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Reviews of Nantra de Comfort

2.5 out of 5
Nantra de Comfort
125/4-7 Soi Sukhumvit 55 (Thonglor), North Klongton, Wattana, Bangkok

Reviews

6.4
Rating 10 - Excellent. 38 out of 311 reviews" "
Rating 8 - Good. 83 out of 311 reviews" "
Rating 6 - Okay. 96 out of 311 reviews" "
Rating 4 - Poor. 65 out of 311 reviews" "
Rating 2 - Terrible. 29 out of 311 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Smells like piss. It’s ok if your on a budget. Just don’t take a fussy girl there
Stayed 3 nights in Sep 2019

6/10 Okay

Gregory

Disliked: Property conditions & facilities
Comfort on Thonglor
Nantra de Comfort is a small hotel, located on a quiet side street, in the Thonglor area off Sukhumvit, ~15 minutes walk from the BTS. Service at the hotel is barebones, but your linens, towels and daily water ration will be refreshed at your request. The staff are detached but friendly if you need anything. A simple breakfast of cereal and toast are available in the morning. There is a terrific little coffee shop called 'What the Cup located right across the alley, which serves one of the finest cappuccinos in Bangkok.
Stayed 4 nights in Aug 2019

6/10 Okay

Gregory

Disliked: Staff & service, property conditions & facilities
Nantra de Comfort
The Nantra de Comfort is a minimum service hotel. The staff are friendly but detached, for example you are entitled to 2 bottles of water/day but you will have to seek them out as well as fresh towels. The hotel is located in a quiet side street off of Thonglor ~ 12 minutes walk from the BTS.
Stayed 4 nights in Jul 2019

2/10 Terrible

Haeun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible..
Won't have to go again... terrible...
Stayed 2 nights in Aug 2018

6/10 Okay

WONG

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2018

6/10 Okay

Hans

Disliked: Staff & service, property conditions & facilities
Not so happy
The standard has since my last stay decreased
Stayed 1 night in Nov 2017

4/10 Poor

Mimi, Bangkok Thailand and Calgary Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel in nice area
I am totally fine with small room and old building as it is not an expensive hotel. But I didnt expect cockcroach or mold in washroom. I will never live in this hotel again.
Stayed 2 nights in Sep 2017

6/10 Okay

Jeff, Dubai

Liked: Cleanliness
Bangkok Stay
Clean and very quiet hotel. Really convenient for food and fun and grocery if needed. Great location. Easy to get to from airport. Rooms are not the most luxurious but if you're on a budget and don't want to stay in a hostel this is the place. Budget but good.
Stayed 4 nights in Sep 2017

4/10 Poor

dmitrij

Disliked: Cleanliness
cheap, but thats all
very loud room
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and nasty
This hotel is cheap but it should be cheaper. It is situated down a dingy alley and is hard to find, my taxi driver drove past it 4 times before I spotted the sign in the alley. The alley itself has litter in it so your first impressions are not good, and this is not misleading. The staff at this hotel do not know what customer service is. They know how to take your money when you check in and how to take more money when you check out. Then they immediately lose interest. They don't speak English and they don't smile. I tried to engage the staff a few times by saying hello (Sawade khap) as I went past the front desk, but at best all I got was a puzzled look. Most times they don't even look up, as if they want to pretend you are not there. The cleaning woman was miserable and a bit aggressive. She just scowls and mutters "Room!" and then gives the room a cursory wipe - but only if you remember to put the "Please clean my room" sign on the door. If you forget to do that, no cleaning for you! There are no balcony's for the rooms. There is a space where a balcony could be, but instead that space is taken up by a neon sign and an a/c compressor. You have a view of this sign and the compressor from your window. That area was filthy for my room - see the picture - with trash and dirt over it. The hotel generally is rundown and depressing, I have only ever stayed at one worse hotel and that was in Paris. The staff at this hotel should take a holiday in Bali to see how to run a hotel.
Alley leading to hotel

2/10 Terrible

naseer , australia

Disliked: Staff & service
they ask me pay the rent two times
staff are useless they do not know what they are doing they ask to pay for the room both at check in and check out times which makes the guest upset.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient, i travel alone so this hotel was perfect

4/10 Poor

James C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
moldy
I booked this room because of $14 price and it was too much for condition of room. I have stayed in places in Cambodia for $10 to $15 that were much nicer than this place. This was built in 2009 and they have done no upkeep and the ceiling and walls in bathroom were covered in mold so whole room smelled bad, had to leave windows open all day just so I could sleep. Just behind this hotel is small alley and when the people who work in the businesses get off work at 1am they make all kinds of noise for about an hour each night before they go home

4/10 Poor

ioannis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, pay less get less
This hotel does NOT accept credit cards. Booked a standard room with a queen bed. Room was not available and was upgraded to a "better room" in the main building. Room had 2 single beds, the cover in one was torn in a couple places. Room and the hotel are old, dated and not very clean. Dirt marks on the wall, and were mosquitos had bee squashed. Shower area had a broken towel rack. Towels of low quality. Tv useless, full of static. Staff did nothing when told. Place is in an alley far from Sukhumvit road, very long walk to BTS station. Many restaurants around- mostly Japanese. Was in a room in the back and could hear noise from the alley behind far into the night. There is a computer available if you need one. Had to ask for clean towels and water. There is Not a safe in the room or one available in the hotel.

4/10 Poor

ann

Disliked: Cleanliness, property conditions & facilities, room comfort
isolated home stay
no wifii provide at all, in room there are insects like mosquito, you can find the millipede and centipede on your bed

4/10 Poor

Seri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
convenient position for my needs
Female staff excellent and friendly,male staff not helpful and fairly arrogant Property needs total renovation

2/10 Terrible

EG, Queens New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID THIS ONE
This hotel, try to get customers by displaying a false advertising. In photos the place looks adequate and clean, but the reality is quite different. Travelocity should be more cautious before promoting this kind of hotels on its website, cockroaches showed up from the beginning , it is disgusting to deal with this kind of problem. The first night after a long flight from New York, all I needed was a deep sleep, but during the early morning my dream was abruptly interrupted when a filthy cockroach walked on my face. This is one of the most disgusting experience anyone can have in your life, this was not a shelter, it was the hotel that I got through Travelocity. Later when I placed the complaint, staff only said that the cleaning ladies will spray insecticide in the room, what I realized was this is a problem in the hotel and they have been unable to resolve it or they don't care. Also they told me that there is no refund on my booking and the rest of the hotel is full booked....

8/10 Good

Darren

Liked: Cleanliness, room comfort
Affordable Option in Thonglor
Gets the job done if you're looking for affordable accommodation in Thonglor. Check in is at 2pm. Room gave off old impression but was clean. The hotel is a 10-15 minute walk from Thonglor BTS and is surrounded by tons of great restaurants, bars, cafes and clubs.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is smelly and have lot of insects.the staffs is ok.

6/10 Okay

mingqing

Liked: Cleanliness
Disliked: Room comfort

4/10 Poor

HARPREET, Kapurthala, Punjab, IN

Disliked: Staff & service, property conditions & facilities, room comfort
good hotel
good location, but too shot rooms.

4/10 Poor

kass, Melbourne, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't have been happy if I'd paid full price
Place wasn't terrible but it wasn't nice. Cramped room with no door on bathroom so water went everywhere. Staff not overly friendly or friendly at all really most of the time. But if your only paying $20 a night it's decent

2/10 Terrible

Damon, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a room for the night so I booked their smaller room. Was greeted by a very grumpy lady and a more congenial young man. After checking in I was informed that my room was in the adjacent building. After immediately entering the building I noticed dead bug on the floor, paneling from some space under the stairs revealing mildew covered walls and a faint stench and no lift. Be sure to duck when walking up the stairs or be prepared to smack your head. Room had space enough for a bag and the bed. Five minutes after entering I had to go for a walk the room was so depressing. Don't leave even the slightest crumb of food laying about or it will be invaded by little bugs that appear from nowhere. All in all in staying there the only thing I could think about was getting out of there and spending a few bucks more for something that's habitable. Checked out early the next morning and ran to my next hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty
Our room was dirty.

10/10 Excellent

Eiffile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

chapelrock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
Someone was asleep on the floor behind the reception whilst we were being told about our room. The room was next door on the fourth floor and as soon as you walked in to the building you could smell sewage. Really grubby entrance and we carried our cases up the four flights smelling the stink all the way. Towels and pillows on the landings. The bed was clean and comfortable enough but the smell was awful. We put tiger balm on our noses to mask the smell. Towels were torn. We would have gone else where but it was late at night. A really bad experience on our last night in wonderful Thailand

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Not bad
The staff seemed indifferent. I'd arrived 2 hours early and they told me no rooms were available yet despite not having checked my reservation to see which type of room I had reserved and if somebody had already checked out and the room had been cleaned. They gave me a key to my room but not to access the other entry. But the sheets were clean and the wifi sufficient.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay
The location is walking distance to the sky train its in a small site street located. Quietly in night. The bed is to comfortable could sleep all day. Don't miss the breakfast its a nice small buffet eat as much u can. I very much enjoyed the stay for a reasonable price

6/10 Okay

Graeme

Liked: Cleanliness
Short walk to bts skytrain
Hotel room was smaller than expected but still cosy, bed kind of hard for my likinG but I didn't spend much time in the room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Location is wonderful, but staff is horible.

6/10 Okay

David E.

Liked: Staff & service
Below Average
Used this place as a one night stopover before taking the bus to Pattaya. Having stayed in many low budget rooms across Thailand I can say with some confidence that the one I was allocated was below my expectation, compact and rundown albeit functional. On the upside the staff were friendly and helpful.

6/10 Okay

anna k.

Disliked: Cleanliness
holiday
I was a bit disapointed because no one cleaned the room within 5 days. Breakfast was ok and drink perfect because it was availiable for all the time. Staff a bit quiet and lack of english language

8/10 Good

Augustin

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Narucha T.

Liked: Cleanliness, room comfort
Great Location, Good service
I was upgraded to deluxe room. Location of hotel surround with bar and restaurant. Breakfast was simple but okay for this rate.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not easy to find
It took the taxi a long time to find this place as the address in Thai was not accurate. Finally arriving at the hotel, they gave me the same rate as a walk in. I did explain that it was book before from the website and that it was supposed to be a different rate and I had to pay full price to get a normal size room. The first room was having a humidity smell, very small and the second room, that I paid extra, was decent. The breakfast is consisting of toast and instant coffee. The location is quite good after you did find the place for the first time. It was walking distance to many restaurants and 1 km to the BTS.

4/10 Poor

Roy

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent

2/10 Terrible

Kenny, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Please take this place off your list.
Booked for 2 nights, only stayed 1 found a really nice place the next day. Nantra was smelly noisy and not all that clean.

8/10 Good

Verified traveller

Disliked: Room comfort
Nice cheap hotel
Cheap and affordable....beware that there is no elevator and it is quite a walk to bts

4/10 Poor

Verified traveller

Liked: Staff & service
Left Early
Initially couldn't find a taxi driver who could locate it. When I got there, staff were ok. Room was clean, bed comfortable and reasonably quiet. The problem was the size of the room......three sides of the bed are tight agaist a wall....on the remaining wall is a sink with approx 18 inches fom the bed. No room for more than a place to drop your bag/case. Obviously no wardrobe. Thats an upside down towel rail on the ceiling!! The good bits....enjoyed a good nights sleep......the staff didn't charge me for the days I booked, just the 2 nights I stayed. For some people, I can understand why they they rated it higher than me, as it may well have been considered good value for money.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Feed me please

Liked: Cleanliness, staff & service, room comfort
This is a fun location
This is a short walk to the skytrain and to bars/pubs.

4/10 Poor

Derrick, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities
Normal hotel..
Everything will be ok..only got some problem in bath room...buy after chg room is ok.. not bad..

4/10 Poor

TimO13

Disliked: Cleanliness, staff & service, room comfort
Upgrade from a hostel
I recently returned to Bangkok for a 3 month stay. I had read mixed reviews online about the Nantra de Comfort hotel, but having some familiarity with the Thonglor area (which is nice) and noticing that the price included an inexpensive option for breakfast, I decided to book a short trial stay. I opted for the budget room, so I can't really comment on the other types of rooms. Pros: 1) Breakfast is served between 7 and 10 am. Coffee and water seem to be available 24/7, though I didn't avail myself of this. 2) The hotel is in the middle of things just off a busy street. You can easily walk to and from the BTS, even with your bags. (I did so twice with two large rolling bags.) 3) It has a nice TV in the room, if that's your thing. I rarely turn the TV on, even during a long stay. Cons: 1) The room is so small as to be claustrophobic. With the exception of the little nook where the bed is placed, the room is less wide than the length of the bed. 2) There is no closet, only a small bar by the bed to hang clothes. I would say it is perhaps 2 feet (60 cm) wide. There is no dresser so you are forced to live from your suitcases. And unfortunately, there is no floor space for your suitcases. 3) The aircon, which is cold, is located at the foot of the bed, so it's blowing in your face all night. I didn't like this, and solved this problem by reversing my bedding so that my head was under the aircon and it was blowing on my (covered) feet. 4) The toilet seat was broken, so that you had to sit v-e-r-y c-a-r-e-f-u-l-l-y to avoid sliding off onto the floor. 5) The towel rack was broken, so whenever you used it, it would fall apart. It could be manually fixed, but every time you removed your towel, it would fall apart again. 6) There is no window in the room--except in the bathroom. Be careful leaving that one open, however, as mosquitoes will join you in your room. 7) The walls need repainting. Now outside the room 8) The breakfast is only toast and cereal and fruit coffee, tea and water. The first day I woke early and went down thinking breakfast started at 6 am rather than 7 am. I sat down at a table to wait and watched them finish setting up the breakfast before 6:30. No other activity before 7, but I had to wait. (Though I didn't ask if I could start early. However, the receptionist also didn't invite me to go ahead and start.) 9) The receptionists don't speak much English and haven't been properly trained in customer service. When I checked in, they gave me two key cards, but didn't tell me what they were for, so I had to try to figure it out for myself. (One gets in into the separate budget building and your room. The other enables the electricity in your room.) I tried to figure out who the "target audience" is for this hotel. I decided that for backpackers, this would be a perfectly fine upgrade from a hostel. For most people, however, there are better options out there.

4/10 Poor

Timothy, Palo Alto

Disliked: Cleanliness, property conditions & facilities, room comfort
Budget Motel
The price justifies what you ought to expect - a compact room with basic amenities. Located on an odd numbered soi, with the Pan Pacific right across on the even numbered soi, it's kinda wedged in a little alley. On the corner of that alley, appears to be some kind of hostess lounge; although it feels a little dodgy, I had no problems nor did any of the ladies attempt soliciting me. Check-in went ok and the front desk was quite friendly. However, 20 mins later after I took a shower I noticed some little vermin scuttling across the floor. Mentioned the roaches to the front desk and they didn't seem too surprised, but very apologetic and offered to change room immediately. Refund however, was not an option they were agreeable to - my proposition was that I check out right there and then, and they simply refund the 2nd night I'd booked. New room on a higher floor, at the end hallway - guess it was a corner room. No roaches, slightly bigger than the 1st room. Airconditioner worked fine, complimentary wifi and 2 bottled waters. In-room safety deposit box worked fine as well. Bed wasn't too comfy for me but I'll put that to personal preference as someone that prefers soft mattresses and pillows.

4/10 Poor

bkk legend, S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Terrible staff
Short haired woman works a lot of shifts, she wears a hoody most of the time and is very rude. Not that warm Thai hospitality I'm used too. Apart from that, cleaning of rooms stops like before lunch, who the hell wakes up before lunch in BKK. Room wasn't cleaned for 5 days. Asked for extra towels, got told to collect from the reception...

6/10 Okay

Mark M.

Liked: Staff & service
Good short stay
Good short stay on Thonglor. Short walk to lively Thonglor restaurants. Internet worked well and breakfast was good, in a small, but cute room.

8/10 Good

Hnora

Liked: Cleanliness, room comfort
Great value
our room was clean and neat, private bathroom A/C . It is close to the sky train, about 5 min walk. Even though it's is not in the so called touristy area we loved it. Taxi is cheap anyways. We ate right here on our street the food vendors are great. Staff doesn't really speak Englishman but they are friendly. We found it a great value deal for those who like to have a clean a quite place .