From the website, the hotel looks amazing. That being said, it isn't what it may have once been. When we arrived, I did not find reception to be very helpful at all. They were not willing to work with me to make a few needed changes. In my room, a tissue had been stuffed into the peephole for the door. I guess it was broken and they did not see the need to repair it. The shower head in my bathroom had mold clearly growing on it and it made me fearful of even showering in the bathroom. The breakfast is very limited and is the same every day. I ws there with students for an academic competition at the King power Center. There were other schools staying there as well and the other chaperones were not keeping an eye on their students. There was a couple of rooms of boys at the end of the hallway and they were constantly in the hallway making noise and unsupervised. I would not choose to stay here again.