Front of property

Reviews of Platinum Balikpapan Hotel & Convention Hall

4 out of 5
Platinum Balikpapan Hotel & Convention Hall
Jl. Soekarno Hatta No.28, Balikpapan, East Kalimantan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elvincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in Jan 2023

8/10 Good

Jolando Wee Khong, Singapore

Stayed 2 nights in Apr 2022

10/10 Excellent

Puji

Stayed 1 night in Mar 2022

8/10 Good

PHUI LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very professional and friendly staff. Lovely pool I very much enjoyed my stay here and the good reviews are completely accurate. I would definitely stay here again and highly recommend this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Yanuar Kurniawan on 3 May 2019
Dear Guest Thank You for Taking time review and give us 5 star, this important to us to more improve our quality of service and guest satisfactions is our goal. Best Regards Yanuar Kurniawan Executive Assitant Manager

8/10 Good

Puji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Arief

Liked: Cleanliness, property conditions & facilities, room comfort
No respond for pick-up service at Sepinggan airpor
I like the room, was excellent and wifi was OK too. Shuttle service was bad. I left the message for pick-up service at the airport. No confirmation, no phone call and nothing although I had asked for pick-up service. You better not promise if you can't do it. Don't let your customer disappointed.
Stayed 1 night in Oct 2018

8/10 Good

Riny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Clean Hotel
nice Hotel with Swiming pool, make our vacation feel Great

10/10 Excellent

Robin

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Wiyono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can hear sound from other riom. Maybe need to do some correctionnon room construction ?
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
NEW HOTEL
NEW HOTEL. ICAN RECOMEND THIS HOTEL.