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Reviews of Retro 39 Hotel

3 out of 5
Retro 39 Hotel
1/10 Sukhumvit 39, Bangkok, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 248 reviews" "
Rating 8 - Good. 131 out of 248 reviews" "
Rating 6 - Okay. 44 out of 248 reviews" "
Rating 4 - Poor. 20 out of 248 reviews" "
Rating 2 - Terrible. 4 out of 248 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Value for money and for me the location was ideal.
Stayed 1 night in Mar 2021

10/10 Excellent

kaz

Liked: Cleanliness, property conditions & facilities
near to prompon station just 3min walk and lowso n store just next door to the reception.
Stayed 1 night in Oct 2019
Response from Newin S. on 10 Oct 2019
Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

4/10 Poor

Vimala, Singapore

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was very convenient to reach every place but the room we took has no aircon and even after complaining there is nothing done instead the receptionist said the maintenance will be coming on Monday whereby my checkout on Monday . So I had to sleep in that hot and stuffy room for 3 days 2 nights stay. The staff was inconsiderate to change our room as well
Stayed 2 nights in Jun 2019
Response from Newin S. on 18 Jun 2019
Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant experience. We would like to inform you that every room in the hotel has an aircon, but due to extremely hot weathers in Bangkok the aircon often faces issues. Unluckily this happened on the weekend, which is a standard global holiday so there was no maintenance team available, we truly apologize for the inconvenience caused and we look forward to welcoming you again. Yours Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to bts
Stayed 4 nights in Dec 2018
Response from Newin S. on 31 Dec 2018
Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

8/10 Good

Andy, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good location. But, room has no window.
Stayed 1 night in Nov 2018
Response from Newin S. on 10 Nov 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Newin S. on 6 Nov 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

10/10 Excellent

Esther, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Near BTS station. Good cleanliness & friendly staff.
Stayed 4 nights in Oct 2018
Response from Newin S. on 15 Oct 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location and staffs service. Small tiny, windowless room. Very thin wall... woke up twice in the night due to next room couple making out.
Stayed 1 night in Aug 2018
Response from Newin S. on 10 Aug 2018
Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. However, we would like to apologize for the neighboring room's noise that disturbed you but it is completely out of our control. We hope you understand us. We are looking forward to welcoming you again. Yours Sincerely,

10/10 Excellent

ken, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Prom Phong BTS, EmQuartier
Everytime I will stay here. Near to bts, great shopping malls with food court. End of the day, can go MIE Massage for a good Thai massage
Stayed 3 nights in Jun 2018
Response from Newin S. on 4 Jul 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Experience
Very good experience.
Stayed 4 nights in Mar 2018
Response from Newin S. on 15 May 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely, Newin S.

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
My stay in retro 39 hotel was so good ... the room was very good ... the clean very good ... the stuff was so friendly ... thanks retro 39
Stayed 7 nights in Jan 2018
Response from Newin S. on 15 May 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely, Newin S.

8/10 Good

Sri Intanti

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in Suite twin room
I stayed 3 nights in room no 603 in suite twin room plus an extra bed.Overall the room is quite spacious.The problem was only the beds. My single bed was too hard and it needs to be replaced as it was giving noise when i moved.extra bed for my teenager daughter was not so comfortable.room is equipped with fridge,safe deposit box,a big umbrella, slippers, telephone(we stayed our first night in Adagio hotel, a few steps away from retro 39 and it didnt have a phone in the room, also they charged additional 3 percents if we are using credit cards for payment), no proper places for wardrobe, was a nightmare.so we think this hotel retro 39 is much more comfortable hotel than that one, in the same area.access to bts phrom phong is 3 mins away.family mart and 7 eleven are just a 2 mins walk.some open air food stalls are around, but we didnt eat there as my daughter got diarrhea due to food poisoning in chiangmai a few days before bangkok trip.receptionist and bell boy were quite friendly, one doesnt speak english but very friendly middle aged man.No breakfast included in our package, but we have no issue. our room has balcony, so i can wash some and it will dry in just a few hours afterwards.
Stayed 1 night in Jan 2018
Response from Newin S. on 15 May 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely, Newin S.

10/10 Excellent

Ng Ban Ban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip.
Extremely pleasant & enjoyable. Staff is very polite & friendly. Highly recommended.
Stayed 6 nights in Nov 2017
Response from Newin S. on 15 May 2018
Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely, Newin S.

4/10 Poor

Lee, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Fantastic location. Need to improve on hygiene.
Likely to have bed bugs in the room I stayed. Bitten on my thigh the first and second night. After I changed to the other twin bed and wore a fresh bath robe, bitten on the neck and arms.
Stayed 2 nights in Nov 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel... Food joints were nearby, BTS is close by...
Stayed 2 nights in Sep 2017

4/10 Poor

Joe, New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nights Experience at Retro 39 Hotel , Bangkok
After 8 hours long flight from Doha to Bangkok. Arrived to hotel around 10:20 a.m local time and unable to check in. The desk manager demand to ask 700.00 bath for earily check in. Otherwise, advice to check in 12:00 am. The room was very small and it was ok for couple days. However sewer water smell coming from the bathroom. Especially when temporature rise up nearly 100 degree in city of Bangkok the smell gotten worse. Most often noticed during my stay the front desk manager was friendly, cheerful nor helpful. Not even try to communicate with customer or a pleasant manner. It appear that manager was either shy or try not to make eyes contact with customers.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Near BTS Station
Close to the BTS station.(Phrom Phong). Many eatery around. Walling distance to Emporium shopping mall. Nice clean rooms. Wifi good. Friendly staff especially the female front office assistant. Would definitely stay here again.
Stayed 2 nights in Jul 2017

10/10 Excellent

Dan, Americs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget hotel
it was great value and a great stay. The location was great by the bts.
Stayed 3 nights in Jun 2017

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean n cheap hotel near BTS
Location is very easy to anything to do . But wall is very thin can hear clearly everything .... N staffs so so . No smail especially female reception . But cheap n clean ;)

10/10 Excellent

Shane, Africa, Indonesia & Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Retro 39 is a fantastic boutique hotel with clean and modern rooms, friendly and extremely helpful staff. One of the highlights to this hotel is walking distance to shopping malls, local eateries and the MRT system. Even though the hotel is located close to these amenities, very quiet in the rooms. This is now the second time I have stayed at Retro 39 and will continue to do so.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for location
The hotel is literally 3 minutes walking from Phrom Phong BTS station and 5 minutes from EmQuartier Mall, which has a lot of restaurants and shopping (and isn't as crowded as Siam area). You can't beat the location. I had the smoking room which had a balcony. Room was cozy but clean. My only (small) complaint is that the water in my room didn't get that hot. You'll need to give them a 1,000 baht deposit in cash when you arrive. Friendly service.

6/10 Okay

su mon

Liked: Cleanliness
Great Location. Safe and clean.
Great Location. Safe and clean. I'll come back here.

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good for the price

8/10 Good

Chungfung

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Lenny

Disliked: Cleanliness, staff & service
Slightly less than expected
This is a tight hotel in a great location. the bed isn't comfortable. Neither are the pillows. bed is two twins pushed together. plus not the 24hour front desk system. noisy, smell coming from the store next to the first floor, different room than i booked. and front desk service is nothing. i mean really nothing. only thing is in front of phrom phong station.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel walking distance to BTS.
Facilities of hotel is very new. Food easy to be find and 7/11 is just around the corner very convenient.

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, and wonderful location
The upkeep and design of the room are on par with branded hotels. Do not be fooled by the modest lobby area. It is also located just next to the mall and BTS, not to mention the 2 convenient store just around the corner. There is also a park nearby for those who would like to see a bit of greenery or go for a morning jog in the city.

10/10 Excellent

CHING PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nearby Phrom Phong BTS station and convenience for travelling around the city. Room is clean. No window room for our stay.

8/10 Good

George, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel / poor customer service
Hotel would not allow early check in even though room was available.

8/10 Good

Claire, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed for four nights at this hotel. The room was clean, well furnished and attractively decorated. It's within five minutes walking distance from the closest BTS station, as well as two convenience stores. The hotel did require a 1000 baht deposit at check-in, which they returned at check-out if there were no problems. The only issue I had with the room was the lack of a deadbolt lock on the door. Additionally, when I stayed at the hotel (August 2016), there was construction on a building happening across the road, which made it a little noisy.

8/10 Good

Kelvin, SG

Liked: Staff & service, property conditions & facilities
Convenient located
Convenient located hotel Except some insect and hard bed.

6/10 Okay

Eden, Bondi Beach Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel near train and main road
Nice clean hotel in great location to sky train and shukumvit road. Nice clean well kept room. Air con. Internet wasnt the best but could sometimes get it to connect. who cares. I wanted to see Bangkok. Friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean and close to BTS
Room clean and comfortable , very close to BTS Prompong, easy to travel and also close to shopping center.

8/10 Good

Deb , Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transportation BTS line
Good location, very close to the BTS rail line station. Good restaurant in lower level serves great coffee and breakfasts. Clean newer hotel. Helpful staff. Spoke good English. Just wished the bed was not so hard and I would have slept better before our long day of travel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great Hotel

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Modern rooms, very close to BTS
Check in took a fair time, but once in the room a good stay. Very clean and modern design. Building 2 big condo blocks right opposite my room, didnt bother me too much but might frustrate others. Very close to Phrom Phong BTS station, just a couple of minutes away. Will definitely stay again.

10/10 Excellent

Swiss, Lucerne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value in city center
good strategic location right at (1-2min.) BTS station Phrom Pong. You can even walk to Sukhumvit MRT station in fifteen minutes. Two big malls two min. away, nice Thai food 10 meters down the street. Try to get a room facing the back street (where the reception of the hotel is, the other side faces a construction site). I paid 26 USD plus fees and provisions, that's good value for a clean and quite new room in a location like this.

10/10 Excellent

Supote, Koh Samui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel & Good Location
Very quiet room and good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay at Retro 39 Hotel
Retro 39 Hotel is a very good hotel, very clean and very close to BTS station (light rail system). The staffs are very nice as well. We will definitely go back to this hotel. Very much recommended!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Near to BTS station
Room was clean and tidy. Design is modern and detailed. Hotel is near the major road and expect some loud noise sometimes

6/10 Okay

Marcelo

Liked: Cleanliness
Solid option
Great location for shopping and using the mrt as it's beside the Emporium mall. 711/food mart right beside, atm, cheap food, nice restaurants inc Japanese/Chinese. A little noisy but hey its bkk where isn't in this city

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good service. Close to skytrain and many restaurants in the area. Benjasiri park just five minute walk away if you need to escape the bustle.

6/10 Okay

Marcelo, Australia

Liked: Cleanliness
Decent hotel
Room is in good condition. A little small but its modern and fairly priced. This hotel is good for location. Right beside the mall and a few Japanese restaurants here too.

8/10 Good

J.K., Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near the BTS station walk around 2 minute
have a lot of restaurant around hotel, staff so friendly

8/10 Good

Tony, Rochdale, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location at great price
With it being only a couple of minutes from the BTS station Phrom prong its in a great location for the price of the rooms. The rooms themself were very nice and well presented and of a decent size. Nothing to complain about really as I got very good value for money on Expedia for the room I stayed in.

4/10 Poor

Han Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
Room is dirty and old. TV channels mostly not working. Wifi reception is bad. Receptionist attitude was also bad.

8/10 Good

ka hei, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
good location and friendly staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great little hotel in a good location, and very competitively priced. Rooms are clean, with new-ish furnishings.