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Reviews of Nantra Sukhumvit 39 Hotel

2.5 out of 5
Nantra Sukhumvit 39 Hotel
1/46-49 Sukhumvit 39 (Prompong), North Klongton, Wattana, Sukhumvit, Bangkok, Bangkok

Reviews

6.0
Rating 10 - Excellent. 25 out of 471 reviews" "
Rating 8 - Good. 120 out of 471 reviews" "
Rating 6 - Okay. 176 out of 471 reviews" "
Rating 4 - Poor. 89 out of 471 reviews" "
Rating 2 - Terrible. 61 out of 471 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tak Ming

Not lift to second floor
Stayed 1 night in Oct 2023
Response from Nantra Sukhumvit 39 on 9 Oct 2023
Dear Tak Ming,Thank you very much for staying with us and giving us a review. We would like to apologise for your overall unpleasant stay at our hotel.We are so sorry that our elevator does not stop on the second floor. We usually assign rooms on the 2nd floor to travellers with small bags. Thank you very much for your feedbacks.We will continue to improve our facilities and services. We hope to see you again in the future.Best regards,Nantra Sukhumvit 39

8/10 Good

Maitree

Liked: Cleanliness, staff & service
The dirty smell of cleaning materials collected in front of my room is disturbing. They should be placed somewhere else.
Response from ์Nantra Sukhumvit 39 on 26 Dec 2022
Dear MaitreeThank you very much for staying with us and taking time to give us the rating and comments. We sincerely apologize for the bad experience you have had at our hotel, and assure you that this does not reflect the usual standards of our property and our service. We will do our best to improve in the aspects mentioned; thank you for your feedback. We hope that you will come to see us again on your next trip to Bangkok.Best regards,Nantra Sukhumvit 39

4/10 Poor

Stephen Ching Yat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaning done during my 4 days. Ants crawling everywhere into my luggage going after my toothpaste. Ant nest must be burrow somewhere close with a anthill of them going after anything they can eat. Complain twice to reception and they only gave me a pesticide spray to deal with the issue. I stayed better places in 3rd world countries like Congo.
Stayed 4 nights in May 2022
Response from Nantra Sukhumvit 39 on 17 May 2022
Dear Stephen Ching Yat Thank you very much for staying with us and taking time to give us the rating and comments. We sincerely apologize for the bad experience you have had at our hotel, and assure you that this does not reflect the usual standards of our service. We will do our best to improve in the aspects mentioned; thank you for your feedback. We hope that you will come back again. Best regards, Nantra Sukhumvit 39

2/10 Terrible

sudhakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book
Breakfast is worst and room pictures in online and direct room are completely different.
Stayed 2 nights in Jan 2020

2/10 Terrible

Sayan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Thomas

Disliked: Property conditions & facilities, room comfort
Cheap and bad!
Low budget does not have to be like this. Peeling wallpaper, lightbulbs not working, shower head hanging. Paltry breakfast.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location, comfortable bed and pillows. Although, the room very old and has mark on the walls and the side table.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room condition
Room smells moldy and ants are crawling on the shelf.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff and great location for BTS and local and Japanese food.
Stayed 16 nights in Aug 2019

2/10 Terrible

LEE

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was so dirty. When I booked the room inside the internet the picture was perfect. After checking in there was no window and the room given was dirty, untidy, air-condition malfunction. Overall experiencing a bad moment. Later change another room. Also very dirty. No remote control. Lousy hotel.
Stayed 1 night in Aug 2019

6/10 Okay

AlJr

Business traveller
I like the breakfast. The frontdesk people is helpful. I requested fix to shower holder that was broken before I get in and they fix it immediately. Super fast response.
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The condition in the room is quite old and lack of maintenance.. Lift not serving level 2..
Stayed 4 nights in May 2019

6/10 Okay

JJF, Bangkok

Liked: Staff & service
Disliked: Cleanliness
Based on price what you get is OK, but my room and bathroom was mold (a lot) everywhere! All the staff was nice. I have a 2 hr late check out but was not posible they said and I only get one. Good location.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, Vile, Disgusting!
Rooms were absolutely filthy and disgusting I would most defiantly will NOT be returning and would 100% NOT recommend! Absolutely vile! No need for that type of Condition for a room! Scummy!!
Stayed 4 nights in Feb 2019

6/10 Okay

Mohammad Reza

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018

10/10 Excellent

Ng Ban Ban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Great Pleasent Stay @ this hotel.
Stayed 1 night in Oct 2018

6/10 Okay

William, Kuala Lumpur, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Night staff are stil ok, morning staff are terrbile. No greetings, not even a smile on the face. Asking questions also not so willing to help or answer, we wish to be a regular guest, not a one-time-stay guest. Honestly, if not because of the location near to BTS, I wouldn't have considered this hotel. Breakfast options are seriously lacking, if the complimentary breakfast is not sincerely offered, might as well no need mention free breakfast, honestly I tried the 1st day, never bother to stay for breakfast for the rest of my stay days.
Stayed 4 nights in Oct 2018

4/10 Poor

Richard, Germany

Disliked: Cleanliness, property conditions & facilities, room comfort
The room wasn't clean. Towels wasn't neither. Bed was clean. Airconditioning wasn't able to cool down. My room at the first floor was noisy all the night trough due to be closed to the lobbys back room and kitchen and entrance. The bathroom was contaminated with some fungitive joints and corners which is not a problem for me but taking a shower was quite difficult due to low level ceiling. I had to tighten the screws on the toiletts bowl cover before use. Furniture used. TV program poor. Friendly staff ok... Breakfast poor. No eggs, no cheese, no ham no bacon etc...Quenn size bed as ordered? I would rename it Beggars size. I payed in advance 3 nights but checked out after the first night.
Stayed 3 nights in Oct 2018

10/10 Excellent

YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Puspendu, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Ever Hotel
Dirtiest room with full of unpredictable staff, absolutely not recommended
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean Very small room Very bad bathroom Please close it Really it was a very bad experinece
Stayed 2 nights in Sep 2018

6/10 Okay

Passiri

Disliked: Cleanliness
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Great stay!
Great location! Bts station is just 2min walk from the hotel. There’s a budet friendly thai resto located near this hotel. They also allow you to leave your luggages if you arrive too early for the 2pm check in time. We enjoyed our stay here! Thanks.
Stayed 1 night in Jun 2018

4/10 Poor

MisterFrog, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lousy place
Appears to be a hostel, not a hotel. Checked in Aircon could not cool room, internet couldn't connect and stay connected for 5 min. Checked out after 90 minutes. Inexpensive but minimal amenities.
Stayed 2 nights in Jun 2018

8/10 Good

Wong

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
my stay
The room is dirty and don't have any windows. There are ants. But lobby is good and breakfast is amazing. Air conditioner is very old and weak and has something wrong.

6/10 Okay

tee, malaysia

Disliked: Property conditions & facilities, room comfort
Quality degraded
Shower gel and shampoo are in plastic bottle, no door for bathroom which is replaced by water resistant curtain. Air conditioner is not cold which have adjusted to 18degree.
Stayed 1 night in Mar 2018

6/10 Okay

Thanakorn

Stayed 2 nights in Mar 2018

4/10 Poor

Ng, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived late and was told rooms are fully booked. Was transferred to another hotel chain. Air-conditional water is leaking. Room has ants. Nonetheless, the location is good 5 mins walk to BTS.
Stayed 2 nights in Mar 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel but good
Good location good for budget no complaints

8/10 Good

john, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Room is clean. Everything works. No elevator to second floor. Ladies at the reception can wear smiles to make the place better. Lady who stays overnight and helps prepare food can also smile. Perfect place close to spa, massage places. Terminal 21 is one stop away on train.
Stayed 2 nights in Dec 2017

10/10 Excellent

Emmanuellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asian happy place
One of my best stay.. room is good.. people are very friendly.. very close to restaurants and shopping area.. very much recommended
Stayed 9 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Although I am not a picky person when it comes to hotel stay. I would like it to be clean.This hotel however is not clean at all. The bedsheets has some blood stains and I had to use a towel to cover it to sleep as the staff mentioned that they could not change the bedsheets due to the housekeeping is not around. The room furnishing is also in a very bad state. Floorings was not laminated properly and edges are poking out. Would not recommend to remove your shoes while walking around the room. Small coackroaches could be seen and during the day, constructions work was about and around you. Would recommend guest to leave the room before 9am to avoid the noise and dust.
Stayed 1 night in Nov 2017

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location on Sukumvit area
Stayed 1 night in Nov 2017

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
Do not stay here
Vacation. Do not stay this place if you want to sleep at night. The motor cycles race in main Street and the noise is unbearable. Shower is antique. No English channels and no free breakfast.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to BTS, comfortable and clean. Friendly staff. Only WiFi didnt work great but its not a big deal. Will be back!
Stayed 2 nights in Oct 2017

10/10 Excellent

ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

4/10 Poor

Randy, PH

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are tiny
The rooms are tiny and in a below average part of town. Pay for what you get, and I wouldn't pay for this again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not clean. have some problem with keycard and key.

4/10 Poor

Julian

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Picture on website is deceiving.
Ants on walls. Bath towel missing on day 2 and yellowish. Bath mat is grey because too dirty. Bed sheets have holes and dirty. Service terrible and slow. No amenities except two pieces of small soap and shower caps. Soap and shampoo provided in used water bottles.

2/10 Terrible

Niven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the website photos. No towel, soap, or aircon remote provided. Quite possibly the worst value for money hotel I have stayed in. And that's coming from 'a traveller! '

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap room with a whole lotta regrets
The hotel is in a very convenient location with eateries and convenience stores near by. But it seems to be a very old hotel with the rooms not well maintained. The room floors and furniture were dirty with hair and water stains. The ceiling also had water stains and cob webs also. The worst was the security safe, which was movable, meaning that anyone could just walk out the hotel with it! After the first night, I booked another place further away but I still used the room because of the convenient location. The only consolation was that I got a very low rate for the room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not A good place to stat
Not the room we booked online. I was given super single bed instead of Quenn bed. The heater is spoiled. Not much option for breakfast.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Good
Complete disappointment, rooms dirty and under construction.