Lobby

Reviews of Divani Palace Acropolis

5 out of 5
Divani Palace Acropolis
19 25 Parthenonos St, Athens, Attiki

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean love hot water, clean, stuff food, I will recommend it to anyone who’s goes to Athens Greese.
Stayed 4 nights in May 2024
Response from G.G on 10 May 2024
Dear Gladys, We feel happy to see that you enjoyed our services during your stay.Guest satisfaction is top priority and we appreciate your kind comments.Thank you for taking time to share your experience , and we are looking forward to welcome you back in the future !Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in May 2024
Response from G.G on 10 May 2024
Dear Lana,Thank you very much for for your 5* rating!It will be our pleasure to welcome you back soon.Sincerely,the Divani Palace Acropolis Guest Relations Team.

10/10 Excellent

WAQAS-U-LLAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to beautiful rooms and and wonderful location, the staff from the Doormen, Front Desk, Cleaning Staff, and Restaurant at the Divani Palace Acropolis really helped make this vacation for my Family and I memorable. They were professional, amazingly kind, and knowledgeable in making sure my Family and I had the best time possible in Greece. We would absolutely recommend this Hotel to anyone visiting Athens and look forward to returning again in the near future.
Stayed 4 nights in Apr 2024
Response from G.G on 7 May 2024
Dear WAQAS-U-LLAH,We feel very happy to see that you enjoyed our services during your stay to Divani Palace Acropolis.Guest Stisfaction is top priority for us and we ae proud that our tem managed to meet you expectations.Sincerely,The Divani Palace Acropolis Guest Relations Team Team.

10/10 Excellent

Joanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Roof garden is under construction. We heard construction noise during the day. Luckily, it was holiday weekend. Noise only for a short period on Saturday Otherwise is a great hotel.
Stayed 2 nights in May 2024
Response from G.G on 7 May 2024
Dear Joanna,Thank you very much for choosing Divani Palace Acropolis during your visit to Athens, and for your kind comments.In oprder to improve our services , indeed our roof top is under renovation and we feel sorry for any incovinience caused.We are looking forwrad to welcoming you back in the future for great stay.Sincerely,The Divani Place Acropolis Guest Relations Team

8/10 Good

Qingmei, Short Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no early check in, had to wait several hours to have my room. While at other hotels, I got in the room a lot earlier.
Stayed 2 nights in Apr 2024
Response from G.G on 7 May 2024
Dear Qinngmei,Thank you for taking tie to share your experience from your saty with us.Kindly note that option is eraly check in is upon availability, and we have to be informed in advnce in order to make the best for our guests.We would like to thank you for choosing our hotel, and we hpoe to have the opportunity to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team.

8/10 Good

Saul, Pegeia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Athens, good value for money, our obvious choice for staying in Athens, the only thing which was a little bit disappointing this time are the pillows, very firm ones, and no soft pillows in the room, even though they say there is a “pillow bar” and you have options to choose. Needed to set we haven’t contacted reception about the pillow, apparently they could help. Besides that, very classy perfect place to stay. Cheers.
Stayed 2 nights in May 2024
Response from G.G on 7 May 2024
Dear Saul,Thank you very much taking time to share your experience form your stay with us.We wish to be infrormed about the pillows in earlier time in order to improve your comfortness.For one more time we would like to tahnk you for staying with us, and we hope to have the honor in the future to welcome you back or a memorable stay.Sincerely,The Divani Place Acropolis Guest Relations Team.

8/10 Good

Gurdip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of the hotel but for transportation is bad
Stayed 5 nights in Apr 2024
Response from G.G on 7 May 2024
Dear Gurdip,Thank you for taking time to share your experience from your stay.Kindly note that the hotel is located 5' walking distance fro Acropolis metro station, and 8' minutes from Syngrou -Fix metro station.Thank you for choosing Divani Palce Acropolis and we hope to have the opportunity to welcome you back in the future .Sincerely,The Diavani Palace Acropolis Guest Relations Team.

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was truly exceptional and made me feel at home despite being in Athens for the first time!! Thank you Natasha & Cosmas for the warm welcome and hospitality!! I will definitely come back the next time I am in Athens :)
Stayed 1 night in May 2024
Response from G.G on 7 May 2024
Dear Nada,Thank you very much for taking time to share your experience.Guest satisfaction is very important for us. Divani Family has an over 60 years of history in Greek hospitality.We feel happy to see that we exceeded your expectations and we are looking forwrad to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team on 2 May 2024
Dear John Thank you for the excellent rate. We are looking forward to welcome you back soon. Kind Regards

8/10 Good

Madhavprasad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly & helpful staff
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 1 May 2024
Dear Madhavprasad,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards

8/10 Good

Madhavprasad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Special mention to Irene & Natasha from Reception
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 1 May 2024
Dear Madhavprasad,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located, close to everything and housekeeping is phenomenal!!!
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 28 Apr 2024
Dear Naomi,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

6/10 Okay

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 27 Apr 2024
Dear Felix,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 Excellent

Charlotte, NYC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!!
Stayed 3 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team on 21 Apr 2024
Dear Charlotte ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Just a few minutes from the Acropolis, great shopping and restaurants. Michael our bellman was great. He gave a lot of travel recommendations.
Stayed 1 night in Apr 2024
Response from The Divani Acropolis Guest Relations team on 18 Apr 2024
Dear William ,Thank you for taking the time to share your positive feedback, it means a lot to our team . Our hotel’s location indeed holds a great advantage. We are neither too close to the busy city center nor too far away and all the parts of Athens can be accessed very easily from our hotel, since we are only 5’ away from Acropolis metro station. More over we feel proud to hear that you were able to acknowledge our staff’s attitude and their positive approach to our guests’ needs and desires. I’ll make sure your kind feedback is passed on to them.Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Kind regards

10/10 Excellent

Raj, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Acropolis. Nice and friendly staff.
Stayed 1 night in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 13 Apr 2024
Dear Raj,Thank you for taking the time to share your recent experience in Divani Acropolis Palace. We are glad to hear that you were satisfied with the hotel’s location and the services offered from our friendly staff. We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. I had a small issue and they responded very well!
Stayed 3 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team on 12 Apr 2024
Dear Benjamin ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location and the friendly staff were convenient for your daily activities during your vacation.Thank you once again for your comments. Kind regards.

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness
We booked a stay for 3 but there was only a beds for two when we arrived in the early hours of the morning. So had to make do was told would change room in the morning this didn't happen was told an extra bed would be added. This didn't happen and had to ask again on third occasion was sorted but left very little room with extra bed. Offered nothing for the inconvenience so was disappointed 😞 Balcony was small and no seating on. Expected more for the price but location is great.
Stayed 4 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 11 Apr 2024
Dear Kathryn,Thank you for your email and for taking the time to send us feedback. As a 5* hotel chain we always value your guests’ input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours we are really sorry for that. Please allow us to take this opportunity and address all the issues you have brought to our attention. -Please note that as a 5* hotel, certain standards must be upheld. By rule, we do so every day, but we are obliged to apologize for the extra bed. Please note that during your stay the hotel was fully booked. -Regarding the room, our hotel has standard triple rooms, and they are more comfortable than the double rooms. Next time you should reserve a triple room from expedia.comOverall, we would like to assure you that in our 65-year long history, we have been steadfastly committed to delivering premium hospitality across all our properties. We are looking forward to welcoming you back soon. We remain at your disposal for anything you may require. Kind regards.

10/10 Excellent

Yvonne, Arverne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Reception Staff! Especially Irene & Marylin! super helpful and friendly! Divani is in the best location! Beautiful hotel, nice size rooms, close to shopping, and the Acropolis, dining, etc. very central, fantastic location! Great place to stay! Breakfast was good too, gym great! nice little pool! George the Bartender was great too! The whole experience was great!
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 9 Apr 2024
Dear Yvonne,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in Expedia's guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

8/10 Good

Deepak, Flat Bush

Travelled with family
Liked: Staff & service
When I asked for 3 sets of plates and cutlery, they told me that they would charge me 12 Euros per set - SHOCKING. Hotel should change this ridiculous policy. Everything else like kettle, iron laundry bag they gave free, so not sure why they were charging for cutlery and empty dinner plates. Liked the complimentary Wine Bottle.
Stayed 2 nights in Apr 2024
Response from The Divani Acropolis Guest Relations team. on 8 Apr 2024
Dear Deepak,We would like to thank you for taking the time to share with us your comments on Expedia. We are delighted to hear your compliments for our complimentary services. It is sad to hear that you were not satisfied with room service policy. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 Excellent

katerina, Paradise Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Acropolis, center of Athens , plaka.Staff was wonderful and very. Helpful
Stayed 1 night in Mar 2024
Response from The Divani Acropolis Guest Relations team. on 31 Mar 2024
Dear Katerina,Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you. We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Divani was nothing short of exceptional. From the moment we walked through the doors, we were enveloped in an atmosphere of warmth and hospitality that stayed with us throughout our entire visit. The staff are undoubtedly its greatest asset. From the front desk to the housekeeping team, everyone we encountered was not only professional but also genuinely friendly and eager to ensure that our stay was as comfortable and enjoyable as possible. Special mention, Cosmas, who went above and beyond to providing outstanding service. The location was also ideal, situated in the heart of Athens with easy access to all the attractions and amenities the city has to offer. Overall, our experience at Divani exceeded all expectations. I cannot recommend it highly enough to anyone looking for a memorable and truly exceptional hotel experience. Thank you to the entire team, especially Cosmas, for making our stay unforgettable.
Stayed 3 nights in Mar 2024
Response from The Divani Acropolis Guest Relations team. on 4 Apr 2024
Dear Pamela,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Irons & Natasa at reception both excellent- very friendly & accomadating
Stayed 3 nights in Mar 2024
Response from The Divani Acropolis Guest Relations Team on 25 Mar 2024
Dear Samuel ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff in particular were very friendly and helpful. Highly recommend!
Stayed 2 nights in Mar 2024
Response from The Divani Acropolis Guest Relations Team on 25 Mar 2024
Dear Nicole ,Thank you for choosing Divani Palace Acropolis for your stay and for taking some time to share your review. We are happy to hear that you are satisfied with our staff which was very helpful and friendly during your stay with us. . It will be our pleasure to welcome you back and offer you more exceptional services.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Mar 2024
Response from The Divani Acropolis Guest Relations Team on 25 Mar 2024
Dear Karen ,Thank you for taking the time to share your positive feedback, it means a lot to our team .Our staff will always be dedicated to our guests’ needs and will do their best to make your stay as enjoyable as possible regardless of its duration.We’d love to see you back at the hotel again soon.Kind regards ,

10/10 Excellent

Migdaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Divani Acropolis Guest Relations team. on 13 Apr 2024
Dear Migdaly,Greetings from Divani Palace Acropolis Many heartfelt thanks for taking the time to fill in the Expedia's online guest questionnaire. Looking forward to welcoming you back soon! Best regards!

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is perfect for the Acropolis and other places of interest. Staff are friendly and helpful. Hotel is clean and everything was in good working order.
Stayed 7 nights in Feb 2024
Response from The Divani Acropolis Guest Relations team. on 18 Mar 2024
Dear Madeleine,Thank you very much for your kind comments on Expedia. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Divani Acropolis Guest Relations team. on 11 Apr 2024
Dear Jenet,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to our reserved hotel and the lobby was very clean, more upscale than I thought from the photos and the staff was very welcoming. Kosmos, the young gentleman who checked us in was polite and accommodating. He did a great job with explaining amenities of the hotel and gave great recommendations for restaurant ideas. We loved our room. The only negative was I found a blood stain on the sheet near the foot of my bed. I thought cleaning would of changed the sheet but instead they just fixed Mt bed so I called house keeping and had them replace it when we returned. All in all, great experience! We stayed for 2 nights and Kosmas checked us out again. Once again, he was very accommodating and assisted with calling a taxi and made sure our luggage was taken care of while we ate. Thank you for great service.
Stayed 1 night in Mar 2024
Response from The Divani Acropolis Guest Relations team. on 17 Mar 2024
Dear Jenet,We would like to thank you for taking some time to share with us your comments on Expedia. We are happy to hear that you were satisfied with our staff. It will be our pleasure to welcome you again soon.Kind regards.

10/10 Excellent

Andreas

Stayed 2 nights in Jan 2024
Response from The Divani Acropolis Guest Relations team. on 20 Mar 2024
Dear Andreas,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 Excellent

Malvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being blind it is always a challenge to check in and have respect This hotel was the very best They put cookies a bottle of wine and went beyond caring I will go back
Stayed 1 night in Jan 2024
Response from The Divani Acropolis Guest Relations team. on 31 Jan 2024
Dear Malvina,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards!

10/10 Excellent

Ellen, East Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb - extremely helpful and friendly.
Stayed 2 nights in Jan 2024
Response from The Divani Acropolis Guest Relations team. on 22 Jan 2024
Dear Ellen,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

10/10 Excellent

Ellen, East Greenville

Stayed 2 nights in Jan 2024
Response from The Divani Acropolis Guest Relations team. on 14 Jan 2024
Dear Ellen,Thank you for your time invested in sharing with us your comments regarding your recent stay at Divani Palace Acropolis. We look forward to welcoming you again soon for more divine moments. Kind regards.

10/10 Excellent

Sourav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Divani Acropolis Guest Relations team. on 8 Jan 2024
Dear Sourav,Thank you for taking the time to share your recent experience in Divani Acropolis Palace. We are glad to hear that you were satisfied with the hotel. We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards.

10/10 Excellent

Qiang, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Good hotel near Acropolis. Good breakfast, good service.
Stayed 2 nights in Dec 2023
Response from The Divani Acropolis Guest Relations team. on 8 Jan 2024
Dear Qiang,Thank you for taking the time to share with us your comments. We are happy to hear that you enjoyed your stay with us and it will be our pleasure to welcome you again in our hotel.Kind Regards

10/10 Excellent

Paul Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Friendly and helpful staff. Excellent breakfast. Very walkable location.
Stayed 6 nights in Dec 2023
Response from The Divani Acropolis Guest Relations team. on 8 Jan 2024
Dear Paul Bret,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards

10/10 Excellent

chadi, Riyadh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect thanks
Stayed 4 nights in Dec 2023
Response from The Divani Acropolis Guest Relations team. on 8 Jan 2024
Dear Chadi,Thank you for choosing to stay at Divani Palace Acropolis Hotel and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We hope to serve you again whenever your travels bring you back to Athens.Yours Sincerely

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and very accommodating!
Stayed 8 nights in Dec 2023
Response from The Divani Acropolis Guest Relations Team on 31 Dec 2023
Dear Reda ,Thank you for taking the time to share with us your comments. It will be our pleasure to welcome you again in our hotel.Kind Regards

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 1 night in Dec 2023
Response from The Divani Acropolis Guest Relations team. on 12 Dec 2023
Dear Derek,Thank you for taking the time to share with us your comments. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our services. It will be our pleasure to welcome you again for more delight experiences. Kind regards.

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make sure we, as 2 elderly travelers, were comfortable.
Response from The Divani Acropolis Guest Relations team. on 13 Feb 2024
Dear JoAnn,We would like to thank you for taking some time to share with us your comments on Expedia. We are happy to hear that you were satisfied with the hotel's staff. It will be our pleasure to welcome you again soon. Kind regards. The Divani Acropolis Guest Relations team.

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Divani Acropolis Guest Relations team. on 13 Feb 2024
Dear Meredith,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards. The Divani Acropolis Guest Relations team.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and delightful stay
This hotel was a fantastic stay! Our cruise line dropped the ball on a hotel room when we had to stay an extra night, so we booked it the morning we were arriving and then we arrived extremely early for check in because we didn’t really have another place to go. The staff checked us in early and took excellent care of us! They also arranged transport to the airport for us the following morning. We loved the room and the staff, and the on-site restaurant and bar were fantastic. We would definitely re-visit and highly recommend!! Got a goofy shot of the hubs relaxing right after we arrived.
Stayed 1 night in Nov 2023
Response from The Divani Acropolis Guest Relations team. on 7 Dec 2023
Dear Jamie, Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The staff was kind and hospitable. We enjoyed our free room upgrade and complimented wine on the nights we were jet lag and needed to sleep. E traveled with our one year old and Omgggg everyone LOVED HIM! From the bellman to the front desk to the waiters at breakfast… they all treated him like a king! We loved Greece for that. The breakfast was Buffett and had many good options. The roof garden with the Acropolis view was beautiful. Clean room and bathrooms with balcony with a view. Loved it! We walked to the Acropolis area daily with a stroller. No issues. Only downside no transfer to syntagma square as advertised. Taxi was 4-6 euros. So not bad! Def recommend whether individual or family with small children.
Response from The Divani Acropolis Guest Relations team. on 28 Nov 2023
Dear Kelsey, Greetings from Divani Palace Acropolis.Many heartfelt thanks for taking the time to share with us your comments. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards!

8/10 Good

Mudit Ranjan, Bengaluru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good property. Buffet breakfast could be better for the standard it aims to provide.
Stayed 3 nights in Nov 2023
Response from The Divani Acropolis Guest Relations team. on 23 Nov 2023
Dear Mudit Ranjan, We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location was convenient for your daily activities during your vacation. It is sad to hear that you didn’t like the breakfast. Regarding the breakfast, our hotel serves daily American Buffet breakfast with approximately 90 different items. Thank you once again for your comments. Kind regards.

10/10 Excellent

Emil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Parthenon, Acropolis Museum, subway, restaurants, and tourist shopping.
Stayed 6 nights in Nov 2023
Response from The Divani Acropolis Guest Relations Team on 23 Nov 2023
Dear Emil ,Thank you very much for your kind comments . We are glad to hear that you enjoyed your stay with us and that you were satisfied with our hotel as well as the hotel's location was convenient for you. We look forward to welcoming you back to our hotel soon. Best Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and friendly. Nice place!
Stayed 1 night in Nov 2023
Response from The Divani Acropolis Guest Relations Team on 12 Nov 2023
Dear Guest ,Thank you for taking the time to share your recent experience in Divani Acropolis Palace.We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel in general.We look forward to welcoming you back to our hotel soon.Best Regards

10/10 Excellent

Starla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at Divani Acropolis Hotel not only does its so close to the acropolis hills and the monasteraki, the staff are so approachable and helpful..Their breakfast is great too! I will definitely recommend this hotel
Stayed 4 nights in Nov 2023
Response from The Divani Acropolis Guest Relations team. on 10 Nov 2023
Dear Starla, Thank you for your time invested in sharing with us your comments regarding your recent stay at Divani Palace Acropolis. We are delighted to hear your compliments for our staff members as well as the hotel's location and we look forward to welcoming you again soon for more divine moments. Kind regards.

6/10 Okay

Lucie

Travelled with family
Liked: Staff & service
The hotel has a convenient location and has friendly staff but the room was old with cracked ceilings and dirty wall paper and bed felt like sleeping in a bowl. I have never slept on such a used mattress. I must admit I was disappointed.
Stayed 4 nights in Nov 2023
Response from The Divani Acropolis Guest Relations team. on 6 Nov 2023
Dear Lucie,Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you. It is sad to hear that you were not satisfied with the mattress. We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 Excellent

consualo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was attentive and was pleasant
Stayed 1 night in Aug 2023
Response from The Divani Acropolis Guest Relations team. on 4 Nov 2023
Dear Consualo, Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in our online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

8/10 Good

Muhammad, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but clean
Stayed 1 night in Sep 2023
Response from The Divani Acropolis Guest Relations team. on 31 Oct 2023
Dear Muhammad,We would like to thank you for taking some time to share with us your comments on Expedia. We are happy to hear that you were satisfied with the hotel's cleanliness. We would like to inform you that our hotel is constantly making renovations to be able to meet the needs of its customers. It will be our pleasure to welcome you again soon. Kind regards.