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Reviews of Serela Waringin

3 out of 5
Serela Waringin
Jl. Kelenteng No. 30 - 31, Bandung, West Java

Reviews

6.8
Rating 10 - Excellent. 2 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 7 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Inanta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive 13:20, can't be checked in until exactly 1400...5 fl NO ROOM AVAILABLE?? Terrible!! DON'T DISTURB SIGN ON because the door key was inserted, removing the key, sign off!! I DON'T NEED THEM TO CLEAN THE ROOM, BUT SINCE NO SIGN, THEY GO INSIDE. VERY DIRTY WITH WATER STAINS, TOWELS, MY KITCHEN TOWEL CLEANED THAN THAT.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Daniel Wahyu, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I enjoyed my stay here. The staff is helpfull and nice to us. The hotel condition is quite good and everythings seems work well in our room. The breakfast experience also quite good, overall i love my stay. I will repeat again to stay here someday.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Koko, NY, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to my home
The water in bathroom could not flow so it floods the floor. Then we experienced the sewage smell. Horrible The housekeeping kept forgetting to supply the paper towel

10/10 Excellent

JUNE, MYR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
the room bit small but average is good for a small budget... d breakfast very satisfied, many choice to eat...

4/10 Poor

S, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
More improvements can be made
Hotel is strategically located near Pasar Baru however, not many public transportation is available and hard to get by around. However, staff was friendly to get us alternative transport i.e. Grab. Overall, more improvements could be made on the room facilities as well as overall cleanliness.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good
Comfortable

8/10 Good

Teo, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conditions is general good , but your hotel.com giving me the wrong information , before i book for this 3 room for 3 night i already call to double confirm is this 1 room with "1 king bed and 2 single bed "as per your description in the room type but unfortunately when i check in the room is ONLY one double bed and there is no extra bed can be added also.

8/10 Good

lifechampions

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Clean Room
Hotel staff are nice, hotel room is really clean and toilet is new. I am very happy with my stay. Towel are bit old but overall the value is really worth it! Internet is free but you need to keep logging in once disconnected to WIFI since not all part of the room has signal but it is not an issue since you can buy prepaid sim with good internet speed.

6/10 Okay

Jean

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Malpropre
Chambre défraichie , poussière un peu partout ,murs sales, tachés. Petit déjeuner basique répétitif café inbuvable Hotel déprimant

6/10 Okay

KURNIADI

Liked: Room comfort
GOOD budget hotel....
Pertama kali masuk kamar, kurang menyenangkan, karena kamarnya bau apek...

8/10 Good

WILIEN, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nyaman, bersih, lokasi dipusat kota..
overall sih cukup memuaskan, cuma ukuran kamar aja yg terlalu sempit dan lampu lorong yang kurang terang..

6/10 Okay

Dhea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Kartu utk kunci kamar beberapa kali harus di update.Tidak ada tlp umum, jd harus turun ke lobby. Kamar cukup nyaman tp ukuran kecil. AC dkamar sulit utk dsetel ulang,jd agak kepanasan saat mlm hari.Keseluruhan lumayan utk tempat menginap sbentar saat ke Bandung.

6/10 Okay

Linda, Jakarta

Liked: Cleanliness
Lumayan...tapi gak ada extra bed...kamarnya cukup manis tapi kecil. Gak ada kulkas di dlm kamar.