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Reviews of Grand Tebu Hotel

3.5 out of 5
Grand Tebu Hotel
Jl. L. L. RE.Martadinata No. 207, Cihapit, Bandung

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this dump
Mold in shower and bathroom ceiling. Broken fan in bathroom. Lightbulbs burned out. Broken fixtures in bathroom. Little hot water. Torn curtains. No washcloths.
Stayed 23 nights in Jun 2022
Response from Mochamad Rifai on 19 Aug 2022
Warmest greetings from Grand Tebu Hotel BandungThank you very much for taking the time to write a review about your recent stay at Grand Tebu Hotel Bandung. we are very sorry about your stay and we will try to fix itI hope we will soon have the opportunity to welcome you back to Grand Tebu Hotel Bandung.Warm regards,Mochamad RifaiGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
The room was not maintained properly. Lighting was bad, insufficient, imagine you have to work during your trip on your laptop, it would be a strain. There are lights, but could find the switch, thus I do not know how to switch them on. The room booked was for for 4 pax but they only provided 2 key cards, what a disappointment, imagine all 4 of us has to go out separately, how to manage??? Furthermore, access to the floor must be with access card. When ask for additional access cards, reception staff response was " We only provide 2 access cards", even when I told them I would pay a deposit for them, keep on insisting that only 2 can be issued, then when I wanted to talk to the Manager, only he provided me the additional cards, WITHOUT any deposit. The breakfast spread was so so, and many food is not replenished, although the occupancy was full during my stay. So if you are late for breakfast, make do what is the there.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

The room is dusty & smelly. The towel is not clean as usual four stars hotel have.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great experience, beautiful hotel. I wasn’t expecting such a nice hotel like that in Bandung for the low price. Will definitely be going back.
Stayed 1 night in Feb 2019
Response from Lina - Reservation on 21 Feb 2019
Thank You For staying :) in Hotel Grand Tebu Bandung. sea you next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
nice weekend hotel
nice hotel. amazing breakfast. room cleanliness can be improve, floor and bathroom need extra detail cleaning.
Stayed 1 night in Jul 2018

8/10 Good

Sarah Pang, Malaysia

Liked: Staff & service, room comfort
Hotel nearby airport and very convenience.
Really unexpected . Hotel with good scenery from my room. Enjoyable!
Stayed 3 nights in Nov 2017
Response from General Manager on 30 Nov 2017
Dear Ms. Sarah Pang, Warmest greeting from Grand Tebu Hotel...! We are honored to receive your comment and concern related public rest room in our hotel. We also thank you for positive comment related our breakfast, Chef Budi will glad to hear your comment for his motivation to give extra excellent service. Once again thank you for your time to give the comments, and we hope to have the opportunity to welcome you back at Grand Tebu by Willson Hospitality Bandung. Sincerely yours, Mochamad Rifai General Manager

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place that stays in the heart
Grand Tebu Hotel are very welcoming the guest. The staff friendly and helpful, the room also nice. Hotel are nearby the shopping FO and F&B area. Cool Hotel!
Stayed 2 nights in Aug 2017

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel baik
Overall pelayanannya baik, hanya untuk lift kurang nyaman juga lampu di kamar yg dapat dibilang sangat remang..karena dengan gedung setinggi itu lift yg beroperasi hanya 1, pengunjung ramai..jadi harus tunggu lama sekali
Stayed 2 nights in Dec 2018
Response from Lina on 8 Jan 2019
Terima kasih karna telah memilih hotel kami sebagai tunjuan menginap anda, mohon maaf untuk ketidaknyamanannya, terima kasih untuk semua kritik dan sarannya.

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق حميل
فندق جيد جدا والغرفة الدورين جميلةواطلالتها رائهة

8/10 Good

Diahjeng, Jakarta

Liked: Cleanliness, staff & service, room comfort
Good
Location is good, no traffic jam around. You can find a lot of foods nearby. Riau factory outlet are not too far. Everything are good (food,room,staff) however the pool is too small but quite fun to take a pic there (pool with glass). Towel at pool was not ready and no staff around