Beach/ocean view

Reviews of Toyoko Inn Atami Ekimae

3 out of 5
Toyoko Inn Atami Ekimae
12-4 Kasuga-cho, Atami, Shizuoka

Reviews

8.0

Very good

Rating 10 - Excellent. 185 out of 635 reviews" "
Rating 8 - Good. 293 out of 635 reviews" "
Rating 6 - Okay. 108 out of 635 reviews" "
Rating 4 - Poor. 35 out of 635 reviews" "
Rating 2 - Terrible. 14 out of 635 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

masao

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
breakfast was very good and staff was very nice.
Stayed 2 nights in May 2024
Response from 東横INN熱海駅前 くちこみ担当 on 13 May 2024
この度は東横INN熱海駅前店にご宿泊いただき誠にありがとうございます。熱海の数あるホテルの中から当館をお選びいただけたこと大変うれしく思います。また当館のご朝食やスタッフにお褒めのお言葉をいただきありがとうございます。。お客様によりご満足していただけるようスタッフ一丸となって精進してまいります。また熱海にお越しの際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location near Atami station. I've stayed many times.
Stayed 2 nights in May 2024
Response from 東横INN熱海駅前 くちこみ担当 on 9 May 2024
いつも東横イン熱海駅前店にご宿泊いただき誠にありがとうございます。また当館の立地にお褒めの言葉をいただき大変嬉しく思います。お客様によりご満足いただけるよう更なるサービスの向上にスタッフ一丸となって努めて参ります。また熱海にお越しになる際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Inexpensive and close to Atami station, and always very clean. I've stayed here many times.
Stayed 1 night in Apr 2024
Response from 東横INN熱海駅前 くちこみ担当 on 1 May 2024
いつも東横イン熱海駅前店にご宿泊いただき誠にありがとうございます。お客様がより快適に当館でお過ごしいただけるよう更なるサービスの向上にスタッフ一同努めて参ります。また熱海にお越しの際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from 東横INN熱海駅前 くちこみ担当 on 4 May 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。

8/10 Good

Zhiqiang

Stayed 1 night in Mar 2024
Response from 東横INN熱海駅前 くちこみ担当 on 28 Apr 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。また、熱海にお越しになる際はぜひ当館をお選びいただけましたら幸いでございます。

6/10 Okay

Brenda, Tokyo

Stayed 1 night in Mar 2024
Response from 東横INN熱海駅前 くちこみ担当 on 15 Apr 2024
先日はご宿泊頂き誠にありがとうございました。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just 3 mins walk from Atami station and it is good to provide light breakfast. For shopping & eating, it is better to walk back to Atami station. The room is clean & tidy and typical Japan’s room size (small) but it is good for stay 1-2 nights. The restaurant for breakfast is at 1F (a bit small) which is the same as the check-in counter & the street entrance of the hotel. Free coffee provided but have strange with limited hours (not 24 hours).
Stayed 1 night in Mar 2024
Response from 東横INN熱海駅前 くちこみ担当 on 19 Mar 2024
この度は東横イン熱海駅前店にご宿泊いただき誠にありがとうございます。当館の立地や無料サービスのご朝食にご満足いただけたようで大変嬉しく思います。無料のコーヒーは朝6:00から10:00までのサービスでございますのでご了承いただけると幸いです。お客様によりご満足いただけるようにスタッフ一同精進してまいります。また熱海にお越しになる際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Feb 2024

6/10 Okay

C D

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is for business people not for tourists
Stayed 2 nights in Jan 2024
Response from 東横INN熱海駅前 くちこみ担当 on 19 Jan 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.

8/10 Good

Daymon

Liked: Cleanliness, staff & service, property conditions & facilities
good location and nice hotel
Stayed 2 nights in Dec 2023
Response from 東横INN熱海駅前 くちこみ担当 on 22 Jan 2024
この度は東横イン熱海駅前にご宿泊いただき誠にありがとうございます。数あるホテルの中から当館をお選びいただけたこと大変嬉しく思います。またお褒めの言葉をいただきありがとうございます。お客様からの言葉を励みにより良いホテルづくりにスタッフ一同努めて参ります。また熱海にお越しになる際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。

10/10 Excellent

Noriyasu

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this place.
Stayed 2 nights in Nov 2023
Response from 東横INN熱海駅前 くちこみ担当 on 20 Nov 2023
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very polite and had a lot of good information to assist a weary traveler. The bed was super firm and the shower water was hot and plentiful. In the morning, the breakfast was top notch with plenty of variety for everybody wanting anything.
Stayed 1 night in Oct 2023
Response from 東横INN熱海駅前 くちこみ担当 on 17 Oct 2023
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Bert

Stayed 1 night in Oct 2023
Response from 東横INN熱海駅前 くちこみ担当 on 14 Oct 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。また熱海にお越しになる機会がございましたらぜひ当館をお選びいただけますと幸いです。

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2023
Response from 東横INN熱海駅前 くちこみ担当 on 17 Aug 2023
Zheng 様Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Lim Seok Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station. Close to a Family Mart.
Stayed 6 nights in Jun 2023
Response from FRONT on 9 Jun 2023
Thank you for using this time. We look forward to seeing you again.

8/10 Good

Kwok Kei Terence

Stayed 1 night in Jun 2023
Response from フロント鈴木 on 8 Jun 2023
この度はご利用いただき誠にありがとうございます。また熱海にお越しになる際はご利用を心よりお待ち申し上げております。

10/10 Excellent

Alfred

Stayed 1 night in May 2023
Response from フロント on 17 May 2023
この度はご利用いただき誠にありがとうございます。とても高い評価をいただき誠にありがとうございます。今後もご安心してお泊まりいただけるホテルをめざして尽くしてまいります。またのご来館を心よりお待ちしております。

10/10 Excellent

Kimberly Conner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a free breakfast included with room fee . Didn't expect too much , as most hotels I go to USA don't have anything grand for their FREE breakfasts included with room charge . I was pleasantly surprised to see the variety offered at their breakfast buffet .soup ,salad, fish ,tsukemono, along with standard breakfast fare . Juice too. I'd stay there again if I ever travel back to Japan just for the breakfast ! Also kinda fell in love with city of Atami .
Stayed 1 night in Apr 2023
Response from FRONT on 24 Apr 2023
Thank you for using this time. We look forward to seeing you again

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great with a lot of choices.
Stayed 1 night in Mar 2023
Response from フロント on 2 Apr 2023
この度はご利用いただきありがとうございます。朝食メニューの改善に取り組んでまいります。またのご利用を心よりお待ちしております。

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the only property we stayed at in our two weeks that served breakfast without an extra charge.
Stayed 1 night in Oct 2022
Response from TOYOKO-INN ATAMI on 6 Oct 2022
Thanks for your stay. When sightseeing in Atami, we would be happy if you could use it again. We look forward to seeing you from the bottom of our hearts.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋は少し狭かったけれど、全体的にクリーンで、従業員の方の対応も良かった。朝ご飯は特別ではないけれど、無料で食べられるのは嬉しかった。
Stayed 7 nights in Jun 2022
Response from 東横イン熱海駅前 on 14 Jul 2022
この度は数ある中から東横インをお選びいただき誠にありがとうございます。これからもお客様に満足していただけるよう努めて参ります。またのご利用を心よりお待ち申し上げております。

8/10 Good

jonah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll do a few minutes from the Station, there is a shortcut through the bus terminal.Small step for a busy weekend.Strict about 10 AM check out. But everything else just as one would expect in a businessHotel.
Stayed 1 night in Apr 2022
Response from TOYOKO-INN ATAMI on 5 May 2022
Thank you for staying at Toyoko INN Atami Station from among many hotels. We will continue to aim for a hotel that satisfies our customers. We look forward to your stay again soon.

10/10 Excellent

Phyo Kyaw

Stayed 1 night in Sep 2021

10/10 Excellent

Cathelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from 東横イン熱海駅前 on 13 Oct 2021
この度は数あるホテルの中から東横INN熱海駅前をご利用いただきありがとうございます。これからもお客様に満足いただけるホテルを目指してまいります。またのご宿泊を心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice
Stayed 1 night in Aug 2021
Response from 東横イン熱海駅前 on 28 Sept 2021
この度は数あるホテルの中から東横INN熱海駅前をご利用いただきありがとうございます。 これからもスタッフ一同、清潔なお部屋を提供できるように日々精進して参ります。 またのご利用を心よりお待ち申し上げております。

8/10 Good

Roma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was excellent hotel if somebody has a chance you should stay
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Reasonably priced with breakfast included. Beds are very hard.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff politeness!! Shops and train Stations are within the reach ♥️💗❤️
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple hotel with everything you need for a night. Unfortunately the bed is as hard as a floor. If you're not used to that you probably won't sleep well.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Close to the station, ~15 mins from the beach / busy area. Great value for Atami and nice sized, clean rooms. Sound of trains can be heard at night though.
Stayed 2 nights in Aug 2020

8/10 Good

Ekaterina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a good stay for one day, when you want to travel cheap. You get everything you need and even a bento for breakfast for free. That was pretty good! I didnt like the beds, because there were a little bit to hard for me.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient. Near the train station and restaurants and shopping. Breakfast is also included so that’s a plus.
Stayed 2 nights in Jul 2020

8/10 Good

Khal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel that suit our family of 4 with good services
Stayed 1 night in Dec 2019

8/10 Good

Yin ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and clean environment. Walkable to JR Atami station and the shopping street and beach Great breakfast for everyday refresh before go out for sight seeing Great to be stay there
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable value for money. Hotel part of huge chain organised on a particular model to suit mainly business travellers. Nothing fancy but suited our needs.
Stayed 3 nights in Oct 2019

6/10 Okay

Robert

Stayed 1 night in Sep 2019

8/10 Good

YU MING

Liked: Staff & service
A peaceful break in Amita
Nth good nth bad nth special Originally not choosing it but it is easy to book Breakfast included not much choice but acceptable Claimed clean but hairs found at bed and bathroom consider if want to book it coz I only choose for short stay Multiple accessory provided good service excellent information provided WiFi for room only not for lobby Multifunction on tv, special useful close to JR but opposite to commercial area
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station,about 8 minutes waiting. Not many restaurants around, need go back to train station for eating
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
very closed to atami JR station, good value business hotel
Stayed 1 night in Apr 2019

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room is not too small against what we paid
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Budget hotel. Well equipped facilities. The only disappointment is that some staff are not very friendly.
Stayed 1 night in Mar 2019

6/10 Okay

Takahiro, 日本

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Located within 5 mins. walk from station. Overall it is good as Toyoko inn standard.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location near the train station with lots of eating places
Stayed 1 night in Nov 2018

10/10 Excellent

leon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and comfortable
neat and comfortable, close to train station and shopping street
Stayed 1 night in Oct 2018