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Reviews of Tilal Almadina Hotel & Suites

3.5 out of 5
Tilal Almadina Hotel & Suites
Wasfi Al-Tal Street, Amman

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from KH on 14 Sept 2023
Dear Mr. AssadThank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Tilal Almadina hotel. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.Hotel Manager

2/10 Terrible

Razeim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were. fosits in the shower and bathroom were leaking water everywhere. i had to call them 3 times to get it fixed and asked to go to another room but they said this is a only 3 star hotel so we can't offer you another room. location of the hotel isn't good either. staff was very disrespectful.
Stayed 1 night in Jul 2023
Response from K.H on 11 Sept 2023
Dear Mr. Razeim ,•We appreciate the time you took to share your feedback.Best regards

6/10 Okay

Fathi

Travelled with family
Disliked: Cleanliness, room comfort
The rooms is so big size, dirty, dust, shower is bad, no hot water every time, bed is dirty, hair you need one day to clean it , towels smily like overused
Stayed 3 nights in Apr 2023
Response from GM on 2 May 2023
Dear Mr Fathi •Thank you for sharing your negative experience with us; we appreciate every form of feedback.•Thanks for pointing out what we can do better in the future; we really appreciate your valuable feedback.GM

10/10 Excellent

Faik

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in a good location. Nice and spacious studio type rooms. Friendly staff and good services. Good buffet style breakfast served over an extended breakfast time. I have enjoyed my stay in this hotel, thank you.
Stayed 4 nights in Mar 2023
Response from General Manager on 12 Apr 2023
Dear Mr. Faik It’s lovely to hear your positive feedback! We rely on guests like you to let us know what we’re doing right to continue to provide the best experience possible.If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us.Thank you for visiting Tilal Almadina hotel and we hope to see you again.

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Feb 2023
Response from General Manager on 12 Apr 2023
Dear Mr. Mohamed It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us.Thank you for visiting Tilal Almadina hotel and we hope to see you again.

10/10 Excellent

Khaled

Stayed 1 night in Dec 2022

2/10 Terrible

Ammar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Aug 2022

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay.
Stayed 1 night in Apr 2022
Response from Hotel Manager on 26 Apr 2022
Dear Ahmad Thank you for your excellent feedback! Best regards

8/10 Good

Bashar

Stayed 2 nights in Mar 2022
Response from Hotel Manager on 26 Apr 2022
Dear Bashar It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us. Thank you for visiting Tilal Almadina hotel and we hope to see you again.

10/10 Excellent

DIa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, close to shoppig area , staff is polite and friendly 😀
Stayed 1 night in Nov 2021
Response from Hotel Manager on 2 Jan 2022
Dear Valuable guest Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Tilal Almadina hotel. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.

10/10 Excellent

Basim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff
Stayed 12 nights in Sep 2021
Response from Hotel Manager on 3 Oct 2021
Dear Basim Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Tilal Almadina hotel. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. GM

2/10 Terrible

Haroon

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff are very friendly and helpful, the property is located at a very good location, the breakfast is ok but could be better, there noise proofing is not that great and the price is little high!
Stayed 12 nights in Jul 2019

8/10 Good

Carla

Liked: Cleanliness, staff & service
It's a simple hotel. The staff are really nice. Rooms are simple. Area if you are tourist it's not the best unless you have a car Breakfast I didn't like at all. I ended up going to eat outside
Stayed 1 night in Jul 2019

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at Tilal Almadina and was just as nice if not better than our first. It was a convenient location for us as it was very near where a relative lives. Amman is quite expensive and this hotel was much more reasonably priced.
Stayed 1 night in Apr 2019
Response from FO TEAM on 15 May 2019
Dear Guest, Thank you for taking your time to review our hotel. we are delighted to hear that you enjoyed your stay and that you liked the location. We are looking to host you again Thank you

10/10 Excellent

Sam, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just far from alot of placeis, the roads very old
The roads are very busy and old no motorway no vicroads so to go from the hotel to anywhere particular hour and a half an hour even though I'm a very small City
Stayed 5 nights in Jun 2018
Response from FO TEAM on 15 May 2019
Dear Guest, Thank you for review and we hope next time the roads will meet your expectations Regards

10/10 Excellent

amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I love it
Response from FO TEAM on 15 May 2019
Dear Guest, Thank you for amazing review we are happy to hear that you loved our hotel and we look forward to host you again and again. Regards,

4/10 Poor

Khaled

Stayed 1 night in Aug 2022

8/10 Good

Ammar, Camerano

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2022