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Reviews of Arkaroola Wilderness Sanctuary

3 out of 5
Arkaroola Wilderness Sanctuary
Arkaroola Rd, Arkaroola Village, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 72 reviews" "
Rating 8 - Good. 33 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was awesome and the staff did well to promote it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Always good. Cozy bar, very good meals, very friendly owner. Natural setting

8/10 Good

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilderness retreat
Great facility in the outback of South Australia. Accommodation basic but comfortable.
Stayed 2 nights in Sep 2023

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Noisy front of staff rude Purchased a bottle wine at bar 10 minutes later asked to leave and sit outside with the flies as they had to shut at 5.30 pm no notice when we purchased the wine other patrons were also told to leave it very hot and no shade Rooms were so noisy as the walls to next room were thin Even hearing next door talking and snoring
Stayed 5 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This place isn’t about the “property”. It’s part of the starkly rugged and beautiful Gammon Ranges.
Stayed 1 night in Aug 2023

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy with our stay walking back to camping area would have been risky late at night had to drive elderly friend back to camp area
Stayed 1 night in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice to get a sorry and mean it
Wonderful location and had a great 8 day stay doing lots of hiking. However for the entire stay we had a fridge that didn't work. Complained daily but not once did anyone bother come to look. Just said sorry. Well we lost over $100 worth of food and ended up having to eat at their restaurant 4 times ($100 each time)as nowhere to restock food and ran out of long life food. If it wasn't for our own car fridge we wouldn't have had cold water. Won't rely on a fridge anywhere again. 😕 It seemed no one in charge. Staff just leave notes.
Stayed 8 nights in Mar 2023

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Liane

Travelled with partner
Liked: Staff & service
Land energies for meditating, amazing stars and telescope, yellow rooted wallaby feeding every night
Stayed 2 nights in Mar 2023

8/10 Good

Tsui-Wen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff
Lovely staff but sadly the room we had was tired mainly as the bathroom was unpleasant and the floor was very gritty( we take our shoes off when entering accommodation so it was very evident that the floor had not been swept) Also despite 2 bath towels and a bath mat, there was no hand towel which meant we had to use one of the bath towels as a hand towel- this could potentially be a hygiene issue. The ridge top trip was excellent, learning so much from our guides, Gary and Macca. They were impressive!
Stayed 2 nights in Oct 2022

10/10 Excellent

Mei Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food at the site restaurant. Love the site surrounding.
Stayed 3 nights in Sep 2022

6/10 Okay

Sally

A bit tired
Yes, i know this place is in the outback and good staff are probably hard to come by, but we felt this place was a bit over rated. Our accommodation was basic and the resort's focus was on catering for tour groups. I guess they provide regular repeat business, unlike freedom travellers like us. The Information provided on 4WD tracks and walks in the area was first class. The included breakfast was basic - fruit, cereal, toast and make your own instant tea and coffee. The yellow footed rock wallaby feeding and viewing each evening is a must attend. Best opportunity to see these gorgeous animals up close. So a mixed review but that's how we found it.
Stayed 2 nights in Sep 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service
Great Visit
A very interesting place to visit. Outstanding scenery, great 4WD tracks to explore, many excursions available etc. The room was tired, bed good, no TV, internet was nearly non existant as was phone reception, good if you want to get off the grid. One coat hanger only in the wardrobe! Dont expect above average accommodation, but thats not why you go there. The staff and service was exceptionally good, friendly and accommodating. The jewel in the crown was the resteraunt, food quality was outstanding, a pleasure.
Stayed 3 nights in Sep 2022

8/10 Good

Conny

Liked: Staff & service
beautiful nature and great hiking trails. the room at the greenwood lodge is absolutely ok for the price The kitchen in the lodge is minimal standard and not very clean. The laundry has 1 washing machine and is not really inviting for washing. If you write them an e-mail, please do not expect an answer!
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it had to offer
Stayed 2 nights in Jul 2022

6/10 Okay

Dustin

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Some staff were better than other to deal with whilst staying. Enjoyed our time on the 4wd tracks. Food was exceptional. Unfortunately may not visit again unless need to.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so relaxing and we found all of the staff friendly and helpful, it felt like one big family. Would love to spend more time there, enjoying nature at its best. Loved it.
Stayed 5 nights in May 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wotif pls get your act together. I cancelled my booking and I am only writing this to stop u sending me annoying time-wasting daily review emails. I couldn’t stop your emails without ticking the boxes. R U guys crazy? But I was happy to tick excellent as this applies to my visits long before wotif even existed
Stayed 4 nights in Jun 2022

8/10 Good

William

Liked: Cleanliness
Stayed 3 nights in Jun 2022

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing wilderness experience!
Stayed 3 nights in May 2022

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit stuffy at Greenwood lodge. Aircon only turned on when it got busier. Otherwise everything great.
Stayed 5 nights in Apr 2022

2/10 Terrible

Lyn

Stayed 2 nights in Mar 2022

10/10 Excellent

Brenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 4 nights in Jan 2022

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice kitchen in Greenwood lodge. Cleaning person did an excellent job. The room and facilities were good value for money. Also, excellent walks starting virtually at the doorstep.
Stayed 4 nights in Oct 2021

10/10 Excellent

RON

Travelled with partner
Liked: Cleanliness, staff & service
kitchen needs a good clean no hot water over sink tap broken ensuite cabent needs attention bed buitefull
Stayed 2 nights in Oct 2021

8/10 Good

Jeffrey

Travelled with group
Liked: Staff & service
The facilities were somewhat 'tired' and needed upgrading. However comfortable and met our needs. Fantastic environment to spend time. Rhe Ridge
Stayed 3 nights in Aug 2021

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Arkaroola is a stunning part of the world. It has been on our bucket list for many years. We are so glad we visited and enjoyed many aspects of our stay however the resort is tired and is in need of money being put back into the facility. We stayed in a motel room in the Mawson Lodge. We slept well but the rooms need an upgrade.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the views and walks from the Arkaroola Wilderness Sanctuary village, friendly staff and the excellent Observatory tour.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere throughout. The bar area was cosy with the pot belly fire and comfy sofas. Really friendly staff who were obviously happy working there. Very happy with our Mawson room, we stayed with two young adult kids and plenty of room with the beds. Nice porch looking out to the mountains. Lots of great walks close by and the resort offer lots of great trips to explore and experience the local area.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly unique experience staying in the wilderness resort
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridgetop tour, star observtory and rock wallabies outstanding. Dinner .. steaks very chewy and not enjoyable. Brekkies really good!
Stayed 2 nights in Jun 2021

8/10 Good

Cherolyn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Strongly recommended
A very special place. Great staff. Fantastic tours, especially the Ridge Tour. Lots of great walks some easy and some hard. Serious eco approach. Cooking facilities available in cabins but also a restaurant with good meals. Relaxing bar. Will certainly be back again.
Stayed 3 nights in Jun 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place solid gold
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous facility in a fabulous location.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enthusiastic and committed staff, great scenery. Restaurant prices a bit high but I just to be expected with its remoteness from supply chains
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Food and service was great Ridge top tour fabulous
Stayed 1 night in May 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Somewhere to stay for all budgets
Resort offered accom for all different budgets. Surrounding countryside spectacular
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful scenic outback location. Highlights were the Ridgetop 4wd tour and the Restaurant food.
Stayed 2 nights in Mar 2021

10/10 Excellent

Christine, Adelaide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the atmosphere were great. Food was delicious We had a great stay enjoyed every minute
Stayed 1 night in Oct 2020

8/10 Good

Robyn

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
covid 19 travels
We loved staying at Arkaroola, it’s iconic and beautiful. It was booked solid so had a little room in the common area. Bed And shower were fabulous but it’s probably time to spruce up the furniture. Also had a terrific meal of snitty in the restaurant
Stayed 1 night in Aug 2020

6/10 Okay

Sally, Adelaide

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The service was warm and friendly. The room was dirty, fridge noisy but it’s a harsh environment!
Stayed 1 night in Aug 2020

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Walls between rooms a little thin.
Stayed 3 nights in Jul 2020