gym was simple, but enough. I would definitely come to this hotel again should I visit Bangkok again in the future.
Stayed 3 nights in Apr 2019
Response from V20 management on 9 Apr 2019
Thanks for staying with us . Hope to welcome you next time .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ladprao central and JJ market Free taxi service was excellent. Taking us to central and also seafood restaurant. Collecting us when we finished our meal.
Stayed 2 nights in Mar 2019
Response from V20 management on 3 Apr 2019
Thanks for staying with us .