Balcony view

Reviews of Base9 Airport Hotel

3 out of 5
Base9 Airport Hotel
9/376 B Airport-Maikavu-Ankamaly Road, Aluva, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay at that place again it was very bad area and hotel was in very bad condition and insects and lizards in the room
Stayed 1 night in Mar 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We stayed overnight as we had an early flight in the morning.the man who checked us in was very friendly and helpful. The room was like an apartment had everything uou needed and they have a dhuttle service to the airport. Akso xan ordef in from ftom nearby restaurants. Would recommend if you need to be near the airport.
Stayed 1 night in Jan 2024

6/10 Okay

Sheema

Spacious room. Has living area and small kitchen. Very secure inside. Don’t reccomend for solo travellers. Also shower is a tap. Does the job. Need to pay for airport transfer. 400rupees for 5 min ride. Are surrounding ok but wouldn’t reccomend for solo female travellers.
Stayed 1 night in Dec 2023

10/10 Excellent

Bhanu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location
Stayed 2 nights in Dec 2023

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute thing wish I had read some the reviews
Don't do it. there is no spa no pool it's dirty in run down area the only good thing is it's quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a delightful stay at this hotel for one day due to its proximity to the airport. Everything went smoothly and as planned.
Response from EBIN MATHEW on 22 Oct 2023
Dear Hussain,Thank you so much for your kind review! We are so glad that you enjoyed your stay at our hotel, and that our proximity to the airport was convenient for you. We strive to provide our guests with a delightful and relaxing experience, and it is so rewarding to hear that we were able to achieve that for you.

6/10 Okay

Sivakumar

Stayed 1 night in Jun 2023
Response from EBIN MATHEW on 24 Sept 2023
Dear Esteemed Guest,Thank you for taking the time to leave a rating regarding your recent stay at Base9 Airport Hotel. We value your feedback as it helps us continually improve our services and guest experiences.We notice that your rating is 3/5, but you haven't provided specific comments or feedback regarding your stay. We would greatly appreciate it if you could share more details about your experience or any areas where you feel we could enhance our services.Your input is valuable to us, and we want to ensure that we meet and exceed your expectations in the future. If there's anything specific you'd like to share or discuss, please feel free to let us know. We're here to assist and make every guest's stay as comfortable as possible.Thank you for choosing Base9 Airport Hotel, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Ebin Mathew

10/10 Excellent

Preyas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prompt and reliable service. The hotel is located slightly away from the airport but the shuttle service the hotel provides is prompt and smooth. I just had to call their number via WhatsApp and they asked me to walk to the pickup location. The airport has some issues with data service so WhatsApp may not work at the pickup area. At the hote they gave us everything that was promised. I checked with them in advance via WhatsApp and they answered all my questions accurately and everything was as they explained. They had a long menu of food options. All I had to do was call the same number via WhatsApp and food was delivered in plastic bags within minutes. Even the tea arrived in plastic bags. They have plates, cups and utensils in the room to eat the food so that wasn’t an issue. Internet was pretty fast and very stable during my stay. Room quality and finishes are great. It’s not a luxury hotel so I didn’t expect anything fancy! yet I should note that nothing was broken and everything was well maintained. Cannot think of anything to complain about. We asked for a spare soap bar and they delivered it in less than two minutes 😄 We stayed one night and it went uneventfully - as expected. Prices are very reasonable for the excellent service. Great value for money.
Response from EBIN MATHEW on 23 Jun 2023
Thank you for sharing your experience with us! We're thrilled to hear that you found our shuttle service prompt and reliable, despite our hotel being slightly away from the airport. We apologize for any inconvenience caused by the limited data service at the pickup area, but we're glad that you were able to contact us via WhatsApp and reach the designated location easily.It's wonderful to know that everything we promised was delivered as expected. We take pride in providing accurate information and promptly responding to guest queries. We're glad you found our food menu extensive and convenient, with quick delivery in plastic bags. We provide plates, cups, and utensils in the room to ensure a hassle-free dining experience.We're delighted that you found our internet service fast and stable throughout your stay. Maintaining the quality of our rooms is important to us, and we're pleased to hear that everything was well-maintained and in good condition. We're also happy to have promptly fulfilled your request for a spare soap bar.It's great to know that your one-night stay was uneventful and met your expectations. We strive to offer excellent service at reasonable prices, and we're glad you found it to be great value for money.Thank you once again for your kind feedback, and we hope to have the pleasure of hosting you again in the future!

8/10 Good

Alba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service from airport to hotel was convenient. Stay was comfortable
Stayed 2 nights in May 2023
Response from EBIN MATHEW on 23 Jun 2023
We're glad to hear that you found our shuttle service from the airport to the hotel convenient. Providing a comfortable stay is one of our top priorities, and we're delighted that you had a comfortable experience with us. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Chandrabhan

Liked: Cleanliness, staff & service, room comfort
Nice & Quiet
Nice little place that is mid-way between the airport and train station and just a short walk to the main road where you will find places to shop and eat. Hosts are wonderful and ready to attend to your needs like helping to book train tickets etc.
Stayed 1 night in May 2023
Response from EBIN MATHEW on 23 May 2023
Dear guest,Thank you for considering Base9 Hotel for your stay! We are delighted to hear that you are looking for a nice place that is conveniently located between the airport and train station, with easy access to shopping and dining options. Our hotel fits the description perfectly.Base9 Hotel is situated in a prime location that offers easy access to both the airport and train station. We are located just a short distance from the main road, where you will find a variety of shops and restaurants to explore. Whether you need to grab a quick bite or indulge in some retail therapy, you'll find everything you need within walking distance.Our hosts take great pride in providing exceptional service and ensuring that all our guests have a comfortable and enjoyable stay. They are always ready to assist you with any requests you may have, including booking train tickets or providing information on local attractions.At Base9 Hotel, we offer comfortable and well-appointed rooms, modern amenities, and a warm and welcoming atmosphere. Whether you are traveling for business or leisure, our hotel is the perfect choice for your stay.We look forward to welcoming you to Base9 Hotel and providing you with a wonderful experience. If you have any further questions or need assistance with your booking, please feel free to reach out to us.

10/10 Excellent

Dr Jaipal

Stayed 1 night in Mar 2023
Response from EBIN MATHEW on 3 May 2023
Dear Dr Jaipal ,Thank you for choosing to stay with us at Base9 hotel. We're thrilled to hear that you enjoyed your recent stay with us and that you are looking forward to your next visit. Our team works hard to provide exceptional service and ensure that all of our guests have a comfortable and enjoyable experience.We truly appreciate your kind words and are glad that you found our hotel to be to your liking. We hope to have the pleasure of welcoming you back again soon.Thank you for taking the time to share your experience with us.Best regards,Base9 Hotel Management

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Airport hotel
Good, clean hotel very close to airport but very quiet ar night. Big room.
Stayed 1 night in Mar 2023
Response from EBIN MATHEW on 3 May 2023
Dear Angela ,Thank you for taking the time to share your experience at Base9 hotel. We're delighted to hear that you found our hotel to be a great choice for your stay, with our convenient location near the airport and peaceful surroundings at night.We're pleased to know that you enjoyed your spacious room and had a comfortable stay with us. Our team works hard to ensure that our guests have everything they need for an enjoyable stay, and we're glad that we were able to provide you with the level of service that you deserve.We appreciate your positive feedback and look forward to welcoming you back to Base9 hotel in the future.Warm regards,Ebin MathewBase9 Hotel Management

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great airport hotel. Super convenient and helpful staff. Drop off service was great. Would arrange takeaways. Plenty of space in room.
Response from JOSE on 18 Jan 2023
thank you for your review and 5 star rating

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food and amenities, polite staff
Response from JOSE on 18 Jan 2023
heartfull thanks for your appreciation and 5 star rating

10/10 Excellent

Archu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nyc stay
Response from JOSE on 20 Dec 2022
THANK YOU SIR

10/10 Excellent

Joshi

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok for 1 night. Basic needs met. Staff is good. No food no pool no spa atvthe hotel
Stayed 1 night in Sep 2022
Response from EBIN MATHEW on 24 Sept 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your recent stay at Base9 Airport Hotel. We appreciate your comments and are glad to hear that our staff met your expectations and that you found your basic needs were met.We understand your concerns about the absence of certain amenities like food, a pool, or a spa at the hotel. As a budget-friendly airport hotel, we focus on providing clean and comfortable accommodations with essential amenities for travelers looking for a convenient stay near the airport. However, we appreciate your feedback, and we'll certainly consider it as we continue to improve our services.If you have any specific suggestions or if there are other aspects of your stay that you'd like to share, please feel free to let us know. Your input is valuable to us, and we're committed to making our guests' experiences as enjoyable as possible.Once again, thank you for choosing to stay with us. We hope you had a safe and pleasant journey, and we would be delighted to welcome you back if your travels bring you to the area in the future.Warm regards,Ebin Mathew

4/10 Poor

JACKSON

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bad smell
Stayed 1 night in Sep 2022
Response from EBIN MATHEW on 24 Sept 2023
Dear Esteemed Guest,Greetings from Base9 Airport Hotel, and thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel was less than satisfactory due to a bad smell.Please accept our sincere apologies for any inconvenience you may have faced. We take such issues seriously and will investigate the matter to ensure that it doesn't happen again in the future. Maintaining a pleasant and comfortable environment for our guests is of utmost importance to us.We appreciate your feedback as it helps us identify areas for improvement. If there are any specific details you would like to provide about the issue you encountered, or if you have any other suggestions or comments, please feel free to share them. We value your input and will use it to enhance the overall guest experience.Once again, we apologize for any inconvenience you experienced during your stay. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more pleasant experience.Warm regards,Ebin Mathew

8/10 Good

Sreekumar Unnithan

Travelled with family
Stayed 1 night in Sep 2022
Response from EBIN MATHEW on 24 Sept 2023
Dear Esteemed Guest,Greetings from Base9 Airport Hotel! Thank you for taking the time to share your feedback and for rating your experience an 8 out of 10.We're pleased to hear that you had a positive overall experience during your stay with us. However, we also acknowledge that there may have been some room for improvement.We constantly strive to provide the best possible service and experience for our guests. If you have any specific comments or suggestions on how we can make your next visit even better, please don't hesitate to share them with us. Your feedback is valuable, and we take it into account as we continue to enhance our services.Thank you for choosing Base9 Airport Hotel, and we look forward to the opportunity to welcome you back in the future.Warm regards,Ebin Mathew

10/10 Excellent

santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Very helpful staff. Nice and clean hotel
Stayed 1 night in Jul 2022
Response from Jose Varghese on 10 Aug 2022
THANK YOU SIR

10/10 Excellent

Ramanarayanan

Stayed 1 night in Jun 2022
Response from Jose Varghese on 1 Jul 2022
THANK YOU VERYMUCH SIR

10/10 Excellent

Saravanan

Stayed 1 night in May 2022
Response from Ebin Mathew on 1 Jun 2022
Dear Guest, Thank you for taking the time to write such a fabulous review. We are delighted you have enjoyed your stay and were well looked after by our team, they really do go the extra mile to ensure everything is just perfect for our guests. We hope we shall have the pleasure of welcoming you back soon for another base9 experience. Warm regards, The Guest Experience Team

10/10 Excellent

Tomy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had extra things and tea bags. Great for my short stay
Stayed 1 night in Apr 2022
Response from Jose Varghese on 11 May 2022
thank you very much for your review and kind words

8/10 Good

Niranjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful natural environment
Stayed 1 night in Feb 2022
Response from Jose Varghese on 10 Mar 2022
thank you for your review and good words about our hotel

10/10 Excellent

Sneha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached at the hotel around midnight, check-in was smooth. The staff went above and beyond to provide us dinner at those hours. The aura room is quiet, clean and a perfect place to stay. The service was outstanding. I am definitely staying here when I am in Kochi next time. Also it’s just a few minutes from the airport. I would highly recommend this place.
Stayed 1 night in Jan 2022
Response from Ebin Mathew on 19 Jan 2022
Dear Sneha, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit. Warm Regards!

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
It was an amazing stay. Rijo the owner took good care…
Stayed 1 night in Dec 2021
Response from Ebin Mathew on 6 Jan 2022
Dear Deepak, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit. Warm Regards!

10/10 Excellent

Cibi Vishnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and care offered to us was really good. The owner took care in making our stay as comfortable as possible. Such a cozy and friendly place close to the airport. The room had different teas, personal care products and other amenities to make this stay a home away from home. Thanks Jose and team!
Stayed 1 night in Oct 2021
Response from Ebin Mathew on 5 Nov 2021
Dear Guest, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit.

10/10 Excellent

Mohammad Jahangir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice property
Stayed 1 night in Oct 2021
Response from Ebin Mathew on 29 Oct 2021
Dear Guest, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit.

10/10 Excellent

Raghuraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel close to airport
Stay at Base9 was a very pleasant experience. Very good service and treatment from staff. They sent me a cab to the airport to pick me up and dropped me off after checkout. I would recommend this please for a short stay near the Kochin airport.
Stayed 1 night in Oct 2021
Response from Ebin Mathew on 26 Oct 2021
Dear Raghuraj, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit. Warm Regards!

8/10 Good

Janardhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel near Cochin airport
Stayed 1 night in Aug 2021
Response from Ebin Mathew on 12 Sept 2021
Dear Janardhanan , Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit. Warm Regards! Ebin Mathew

6/10 Okay

Rajesh

Travelled with family
Liked: Property conditions & facilities
.
Stayed 1 night in Jul 2021
Response from Jose Varghese on 11 Aug 2021
thank you for your rating

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Jose Varghese on 29 May 2021
Hi sir greetings from base9 airport hotel. From the review score we understand that you had a uncomfortable stay here. we will definitely look in to the entire system which affect your stay badly. Sorry for the inconvenience and looking forward to host you once again with better hospitality

10/10 Excellent

Raj Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Jose Varghese on 8 Apr 2021
hi sir greetings from base9 airport hotel thank you for your review with full mark .great motivation for us .once again thank you for your support and looking forward to welcoming you once again on your next visit

10/10 Excellent

Krishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nestled in side road.
Nice family type accommodation, away from noise, or main road, so hard to find, but taxi people know it. Jose, the receptionist was great. No restaurant on site, so breakfast if ordered, will be ordered from outside. No big deal. Room spacious, AC amazing, has an apt feeling than a hotel room. Worth every penny. Take auto or uber as prepaid taxi minimum charge is 600 rupees!
Stayed 1 night in Feb 2021
Response from Jose Varghese on 8 Feb 2021
Hai sir, Thanks for your valuable rating and review. We hope you enjoyed the stay and visit again. Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent airport hotel. Reasonably new hotel near airport. Has excellent/very helpful staff, large rooms and good AC.
Stayed 1 night in Feb 2020
Response from Ebin Mathew on 15 Feb 2020
Greetings From Base9 Airport Hotel! Thank you for choosing to stay at our hotel and for your wonderful rating . It is a delight to read your review on this travel forum. We are happy to learn that our offerings and services were up to your expectations and we were able to curate a wonderful vacation with fond memories. We wish to welcome you back again and look forward to your next visit. Warm Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay in this property. I stayed ina different property.
Stayed 1 night in Jan 2020
Response from rijo on 8 Feb 2020
Dear Esteemed Guest, Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from rijo on 1 Feb 2020
Dear Esteemed Guest, Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next

8/10 Good

NARAYAN

Stayed 1 night in Dec 2019
Response from Base9 Team on 2 Jan 2020
Dear Narayanan, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work We wish to welcome you back to experience the changes. Warm Regards,

10/10 Excellent

GT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Excellent modern facilities, close to airport. Light sleepers may find the proximity to rail tracks as disturbing.
Stayed 1 night in Dec 2019
Response from base on 24 Dec 2019
Dear esteemed gust , Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We stayed here before going to Alleppey and it was amazing. Arrived after a long day of travelling and the staff were so helpful and welcoming. The room was huge, dining area with a separate bedroom and a comfy bed! After a hectic few weeks in India it was lovely and relaxing with a very hot shower! Perfect airport hotel. We went back after our time in Alleppey before our flight out of India. Would definitely recommend this hotel.
Stayed 1 night in Dec 2019
Response from base9 on 13 Dec 2019
Dear Esteemed Guest, Greetings from Base9 Airport Hotel Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. We have noted the concerns you have mentioned and sincerely apologize for the same, assure you that strict measures will be taken to ensure that guests have hassle free and comfortable stay. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit.

6/10 Okay

Dave, NM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a great place, pretty clean, lots of room, even samples of local snacks. But one serious concern for light sleepers...Pretty close to train crossing and every ten minutes you can hear the whistle and rumble.
Stayed 1 night in Nov 2019
Response from base9 on 12 Dec 2019
dear esteemed gust, greetings from base9 airport hotel first of all sorry for the inconvenience caused happened and we will consider your valuable advice . next time we will find a better solution for that our technical team will work up on that. Once again thank you for the stay with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from jose on 26 Nov 2019
Dear Gust, Thank you for choosing to stay at Base9 Airport Hotel and for your wonderful Experience! We appreciate your fantastic evaluation of your stay experience with us and we look forward to your next visit! Best regards,

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber und geräumig
Sehr sauberes Hotel in der Nähe des Airports. Etwas versteckt in einer kleinen Seitenstraße. Das Zimmer ist sehr geräumig und modern. Personal ist sehr freundlich und hilfsbereit, auch um 4:30 morgens fahren sie einen zum Flughafen und helfen wo es geht! Nur das Bett ist etwas klein und kurz für 2.
Stayed 1 night in Jan 2023
Response from JOSE on 18 Jan 2023
thank you very much sir

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pour halte avant départ pour aéroport
Réservation pour une nuit précédent un vol tôt le matin. Localisation parfaitement adaptée à moins de 5 MN de l'aéroport. Environnement agréable dans un quartier très vert bananeraie et très belles riches maisons. Pas la zone suburbaine près des aéroports à laquelle on s'attendrait. Le Staff est très accueillant efficace. Navette à la demande. Chambre hyperpropre. Plein de petites facilités agréables. Excellent, surtout au regard du prix. Je recommande vivement.
Stayed 1 night in Mar 2020
Response from rijo on 16 Mar 2020
Dear Esteemed gust, Greetings From Base9 Airport Hotel! Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit.

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et très belle déco dans la chambre
Personnel souriant aimable
Stayed 1 night in Feb 2020
Response from rijo on 8 Feb 2020
Dear Esteemed Guest, Thank you for the review and sharing your experience with us. We are happy to know that you were impressed with our facilities, staff & cleanliness. Your appreciative words are shared with the team members for whom this will be a huge motivational factor to keep up the good work. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next