Thank you for choosing our hotel and for leaving a review for fellow travelers. Our breakfast is available from 6 AM to 9 AM each day and it is a full hot breakfast buffet. We have a contract with a major global railroad and their contract calls for this full hot breakfast buffet to be out during those hours, and it is out during the posted hours. We apologize if there was any confusion. We often leave it up later on occasion if we know there is a railroad crew headed in and sometimes we will open it early on occasion when we know there’s an early crew heading in. But it is always open seven days per week on the posted hours. There is a telephone in your room that you can simply do zero to reach an operator or the manager on duty 24 hours per day and we apologize if that was not made clear to you.Forwarded your comments to the regional manager so that they can review and make improvements. Our goals relative to service and product are very high for this hotel, our team has been there for many years and are very seasoned staff. So these comments are very concerning to us we will make immediate improvements. Thank you again for your review because our goal is to improve each and every day.

Thank you for choosing our hotel and for leaving a review for fellow travelers. Our goals for satisfaction are high and in this case it appears we missed the mark and for that we apologize. We do have a manager on duty 24 hours per day, seven days per week and 365 days per year. If you have any questions concerns or if anything is wrong, we would love to make it right at the property so that you can enjoy your time with us.We do have a year-round contract with the major railroad company and they often complement us on our beds and how much sleep and rest they get. I’m not certain if you confused our hotel with another one along your route, but uncomfortable beds is just something we don’t often here, but we will look into the mattresses in the room where you slept, and make certain that all was good. Again, we apologize that we did not exceed your expectations on this visit, and hope that you choose to give us another try and grade us on our hospitality, and the physical attributes of our hotel at that time.

Thank you for choosing our hotel and for leaving a review for other travelers. Our goals for guest satisfaction are quite lofty, and in this case, we are happy that we met or exceeded your expectations. We have passed your comments onto the property general manager.

Thank you for choosing our hotel and reviewing your experience. It appears you accidentally were assigned a room that housekeeping had not fully completed cleaning. That is why the door was still unlocked, floors not vacuumed etc. We sincerely apologize for this human oversight and miscommunication between front desk and housekeeping. Additionally, your concerns about wifi have been reported to our provider, Cox Business. They do frequently have issues with their tower there and are working on upgrades and we know connectivity is important and share your frustration with Cox in not being able at times to provide proper speeds but we are working on a permanent solution. We regret you didn’t experience our breakfast as we serve a complimentary full hot buffet with biscuits, sausage gravy, egg omelettes, hashbrowns,home made waffles and maple syrup, toast, hot and cold cereals, juices, coffee and tea. Although everything should be perfect upon arrival, mistakes do happen and for that we apologize. Please know that we have a manager on duty 24 hours per day 7 days per week including holidays. They will be happy to resolve any issues at the property because our goal is that we exceed your expectations. We apologize that on this trip we fell short of that goal and will be reaching out to arrange compensation.

Thank you for choosing our hotel and for leaving a review for other travelers. The owner is very much involved in the situation and has conducted an investigation and sadly the television was damaged beyond repair during your stay. Regret this and any confusion and inconvenience this caused you. To replace the television that was broken during your stay. It was more than 250. The owner has reached out to you to provide the proof that he has viewed, and if you feel that the evidence goes in your favor, will certainly reverse the charges.

Thank you very much for choosing our hotel and for your constructive comments. We truly appreciate them. We just purchased this hotel the beginning of October and are working diligently to make the upgrades and enhancements required to achieve our customer service goals.We apologize that on this day, we did not meet or exceeded your expectations and we invite you back to check out our new enhancements.

Thank you for choosing our hotel. We apologize that your recent stay did not meet your expectations. On extended stay rooms, the rate that is chosen/given does not include loyalty points or daily housekeeping service. Only once every 3 days refresh and once weekly full service. I apologize this was not properly communicated. Next time simply choose the standard rate (not the heavily discounted weekly pricing) and you will receive full service each day.

Thank you Jackson for choosing the Super 8 by Wyndham in Arkansas City Kansas for your travels. Additionally, thank you for taking the time to share your experience with other travelers. We are happy that our service team exceeded your expectations on this trip as that is our goal for each guest each and every stay. we look forward to seeing you again in the near future!

Thank you for choosing our hotel and for taking the time to leave a review. It would appear that your stay did not exceed your expectations as most of our guests, and as per our goals. We will be reaching out to you to see exactly what we could have done better, and we hope to see you again in the future.

Thank you for choosing our hotel and for taking a moment to review your stay for fellow travelers. We have reviewed your comments with the hotel management and they are making changes to the pillows. And the future we do have a manager on duty 24 hours per day just simply press zero on the phone and we will take care of any issues you encounter during your stay. We’re sorry that on this stay. We regret that on this particular stay, we did not exceed your expectations, as that as our goal. Please give us another try and we look forward to seeing you again.

Hello Sherry and thank you for choosing our hotel and taking the time to share your experience with fellow travelers! Today on our manager call we discussed this and we’re looking into it further. Sadly, it would appear that the guests who were occupying the handicap, accessible room unexpectedly, stayed beyond the length of their reservation. This made it impossible for us to honor the advanced reservation you had made. We understand firsthand the struggles that travelers with disabilities face on a daily basis, and we take that very seriously. We are sorry in this case that we were unable to accommodate your request and hope that you will give us another opportunity in the near future. I will reach out to you individually to discuss the details of the visit.

Hello and thank you for choosing our hotel for your recent stay. We apologize that on this stay your experience didn’t meet your expectations. Our standards are very high and we apologize that on this stay we missed the mark. The air conditioner you’d brought to our attention was recorded today as blowing air at 65 degrees when measured. The fan speed was adjusted to make sure you can now adjust it to medium, low, auto and high. Thank you again for your visit and we do look forward to hosting you again.

Thank you very much for choosing the Super 8 by Wyndham in Arkansas City, Kansas. We have very high standards, and we are very pleased that during your stay, we met or exceeded your expectations. We look forward to hosting you again.

Thank you very much for choosing the Super 8 by Wyndham in Arkansas City, Kansas for your recent stay. Our standards are very high and we are pleased to see that on this particular stay we met or exceeded your expectations. Thank you very much for reviewing your stay for other travelers and we look forward to seeing you again in Ark city.

Thank you for choosing to stay at the super eight by Wyndham in Arkansas City, Kansas! Thank you also for leaving a review for fellow travelers. We have high standards for our service team and we are very happy to see that we exceeded your expectations during this visit. We look forward to a return visit soon.

Thank you very much for choosing to stay at the super eight by Wyndham in Arkansas City, Kansas. Thank you also for leaving a review for your fellow travelers. We are delighted to see that our service team is assisting people in a hospitable and timely manner as our standards are quite high, we’re very proud of our team. Thank you again, have a great summer and we look forward to seeing you again very soon.

Thank you very much for choosing to stay at our hotel and for leaving a review for other travelers.

Thank you for visiting the Super 8 by Wyndham in Arkansas City Kansas and for taking the time to review your experience. We are delighted that our service Team exceeded your expectations and look forward to seeing you again soon.

I sincerely apologize about all your troubles you had at the hotel. Please inform us if a tv does not work we so our best to fix it promptly. unfortunately we have had some new staff and they are still trying to learn every situation that can pop up at a hotel. please dont let this discourage you in staying with us again. feel free to call and talk directly with the manager when booking your next stay. Thank you

I apologize about this. We have been doing our best to arrange all the hotel pillows so there is a variety in each room. Please ask front desk next time to get you some diffrent pillows and they would be happy to help,Thank you

We enjoyed having you stay at the super8 in Ark city, I am truly sorry that the check in time was so long, it was a super busy weekend. We hope you can come back and stay agian

We apologize for the bad odor we will be sure to handle this issue immediately. Please come back and stay with us again.

Sorry Jon that you had issues at check in, we try very hard for this to not happen, sometimes we have issues out of our control. We have pest control out monthly I will make sure this issue gets addressed. thank 'you, and hope you can come stay again soon.

So sorry to hear you had issues from your stay, we are working as fast as we can to get our maintenance caught up, I apologize for any inconvience, we try hard not to rent rooms that has any maintenance issues if we are aware. thank you for letting us know! Hope you come stay agian soon.

Thank you for your comment, we work hard to get issues fixed as soon as we can. thank you, Hope to have you come stay again soon.

WE ARE VERY HAPPY THAT YOU HAD A GOOD STAY, AND HOPE YOU COME AGAIN. HAVE A GREAT DAY!

We are very happy to hear that you was very satisfied with your stay. We hope you sill stay with us again the next time your traveling through.

Thank you for the positive insights. We work hard everyday to do our best to accommodate all guests, If we can assist you in a future reservation please let us know.

I AM SORRY YOU DIDNT ENJOY YOUR STAY. WE USE FOLGERS COFFEE., YOU COULD OF ASKED TO BE MOVED TO A DIFFERENT ROOM THAT YOU WOULD OF ENJOYED. I HOPE YOU STAY AT THE HOTEL AGAIN AND WE WILL DO OUR BEST TO ACCOMADATE YOU IN A QUIETER ROOM

I APLOGIZE THAT WE WAS OVERBOOKED THROUGH OUR ONLINE AGENTS. IT IS UNFORTUNATE WHEN THIS HAPPENS BECAUSE IT IS OUT OF OUR HANDS. I TRULY HOPE YOU TRY TO STAY AT OUR HOTEL., I AM WORKING ON THESE ISSUES SO THIS DOES NOT HAPPEN IN THE FUTURE. THE FRONT DESK STAFF DOES LOOK AT RESERVATIONS SEVERAL TIMES IN THERE SHIFT, BUT I WILL MAKE SURE I TALK WITH THEM ABOUT THIS ISSUE

I AM SORRY TO HEAR YOU WAS UNHAPPY. AND THAT YOUR ROOM WASNT WORKING IN PROPER ORDER. I WISH THAT YOU WOULD OF SAID SOMETHING AT THE HOTEL AND WE COULD HAVE MOVED YOU SO YOU WAS COMFORTABLE, WE PROMISE TO DO OUR BEST TO MAKE YOUR NEXT STAY MUCH BETTER.

I AM SORRY TO HEAR THAT YOU WAS UNHAPPY, AND YOUR ROOM WAS NOT CLEAN. WE DO OUR BEST TO HAVE ALL OUR ROOMS AS PERFECTLY CLEAN AS WE CAN. WE SURE HOPE YOU COME BACK AND YOUR STAY WILL BE BETTER.

I AM SORRY YOU HAD A BAD EXPERIENCE . IT IS UNFORTUNATE WHEN WE HAVE MAINTENANCE ISSUES AND DONT HAVE THE ROOMS OR ONLINE OVER BOOKS US. WE ARE TRYING VERY HARAD SO THIS DOES NOT HAPPEN IN THE FUTURE AND HOPE YOU TRY OUR HOTEL AGAIN AND YOUR STAY WILL BE GOOD

SORRY TO HEAR YOU HAD NO MAID SERVICE, WITH COVID THEIR HAS BEEN A FEW CHANGES TO THAT SCHEDULE. PLEASE NOTIFY THE FRONT DESK AND THEY COULD OF HELPED. HOPE TO SEE YOU AGAIN.

IM SORRY YOU HAD A MOMENT OF WORRY. WE ALWAYS DO OUR BEST TO ACCOMODATE ALL GUEST. HOPE TO SEE YOU AGAIN.

Sorry to hear you had difficulty getting up the stairs. we also have stair ways at the end of both hallways. We do have the railroad contract and it does get a little hectic. Sorry for any inconvenience if there is anything we can do for you while your staying at the Super8 please let us know, thank you,

Thank you for taking time to do the review we appreciate it. please book your stay with us agian.

thank you so much for your review. we do our best to make your stay great! we hope that you book another stay with us soon! have a great 4th of july..

WE ARE SORRY TO HEAR ABOUT YOUR EXPERIENCE, I WILL TALK WITH ALL STAFF. SO WE CAN ADDRESS THIS ISSUE WITH FUTURE GUEST. THANK YOU

Thank you for your positive review. We strive to provide you best stay experience.

Thank you for your positive rating. Hope to serve you again.

Thank you for positive review. We are doing our best service and keeping the hygiene.