Outdoor pool
Check availability

Reviews of Shama Lakeview Asoke Bangkok

5 out of 5
Shama Lakeview Asoke Bangkok
No.41 Sukhumvit 16, Sukhumvit Road, Klongtoey, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 635 reviews" "
Rating 8 - Good. 197 out of 635 reviews" "
Rating 6 - Okay. 51 out of 635 reviews" "
Rating 4 - Poor. 21 out of 635 reviews" "
Rating 2 - Terrible. 21 out of 635 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has fantastic views over the park, which makes a nice change in Bangkok. Very convenient for shopping etc. Excellent swimming pool and gym. Door staff very helpful at booking taxis etc.
Stayed 25 nights in Mar 2024

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likw the location, pool and the gym
Stayed 4 nights in Mar 2024

8/10 Good

AVA, Kincumber

Travelled with partner
Liked: Cleanliness, staff & service
The room upgrade was the best experience we have had from the hotel. The night receptionist weren’t that friendly but the receptionist that checked us out was being professional and lovely. Love the shuttle bus service from the friendly gentleman, he could recognise the customers. Thank you
Stayed 6 nights in Mar 2024

8/10 Good

AVA, Kincumber

Travelled with partner
Liked: Cleanliness, amenities
We checked in at 10.30 pm after long day from travelling. Staff weren’t prepared, they didn’t check on our booking details that we booked through Expedia VIP eligible room upgrade and that didn’t get offered. They gave us room in building B, which is an old building. The room was damp and the aircon wasn’t cool. We had to ask them to give us a new room and I had to mention my Gold VIP upgrade and that’s when they checked my booking details. The reception managers weren’t that friendly but still resolved the issues that we had including Expedia Perks on drinks. We love the shuttle bus service, picking up and dropping off otherwise this wouldn’t be a good trip at all as it’s quite a distance to walk on a busy and narrow road to BTS. The house keeper is amazing.
Stayed 1 night in Mar 2024

4/10 Poor

Peter, Mission Viejo

Business traveller
Disliked: Property conditions & facilities
Vip upgrade was nice upon check in. Major flaw on this trip was TV was not working during my 4 days stay. Apparently the hotel switched the service provider for television channels. During my 6 nights stay, TV was on and off for the entire time. English cable channels (news, and sports) were not working at all. I had engineer come to my room to try to fix the issue, but the next morning the problem persisted. After 3 days of going back and forth, I just gave up, and decided not to watch TV altogether. Another issue was the washing machine. Door got stuck, and I couldn't take our the laundry. Engineer came in to forcefully open by taking out the front door... All taking about an hour to take out the door and left the parts to fix next day.... Front office staff were very nice and friendly as well as the concierge. Hotel itself is becoming old with dirty carpets, and stains on sofa. Area around the hotel is pretty average. 3 massage places to relax just in front of hotel, 24 hour food mart just as short walk from the hotel. Lawsons just downstairs, and coffee club. If they just could fix the cable TV reception, few other hardware such as the carpet and sofa, I would have rated the hotel much higher.
Stayed 1 night in Mar 2024
Response from Arty on 4 Mar 2024
Dear Mr. Peter,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your positive comments about room upgraded and the friendly service from our front office staff and concierge.We sincerely apologize for the inconvenience you experienced with the television and washing machine during your stay. We understand how important it is to have a seamless experience, and we regret that these issues impacted your stay. We have taken note of your concerns regarding the cable TV reception, and we assure you that we are working diligently to address and resolve this matter promptly.We also apologize for the condition of the hotel's carpets and sofas. Your feedback is valuable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We appreciate your patience and understanding as we work towards these enhancements.We would like to assure you that your comments have been shared with our team, and we are taking steps to prevent similar issues in the future. We hope that you will consider staying with us again, allowing us the opportunity to provide you with a much-improved experience.Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

8/10 Good

Roger, Sonoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed many times great hotel. However more expensive than in the past and more than hotels nearby
Stayed 3 nights in Feb 2024
Response from Arty on 1 Mar 2024
Dear Value Guest,Thank you for your review and we look forward to welcoming your back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washing machines in every room
Stayed 15 nights in Feb 2024
Response from Arty on 1 Mar 2024
Dear Value Guest,Thank you for your review and we look forward to welcoming your back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 27 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with everything I needed.
Stayed 3 nights in Feb 2024
Response from Arty on 19 Feb 2024
Dear Daniel,Thank you for choosing our hotel and taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you enjoyed the stay.Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washing machine inside rooms!
Stayed 2 nights in Jan 2024
Response from Arty on 4 Mar 2024
Dear Michael,Thank you for review and we look forward to welcome you back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Arty on 1 Feb 2024
Dear jeremy,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Arty on 1 Feb 2024
Dear Oliver,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

6/10 Okay

Hoang, Union City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is very nice and close to shopping and restaurants. The front desk staff was not friendly. The food selections at the buffet (breakfast) was very limited. The food was not worth the money that we prepaid for. I do not recommend eating breakfast there.
Stayed 4 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear hoang,Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance the overall guest experience.Best regards,Thippayarat KeawkrasaeDirector Operations

10/10 Excellent

Dwayne

Stayed 2 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear Dwayne,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick stay in Bangkok. There are walkable places to eat. About 15 mins taxi to the main area for food.
Stayed 2 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear Joanne,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

8/10 Good

Johannes

Liked: Room comfort
Solid choice close to Benjakitti park
The hotel is a bit dated but offers a lot of space. My room had a washing machine with dryer function, full kitchen, and a seating area. It is close to Benjakitti park and has many small shops and restaurants nearby. The breakfast was very good. Good deal for the money. The only downside was that there was heavy noise from a garage remodel. My first room should have never been assigned. The walls were shaking from the drilling. I asked to be moved. It took an hour, and room was quiet.
Stayed 2 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear Johannes,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your valuable insights as they help us enhance our services and improve the overall guest experience.Look forward to welcoming you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Peter, Mission Viejo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location. Provides shuttle service to Ashok BTS station on a need basis. From there one can take BTS or MRT to everywhere in the city. Has local eateries around the hotel as well as 24 hour Foodland for groceries as well as coffee shop for quick food. Also have 3 massage parlors just in front of the hotel. Hotel has great gym, sauna, and decent swimming pool to relax. From my experience, this hotel has everything you would want from a Bankgok hotel; great location, great staff, and clean rooms. For Expedia VIP members, they also recognize your status by giving you an upgrade room upon check in. I am a picky traveler, and I would return back to Shama Lakerview.
Stayed 5 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear Peter,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

SANG HYUB

Stayed 4 nights in Dec 2023
Response from Arty on 1 Feb 2024
Dear SANG HYUB,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

margaret

Stayed 1 night in Dec 2023
Response from Arty on 1 Feb 2024
Dear margaret,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, gym and location
Stayed 5 nights in Nov 2023
Response from Arty on 1 Feb 2024
Dear Stephen,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 4 nights here, staff are wonderful, the facilities are great, and it’s close to the Sky Train. Our room had a kitchen, laundry and separate lounge area. Awesome views from the 29th floor! Hotel has a gym, pool, restaurant, 7-11 and Coffee Club downstairs. The concierge team do a good job of looking after you too. Highly recommend this hotel for a comfortable stay in Bangkok.
Response from Arty on 1 Feb 2024
dEAR jACKIE,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always. Aum front desk and team was perfort everyday for month I was there. Well done shamma
Stayed 1 night in Dec 2023
Response from Arty on 1 Feb 2024
Dear MICHAEL,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

michael

Stayed 10 nights in Nov 2023
Response from Arty on 1 Feb 2024
Dear michael,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

8/10 Good

Donghee

Stayed 1 night in Nov 2023
Response from Arty on 1 Feb 2024
Dear Donghee,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations

10/10 Excellent

Roger, Sonoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly helpful staff. I’ve stayed many times and I recommend it highly
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

2/10 Terrible

Saed

Stayed 4 nights in Nov 2023
Response from Arty on 19 Feb 2024
Dear Saed,Thank you for choosing our hotel and taking the time to share your experience with us. Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

10/10 Excellent

Ly kao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, washing machine in room. And Japanese theme festival that i missed!
Stayed 5 nights in Nov 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in the heart of Bangkok
Great quiet location, just minutes away from Sukhumvit. Very friendly staff and excellent value for the money. Modern, nice and spacious room with a huge balcony overlooking the lake, park and city.
Stayed 7 nights in Nov 2023
Response from Arty on 24 Nov 2023
Dear Martin,Thank you for staying with us and for the nice review of our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

michael

Stayed 10 nights in Oct 2023
Response from Arty on 24 Nov 2023
Dear michael,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

Zakir

Stayed 7 nights in Nov 2023
Response from Arty on 24 Nov 2023
Dear Zakir,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller
Was good for area great staff all over hotel
Stayed 11 nights in Oct 2023
Response from Arty on 24 Nov 2023
Dear michael,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

Surachai, Bangkok

Liked: Cleanliness, staff & service
Location was great
Stayed 1 night in Nov 2023
Response from Arty on 24 Nov 2023
Dear Suurachai,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

Lars

Stayed 4 nights in Nov 2023
Response from Arty on 24 Nov 2023
Dear Lars,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

sheldon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the apartment
Great location excellent staff would definitely recomend.
Stayed 3 nights in Nov 2023
Response from Arty on 7 Nov 2023
Dear Value Guest,Thank you very much for your staying with us and taking the time to share your kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

10/10 Excellent

jonathan

Stayed 4 nights in Oct 2023
Response from Arty on 7 Nov 2023
Dear Value Guest,Thank you very much for your staying with us and provided us great rating. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

10/10 Excellent

BADER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just perfect from the minute we landed until we left
Stayed 13 nights in Oct 2023
Response from Arty on 7 Nov 2023
Dear Value Guest,Thank you very much for your staying with us and taking the time to share your kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

4/10 Poor

Teng Wei

Stayed 2 nights in Sep 2023
Response from Arty on 24 Oct 2023
Dear Value Guests,Thank you for your staying with us and the rating provided. We look forward to welcoming you back again soon.Best regards,Thippayarat (Arty) Keawkrasae Director Operations

10/10 Excellent

Sun Ho

Travelled with group
Liked: Amenities
Great location and very convenient shuttle service that runs up and down the street to drop you off/pick you up. Makes getting around the local area so much easier.
Stayed 5 nights in Sep 2023
Response from Parichat on 25 Sept 2023
Dear Sun Ho,Thank you very much for choosing to stay with us and taking the time to share your nice experience following your stay. We do hope to have the great pleasure of welcoming you back in the future. With kind regards,Parichat RungtanawongManager, Front Office

6/10 Okay

Yasunori

Business traveller
Liked: Cleanliness
Stayed 5 nights in Sep 2023
Response from Parichat on 25 Sept 2023
Dear Yasunori,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!With kind regards,Parichat RungtanawongManager, Front Office

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Parichat on 25 Sept 2023
Dear Shintaro-san,Thank you very much for choosing to stay with us and taking the time to share your experience following your stay. We do hope to have the great pleasure of welcoming you back in the future. With kind regards,Parichat RungtanawongMaanger, Front Office

10/10 Excellent

Vrabcho

Stayed 1 night in Sep 2023
Response from Parichat on 13 Sept 2023
Dear Vrabcho,Thank you very much for choosing to stay with us and taking the time to share your nice experience following your stay. We do hope to have the great pleasure of welcoming you back in the future. With kind regards,Parichat RungtanawongManager, Front Office

10/10 Excellent

Seoung hyn

Stayed 3 nights in Aug 2023
Response from Arty on 7 Nov 2023
Dear Value Guest,Thank you very much for your staying with us and give us good rating. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations

4/10 Poor

Gizela, Hackensack

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood is terrible l, the hotel is outdated and dirty. Does not deserve to have any stars.
Stayed 1 night in Sep 2023
Response from Parichat on 13 Sept 2023
Dear Gizela,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!With kind regards,Parichat RungtanawongManager, Front Office

4/10 Poor

Justin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property looks good on pictures, but it’s pretty run down in reality. There’s no air conditioning in the hallway. When it’s raining outside, the room gets extremely humid - making all my clothes wet.
Stayed 3 nights in Sep 2023
Response from Parichat on 5 Sept 2023
Dear Justin,Thank you for taking the time to tell us about your experience at the Shama Lakeview Asoke. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.With kind regards,Parichat RungtanawongManager, Front Office

10/10 Excellent

Kassahun

Travelled with group
the hospitality is perfect
Stayed 2 nights in Aug 2023
Response from Parichat on 1 Sept 2023
Dear Kassahun,Thank you very much for choosing to stay with us and taking the time to share your nice experience following your stay. We do hope to have the great pleasure of welcoming you back in the future. With kind regards,Parichat RungtanawongManager, Front Office

6/10 Okay

Darrel

Stayed 1 night in Aug 2023
Response from Parichat on 15 Aug 2023
Dear Darrel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Parichat RungtanawongManager, Front Office

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, spacious, amazing location
Stayed 4 nights in Aug 2023
Response from Parichat on 10 Aug 2023
Dear MARIA,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Parichat RungtanawongManager, Front Office