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Reviews of Smile Hotel Asahikawa

3.5 out of 5
Smile Hotel Asahikawa
6 chome Hidari 10 gou 1 jo-dori, Asahikawa, Hokkaido

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 810 reviews" "
Rating 8 - Good. 318 out of 810 reviews" "
Rating 6 - Okay. 261 out of 810 reviews" "
Rating 4 - Poor. 57 out of 810 reviews" "
Rating 2 - Terrible. 17 out of 810 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yan Koon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Aeon shopping mall and transport node
Stayed 7 nights in Nov 2023

6/10 Okay

Kim Ti

Stayed 1 night in May 2023

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and friendly.
Stayed 3 nights in Dec 2021

8/10 Good

Vega

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Asahikawa is good
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
close to the city center, location very nice. a little bit too small. one more lift is better
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Room key is like a toy and I doubted “Security isn’t soo good”.
Stayed 1 night in Aug 2019

4/10 Poor

Mads

Disliked: Property conditions & facilities
Hotel from the early 80ies
Old hotel, with no amenities and we had to pay for parking our selves
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Yan Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, great staff
In a convenient location with malls, convenient stores and eateries nearby. Room was a bit small but that is not unusual for japan. Room was a bit dated but clean. Corridors and lifts had some smoking smell but the non smoking room I stayed in was fine. Will require payment for parking at a nearby place just down the block - I paid about 750 yen per night (will need to pick up car by 10am after checkout). I didn't realise this as I thought it was a daily rate and so left my car in a bit later while I had breakfast.. The hotel staff was very nice to try to help me negotiate with the parking center and offered to pay my parking extension. It was just a small amount and I offered to pay it on my own but the hotel staff insisted on covering it as that point was not communicated to me clearly which they felt was their responsibility. Great service!
Stayed 2 nights in Jul 2019

8/10 Good

Jasmine, Singapore

Liked: Cleanliness, staff & service
Breakfast is simple and room is small. Its good budget hotel. Easy access to places of interest for those who drive. 24hrs parking for 600 yen. Many shops and restaurants nearby.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Good location and value for money a basic room.
Stayed 1 night in Oct 2018

8/10 Good

Huzaini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asahikawa 28 September 2018
Good for budget stay. Room is comfortable. Near to JR Asahikawa Station
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

A., Bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel is close to train station and bus stops. Hotel staffs can speak English. Room is clean and comfy.
Stayed 1 night in Sep 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2018

6/10 Okay

Stanley, Singapore

Good Location
A utilitarian hotel, with relatively small rooms, that is located near the JR station and shopping mall.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
we lost one t shirt which is taken accidentally
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location
Location was great. Hotel is near shopping street and major train and buses. Facilities are old and limited. Good for budget travellers
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Kevin, Toronto

Liked: Staff & service, property conditions & facilities
Convenient
The hotel was splendid for the price. It's really close to the station and the mall which was great and there's a Lawson nearby. The bus to Kamui Ski Resort also stops right outside the hotel which was super convenient. It was a little outdated but it was still great.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

K, HK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 rooms booked for a family
Breakfast is a joke - most definitely not worth the money the breakfast-included package charges. It’s the WORST breakfast I have ever had in my entire travel life. The option was so limited to bread, milk and 2-3 types of simple salad only - I can get better food with that additional payment in any convenient stores. It’s very disappointing and I’m surprised this is still operational in today’s Japanese Standard.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
You get what you pay for but the breakfast is grea
The location of this hotel was great. It was right by all the nightlife, malls, and the station. The room was quite large compared to other Japanese hotels I've been to. There was a nice roomy closet and a spacious entryway and a nice big mirror. Also the bed was super comfy. The breakfast was buffet style and pretty good. Even though the location of the hotel was great, it was a little difficult to find and I had walked right past it when I was looking for it. The entrance is not very obvious and only a vertical flag sign amidst many others alerts you to it. On the card they give you with the room key, they say you have to leave your room key, which is an actual key, not a card, at the front desk whenever you leave. It also says you have to leave your valuables with the front desk too. So that was a little disconcerting, but you get what you pay for. Even though it also says no smoking in the rooms, my room had the stale smell of cigarettes. I can't hold that against the hotel though if someone had disobeyed the rules. The bathroom was small and the light was dim. In the morning, there was a beeping from the next room. I think the previous person to stay in that room had set an alarm on the bed clock and it hadn't been reset. The sound wasn't that loud, really, but it was a little annoying.
Stayed 1 night in Feb 2018

8/10 Good

David , Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Generally it is a very comfortable hotel. The room is spacious and can accommodate 3 of us. The hotel is not far from JR station. Just walk along the Aeon building and cross the road. Next turn left and then turn right. Walk pass Premier Cabin Hotel and then cross the road. The hotel is to the left.
Stayed 1 night in Feb 2018

8/10 Good

Alex, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near JR Asahikawa station and bunch of restaurants
Economical and reasonable choice for triple room in Asahikawa. It is also next to zones of restaurants providing plenty choices of restaurants.
Stayed 1 night in Sep 2017

8/10 Good

Pey Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near jr station,very good
Stayed 1 night in Jul 2017

6/10 Okay

Adrian, Hong Kong

Liked: Staff & service
Good location
Close to the JR station with reasonable price. The facility a bit old and the room size is acceptable. Nice staff and helpful. Many parking slot around hotel which cost around ¥600 per night.
Stayed 2 nights in Jul 2017

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms is spacious. The staff was helpful with our parking as we couldn't understand japanese.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient location
Hotel is near Asahikawa Station. Room is spacious by Japanese standard, but the interior is quite dated and old. Overall, I would still recommend the hotel for its convenient location and good value.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
1) Clean room. 2) Friendly staffs. 3) Good location.
Stayed 1 night in Jun 2017

8/10 Good

JO, MY

Liked: Cleanliness, staff & service
Good location
Close to AEON, hotel is aged but overall is good. room size is bigger than tokyo of course. bed is comfortable. breakfast is normal.

4/10 Poor

Samuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dont Stay Here. Staff Were Fantastic though
Do Not Stay Here if you want a good sleep. Beds needed to be replaced 5 years ago and they havent. Staff are amazing however hotel is past it. (I speak of the western style rooms) This was cheap but there are other places for the same price which are much better with equally good location.

8/10 Good

solo traveler I, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in city centre
Smile hotel is very cozy. The facilities in the room are top class. Clean and most importantly, the room was toasty in the middle of winter. An absolute heaven for someone from a tropical country.

10/10 Excellent

Nickey, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, Friendly staffs
Located in the center of Asahikawa, not very hard to find, near JR station near 7-11 and other minimart, very friendly staffs, staffs can speak english

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, Bad Service
Great location, but property is tired. Unfortunately did not have a good experience with front counter staff - was rude in English

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a really bad damp smell.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Kristyna, czech

Liked: Staff & service
Avarage hotel but it needs repairs and renovation. Dirty carpets and mold at bathroom curtain. The big plus is good location near JR station. Good breakfast. Good price. Very nice staff.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

4/10 Poor

Othmar, Switzerland

Disliked: Cleanliness, property conditions & facilities, room comfort
You get less than you pay for. Breakfast is better than expected. Unfortunately mold in bathroom.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location near Asahikawa station

6/10 Okay

Yew Kim, Malaysia

convenient hotel
this hotel is close to Aeon department store and JR station. Booked a smoking room as non smoking is not available but the room smell and condition is still manageable. overall quite a present stay

2/10 Terrible

Seounghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GT, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location but room is small.
Value for money for room in city. Car can be parked at nearby car park, 5 mins walk away for 700 yen overnight parking after 50 yen discount by hotel. Location is near jr station about 15- 20 mins walk and near shopping malls.

6/10 Okay

Chao, Hong Kong

Liked: Staff & service
Value hotel
The building is rather old, and the toilet is really small. However, the staff was very nice. I booked a smoking room, but I told the staff that I do not smoke, so she switched me to a non-smoking room.

6/10 Okay

Verified traveller

Liked: Staff & service
Short trip in Asashikawa
quite present stay Not much to do in the city, but there is a nearby zoo which is worth for a visit