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Reviews of Cassadua Hotel

3 out of 5
Cassadua Hotel
Jl. Cassa No.2 ( pasteur ), Bandung, West Java

Reviews

5.0
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 8 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and very clean
Great spot, would stay again. Good value for what you pay
Stayed 1 night in Dec 2022

4/10 Poor

Januaria, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in resident complex... small room
We arrived very late in the hotel. Staff nicely helped us with check in process, taxi booking for early flight the next day then brought up our big luggage to 2nd floor, there was no lift. Standard room that we booked was very very very small, especially with 2,5 yo traveller. Not convenient for longer stay. We did not have a chance to enjoy breakfast. This hotel is located in the corner of resident complex -complicated route, which i usually do not prefer. But, at least the aircon, tv cable with kids int'l channel and wifi were working good. For my 6 hrs stay, it was rated "not bad"
Response from General Manager on 1 Jan 2017
dear Januaria terimakasih atas feed back yang diberikan, dan kami sarankan agar memesan kamar yang lebih besar seperti family room, deluxe room, grand superrior, superior, daripada standard room. dan kami akan memperbaiki diri untuk kenyamanan bagi tamu hotel menginap di tempat kami. salam Nasma

4/10 Poor

Hosea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is in a remote area, was hard to go anywhere.

2/10 Terrible

radiah, terengganu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cassadua definitely not my choice
Poor

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice Hotel close to the airport
Staff was very helpful and friendly but unfortunately only some could English which was difficult sometimes. There was a PC to use. Breakfast was simple Indonesian style but very good. The room was not as clean as we expected it for that price category. The “worst” thing was that the room did not have a window, which was a little depressing!

4/10 Poor

Franc, JB

Disliked: Cleanliness, property conditions & facilities, room comfort
very far from city
poor hotel facilities and very noisy at early morning when the staffs preparing breakfast.

4/10 Poor

Rafidah, KL Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel...bad service...
This hotel is far from the city. We booked 2 standard rooms with breakfast. The rooms is so tiny. They gave us 1 room with 2 single bed and another 1 room with 2 in 1 bed. It is not so convenient. Breakfast was bad. For 2 days, we got the same menu...Nasi Goreng + Keropok + Tea..

8/10 Good

jaya, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel with all the basic facilities
The staff are helpful and when the boss is around he is very helpful and will advise you on the things to do in Bandung and what to avoid
Response from Rudi on 1 Jan 2017
hi Jaya thanks for your feedback. and we are waiting for your next trip to Bandung. We will have more tips what to do in Bandung. regard Rudi

4/10 Poor

arrel, Tangerang

Disliked: Cleanliness, property conditions & facilities
Budget Oriented Hotel, the bathroom is not clean
Old fashion hotel, very simple hotel. Suitable for budget oriented traveller. Bedroom is okay but the toilette is really old fashion and not clean enough, a bit smelly I think. Close to Airport .. around 2km away.
Response from General Manager on 1 Jan 2017
Dear Arrel terimakasih untuk feed back nya. dan untuk beberapa toilet sudah kami lakukan perbaikan serta General Cleaning yang rutin sudah diberlakukan secara berkala. kami tunggu kedatangan anda kembali di hotel kami salam Vina

8/10 Good

C.K.Vijay, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel in a residential area. Feel safe
Checked in late as flight delayed but everything was in order on arrival and no hassle to check in. Manager and hotel staffs are very helpful. Prefer to return to this hotel again in near future.

4/10 Poor

HIJIN

Disliked: Cleanliness, property conditions & facilities, room comfort
눈물나는밤
화장실냄새 윽
Stayed 6 nights in May 2017

6/10 Okay

YESICA

Liked: Staff & service
Response from General Manager on 1 Jan 2017
dear Yesica terimakasih atas feed back yang membangun, dan kami akan terus memperbaiki demi untuk kebaikan bagi kita semua regards May

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar cukup bersih, letak hotel agak jauh dari jalan utama sehingga tidak bising, tapi untuk kuliner disekitar lokasi lumayan jauh. Perlu ada ekstra perjuangan untuk mencapainya.
Response from General Manager on 1 Jan 2017
terimakasih untuk feedback nya. sebenarnya hotel kami terletak di pusat kota Bandung dan di lingkungan perumahan mewah kumala garden memanng tidak di jalan utama keramaian dan jauh dari kebisingan hiruk pikuk serta lebih aman. dan sebenarnya ada bnyak restoran di sekitar hotel karena lokasi dekat dengan universitas maranatha .juga kami ada room service yang tersedia dengan menu indonesian atau bisa dengan fasilitas go food (delivery) kami tunggu kedatangan Anda kembali dan kami akan memperbaiki untuk kebaikan kita semua salam Rudi

4/10 Poor

Seongjin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

YUU, インドネシア

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかく安いホテル
安いホテルだから仕方がないかもしれませんが 歯ブラシやミネラルウォーターくらいは欲しいですね また寝ている間に虫に刺されたのか左腕に虫刺されのあと ベットのシーツはいつ取り替えられたかわからないくらい汚れていました 二度と泊まりたくありません