As great as the room was, the service was even better. My flight to Bangkok was severely delayed by a whole day but I had been in contact with Tham, the director of rooms, via WhatsApp. Not only did he make sure my reservation was o.k., he made sure the airport transport car was kept abreast of my arrival time. The dinning hall staff were nice & welcoming every morning and the breakfast buffet had a lot of options in American/European food as well as Thai dishes. The hotel is right across the street from a 7-11 inside an office building. While the hotel is in somewhat of a business district, it is minutes from plenty of things to do. The hotel even has its on tuktuk to take you to the closest BTS station. The rooftop pool has an excellent view of the city. The door and front desk staff are helpful day and night with taxis, grab cars and even deliveries. Although most people don't spend much time inside their rooms, the tv has plenty of channel options including a Fox movie channel that has better and more recent films than what you see on airline networks and Netflix. I was in the suite & it is as described--but bigger. It's like an apartment and while some of the kitchen appliances are dated, they all work. The maid service replaces your 2 bottles of water every time the room is cleaned. There are 2 walk in closets with ample shelves and space to hang clothes. And there are 2 bathrooms. Chateau de Bangkok was the perfect place to take care of business and see the sights.