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Reviews of Summer Hills Hotel

3.5 out of 5
Summer Hills Hotel
Jl. Setrasari Raya, No. 10, Bandung, West Java

Reviews

6.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mariana

Liked: Staff & service
Disliked: Cleanliness
uncomfortable place for rest.
I am not recommend this hotel, no elevator for 3rd floor hotel. Cleanes so poor, towel, bed sheet and pillow cover so dirty. Made my sleep uncomfortable. I never come back to this hotel. For the villas around are good.
Stayed 1 night in Jun 2018
Response from Teddy on 8 Aug 2018
Thank you for giving us feedback, all staff at Summer Hills Hotel Bandung apologize profusely for your inconvenience during your stay at Summer Hills Hotel Bandung. And we promise to immediately improve what you feel is uncomfortable when staying at Summer Hills Hotel Bandung. And we sincerely hope for your arrival on another occasion, thank you. Regard, Front Office Manager Management Summer Hill Private Villas & Hotel Bandung

8/10 Good

Noor Zahayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for relaxing
Good place to relax but far from main road. hard to get public transport

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Below Expectation
Was recommended this 'Villa' by a friend. Its location is deep within residential houses. As its within the city area, dont expect a great view. Booked 2 rooms of which one had a very strong smell of sewage coming from the toilet. Changed room but it didnt help. Theres still that sewage smell. Bedsheets/towels arent exactly white. Need to use whitener. Even had a towel which is too worn and had holes.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
I made the wrong choice for choosing this stay. Should have choose somewhere nearer to the main road where I can have easy walking access & transportation. The toilet stink! Bath towel was not clean, the colour was off white. The road to the resort was in bad condition.

6/10 Okay

Event worker

Disliked: Cleanliness, property conditions & facilities
Secluded hotel
Mediocre hotel with mediocre facilities, mediocre breakfast buffet

2/10 Terrible

Noviana, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont be back again

10/10 Excellent

Ary

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net hotel met super behulpzaam personeel
Hotel met een hele goede service. Het personeel was super behulpzaam. De kamer was schoon en netjes. Als ze de badkamer een update zouden geven, zou het een perfecte kamer zijn. Het enige echt negative was dat het geluid van de gang erg doordrong in de kamer. Het personeel maakt geen lawaai, maar andere gasten wel. En Indonesische zijn vroeg op en niet stil in de vroege ochtend.
Stayed 3 nights in Aug 2018
Response from Teddy on 8 Aug 2018
Thank you for giving us feedback, all staff at Summer Hills Hotel Bandung apologize profusely for your inconvenience during your stay at Summer Hills Hotel Bandung. And we promise to immediately improve what you feel is uncomfortable when staying at Summer Hills Hotel Bandung. And we sincerely hope for your arrival on another occasion, thank you. Regard, Front Office Manager Management Summer Hill Private Villas & Hotel Bandung

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Biasa.....
Lokasi hotel Nya agak dalam Dari jalan raya, di antara perumahan. Kamar hotel kurang nyaman, dinding retak, pintu kamar tidak Ada Kunci pengaman, handuk agak dekil, makan pagi biasa saja Dan kurang menarik/variasi
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
penginapan yang nyaman untuk keluarga dan kamar yang bersih tetapi hanya kurang di breakfast saja

8/10 Good

Filli

Liked: Staff & service, room comfort
family hotel yang cocok untuk bawa keluarga
sy suka sekali untuk bawa keluarga kesini, pesan kamar yang villa, pasti muat deh