Minibar, in-room safe, blackout curtains, free WiFi
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Reviews of Craftsman Bangkok

4 out of 5
Craftsman Bangkok
34-36, Phahon Yothin 11, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 161 reviews" "
Rating 8 - Good. 57 out of 161 reviews" "
Rating 6 - Okay. 10 out of 161 reviews" "
Rating 4 - Poor. 2 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Hagatna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall cozy and convenient location.
Stayed 1 night in Mar 2024
Response from Paul on 30 Mar 2024
Thank you very much for your feedback.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
my favorite boutique hotel in Bangkok, bar none.
Stayed 20 nights in Feb 2024
Response from Paul on 9 Mar 2024
Thank you for your feedback.

2/10 Terrible

Jigon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Paul on 22 Feb 2024
Thank you for your feedback.We sincerely apologized for the inconveniences that may caused during your stay with us.

10/10 Excellent

Sharon

Stayed 3 nights in Jan 2024
Response from Paul on 21 Jan 2024
Thank you for your feedback.

10/10 Excellent

Nur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best accommodation for the first trip of the year throughout my stay from 11-14 January 2024! the staff are very helpful and friendly! the Ikigai spa was very good too!! just that they should indicate to have 5000BHT deposit upon arrival. but will surely recommend to others!
Stayed 3 nights in Jan 2024
Response from Paul on 21 Jan 2024
Thank you for your feedback.

10/10 Excellent

Nur

Stayed 3 nights in Jan 2024
Response from Paul on 21 Jan 2024
Tahnk you for your feedback.

8/10 Good

Regina

Stayed 3 nights in Jan 2024
Response from Paul on 21 Jan 2024
Thank you for your feedback.

10/10 Excellent

Pia, Bangsar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Craftsman. The breakfast options were all very tasty and the service provided at the restaurant was above and beyond. Just a note to the reception staff, while working in the coworking space we noticed a few times staff were very sick and coughing a lot with no masks on. It prob best to leave the area to have continuous coughing fits with covid and flu etc. Another note for guests is to keep in mind this is a popular "instagram/tiktok hotel so you do unfortunately experience a lot of people just taking hundreds of photos of themselves in the environment, but it is 2024 ...... The room is nice and clean but small, and the bathroom doors seem a bit redundant as they are just one glass roller door that doesnt close fully. The music from the cafe can be heard from your room and one night there was an influencer event which was pretty loud, and the attendees enjoyed the free alcohol, got pretty rowdy all hours of the morning! The gym is nice, big and clean. The pool is very long and refreshing but again popular for insta pics (and not swimming in hahahahha) But overall we did enjoy our time its in a great location walking distance to everything and we will be stating again this year.
Stayed 5 nights in Dec 2023
Response from Paul on 21 Jan 2024
Thank you for your feedback. We would take this oppotunity to improve our service and the environment.

10/10 Excellent

sunghoo

Stayed 2 nights in Dec 2023
Response from Paul on 21 Jan 2024
Thank you for your feedback.

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Craftsman was ok. Unfortunately when I went the weather was 35 Celsius everything even in December. So I walked 15min to the BTS stations, which can be inconvenient. But the neighborhood was quiet and peaceful. I also had some wifi connection issues, but the staff resolved that quickly.
Stayed 6 nights in Dec 2023
Response from Paul on 25 Dec 2023
We sincerely apologize for the inconvenience caused during your stay with us. We assure you that this unfortunate incident will no longer occur again. Please contact me directly if you have any further concerns. We strive to provide the best service to our guests, as your satisfaction is our ultimate goal, we do hope you enjoy your time here. Genuinely Yours, Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2023
Response from Paul on 25 Dec 2023
Thank you for your feedback.

6/10 Okay

Chanathip

Stayed 1 night in Dec 2023
Response from Paul on 21 Jan 2024
Thank you for your feedback.

10/10 Excellent

Sam

Stayed 3 nights in Dec 2023
Response from Paul on 25 Dec 2023
Thank you for your feedback

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. I like that they had a Tut Tut service to the train station though I didn’t use it. The room was well stocked with items a traveler may have forgotten like a toothbrush. Nice touch.
Stayed 1 night in Dec 2023
Response from Paul on 25 Dec 2023
Thank you very much for sharing your experience in regards to your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

2/10 Terrible

Charles

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pests aside, it's a nice place.
Ants. And more ants. And yet more ants. In the bed. On the bed. On the desk, on the walls, and coming out of the Aircon unit. The room was otherwise clean but this killed it for me. I couldn't get comfortable, and didn't see why I had to, given it is supposed to be a 4-star facility. Really disappointed. That aside, The staff were amazing, friendly, helpful, and kind. Nice pool, but noisy bar that goes on late into the night.
Stayed 6 nights in Dec 2023
Response from Paul on 25 Dec 2023
We sincerely apologize for the inconvenience caused during your stay with us. We assure you that this unfortunate incident will no longer occur again. Please contact me directly if you have any further concerns. We strive to provide the best service to our guests, as your satisfaction is our ultimate goal, we do hope you enjoy your time here. Genuinely Yours, Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Reen

Stayed 2 nights in Dec 2023
Response from Paul on 25 Dec 2023
Thank you for your feedback

10/10 Excellent

Carl Thyge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Paul on 25 Dec 2023
Thank you for your feedback.

8/10 Good

ARNAV

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, becomes vibrant in evening with a perfect dining lounge area. Fitness room needs upgrade and maintenance though.
Response from Paul on 27 Nov 2023
Thank you very much for sharing your experience in regards to your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Yee Wan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premise is so beautiful with the view of swimming pool from balcony of the room. We got to chill beside the pool too. The staffs in hotel are so friendly. We really enjoy our stay here.
Stayed 3 nights in Nov 2023
Response from Paul on 27 Nov 2023
Thank you very much for sharing your experience in regards to your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Liang Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, just far from city center if you prefer the shopping mall trip
Stayed 3 nights in Oct 2023
Response from Paul on 18 Nov 2023
Thank you very much for sharing your experience in regards to your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Paul Jaruchokathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

KWAN YEE

Stayed 2 nights in Sep 2023
Response from Paul on 24 Sept 2023
Thank you for your feedback

8/10 Good

Neil

Travelled with partner
Funky, nice, boutique style … lovely Pool. Arrival staff excellent but Departure staff a bit difficult eg reluctant to summon a Meter-Taxi. Also a problem was inability to charge Bar costs to the Hotel bill.
Stayed 1 night in Sep 2023
Response from Paul on 17 Sept 2023
Thank you very much for your feedbackWe sincerely apologize for the inconvenience caused during your visit with us.We assure you that this unfortunate incident will no longer occur again.We strive to provide the best service to our guests, as your satisfaction is our ultimate goal, we do hope you enjoy your time here.Genuinely Yours,Athiphat JaruchokathiwatRooms Division ManagerCraftsman Bangkok

8/10 Good

JiMin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Paul on 17 Sept 2023
Thank you for your feedback

8/10 Good

Antonio Pak Tat

Response from Paul on 10 Sept 2023
Thank you very much for your feedback.

10/10 Excellent

Adam

Stayed 2 nights in Aug 2023
Response from Paul on 8 Sept 2023
Thank you very much for sharing your experience in regards to your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

6/10 Okay

Levent

Liked: Cleanliness, staff & service, property conditions & facilities
I have a mixed review for my stay. There were some great things about this hotel. I thought the vibe was quite hip, the staff were generally all nice and helpful, and the food on the menu was generally good and high quality, but in the second day of my stay I woke up to cigarette smoke coming out of the ventilation in my room. When I called the front desk, I didn’t really get the impression that they cared or even believed me, nor did they ask to come to my room to investigate. Their first solution was to offer the cleaners to come and spray the room to make it smell better, but this wasn’t a solution in my opinion. Instead, I offered to go to breakfast and leave the windows open with the AC off and see if it naturally improved by the time i got back. After breakfast it hadn’t improved. At that point I asked the hotel to send someone to check. And they confirmed the cigarette smell and eventually offered to switch my room after I insisted. This situation bothered me as they initially didn’t care to do much to solve the problem, or even confirm there was one, and I had to go out of my way to get them to sort it out. In the end they put me in a new room and left me a nice apology note with a fruit plate upon my arrival. Overall, some good and some bad with my stay. I would rate them 4 stars overall and would generally recommend them, but just hope you don’t have the same cigarette ventilation problem I did. The room with the cigarette smell was 111.
Stayed 3 nights in Jul 2023
Response from Paul on 6 Aug 2023
Dear Levent,We sincerely apologize for the inconvenience caused during your stay with us. We assure you that this unfortunately incident will no longer occur again. Please contact me directly if you have any further concerns.We strive to provide the best service to our guests, as your satisfactory is our ultimate goal, we do hope you enjoy your time here.Genuinely Yours,Athiphat JaruchokathiwatRooms Division ManagerCraftsman Bangkok

8/10 Good

Andrew

Stayed 7 nights in Jul 2023
Response from Paul on 6 Aug 2023
Dear Andrew,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023
Response from Paul on 6 Aug 2023
Dear Maria,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Maria

Stayed 1 night in Jun 2023
Response from Paul on 6 Aug 2023
Dear Maria,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Allan

Stayed 1 night in Jun 2023
Response from Paul on 6 Aug 2023
Dear Allan,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Maria

Stayed 1 night in Jun 2023
Response from Paul on 6 Aug 2023
Dear Maria,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

8/10 Good

Wee Boon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air-con is very good. The porters are very friendly and helpful. The shower is still flooding after getting help from the receptionist. The internet breaks off frequently☹️: require to log in over and over again. Should start to bleach the towels as they are getting grey and old.
Stayed 4 nights in May 2023
Response from Paul on 6 Aug 2023
Dear Wee Boon,We sincerely apologize for the inconvenience caused during your stay with us. We assure you that this unfortunately incident will no longer occur again. Please contact me directly if you have any further concerns.We strive to provide the best service to our guests, as your satisfactory is our ultimate goal, we do hope you enjoy your time here.Genuinely Yours,Athiphat JaruchokathiwatRooms Division ManagerCraftsman Bangkok

10/10 Excellent

NUTCHA

Stayed 2 nights in Apr 2023
Response from Paul on 6 Aug 2023
Dear NUTCHA,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

8/10 Good

Dan

Stayed 8 nights in Apr 2023
Response from Paul on 6 Aug 2023
Dear Dan,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Yuanfeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing good service.
Stayed 1 night in Mar 2023
Response from Paul on 6 Aug 2023
Dear Yuanfeng,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

8/10 Good

XIN YA

Stayed 7 nights in Feb 2023
Response from Paul on 6 Aug 2023
Dear XIN YA,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Owen

Stayed 3 nights in Jan 2023
Response from Paul on 6 Aug 2023
Dear Owen, Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喜歡酒店的設計風格 不是市中心那些高層的建築，環境份外寧靜舒適，房間不算很大，但有足夠空間也有露台，浴室很大，有淋浴和浴缸，整體乾淨，每位員工都很親切友善，baby bar 食物飲料味道很好，也有spa 服務，唯一
Stayed 2 nights in Jan 2023
Response from Paul on 6 Aug 2023
Dear mok,Thank you very much for sharing your experience in regards of your recent visit at Craftsman Bangkok.We are pleased to know that during your stay, we were able to provide you with a comfortable environment and took care of your needs to enable you to have an overall great stay. Your kind compliments on the hotel services and staff have been shared with the team in order to encourage them to continue the same highest level of services to all guests.We wish to serve you again in the near future.Genuinely Yours,Athiphat Jaruchoathiwat (Mr.)Rooms Division ManagerCraftsman Bangkok

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location near the BTS and great restaurants and bars. Hotel staff were excellent, room was very clean, hotel was impeccably maintained. Would highly recommend!!! 5 Stars!
Stayed 4 nights in Dec 2022

2/10 Terrible

Michele

Stayed 2 nights in Jul 2022

10/10 Excellent

Martin

Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Tommy on 12 Jan 2021
Thank you for your feedback and hope to see you, soon.

10/10 Excellent

pakawat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from . on 16 Nov 2020
.

8/10 Good

mam, chiangmai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดี มีสระว่ายน้ำ มีบาร์ติดสระ บรรยากาศดี อาหารเช้าอร่อย แต่ไม่ใช่บุพเฟ่ห์ เป็นเซ็ทสั่งเอา ที่จอดรถในโรงแรมน้อยไปหน่อย
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Aim, Bangkok

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Not Shuttle Bus but located in good location for walking around Ari. Nice staff & Nice decoration/ hotel design but only - 1 star for cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Pawinee, Bangkok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
มาพักประจำค่ะ โรงแรมใหม่ สะอาด ห้องพักดี ราคาสบายกระเป๋า เดินทางง่าย ด้านล่างโรงแรมมีคาเฟ่ baby bar น่ารักๆด้วยค่ะ
Stayed 1 night in Jul 2020

8/10 Good

Fung Chung

Stayed 1 night in Feb 2020