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Staff where amazing, every time we needed something it was done quickly. Very comfortable rooms, convenient to town. Very much would recommend. Thankyou 💜
Nice place but far away from everything… there is nothing to est or buy close buy… need a long walk.
But it is still a good chose for the money you pay.
Stay is super friendly but be awar to book your tours yourself and specially a taxi because there are very few…
Good place to stay when visiting Alice Springs. Property is safe and secure. Stayed in a two bedroom apartment which also contained a washer in room for us to be able to catch up on Laundry during our extended stay in Australia.
Nice deck to hang out both in the morning and evening to sit and relax.
Property is a bit outside the CBD which can be both good and bad. Not much within walking distance.
Offstreet parking with the gates being closed after 7pm was good given the situation in Alice Springs.
Large accommodations with a washer and dryer provided which was handy. Convenient parking
Lori
Stayed 2 nights in Mar 2023
10/10 Excellent
Ingeborg
5 Feb 2023
Ingeborg
Stayed 2 nights in Feb 2023
4/10 Poor
Les
Business traveller, Travelled with partner
22 Jan 2023
Disliked: Staff & service
Room was ok, found magots on the kitchen floor from the bin outside the door, owners don't seem to like aboriginal people as we were confronted by the owners when we were having a few drinks in the court yard with family and friends, will never stay there again.
Les
Stayed 2 nights in Jan 2023
Response from Stacey - General Manager on 23 Jan 2023
Hi Les, thank you for your feedback. It is unfortunate that you did not feel the need to bring up your concerns with us during our conversation, one could assume that the comments were manufactured to reflect your own frustrations.You'll note that our discussion was not relevant to your race but directly relating to the disturbance that took place at both midnight and 10am when you allowed a large number of additional guests access to the property. Furthermore, your drinks were being consumed in the carpark where your vehicle was blocking the access of other guests, not in a private courtyard. Given that this is in direct breach of our terms of stay I agree that it is best for you to source other accommodation on your next visit to Alice Springs
really liked the apartments for the costing, would happily stay there again. the only negative which should be addressed, is that to have only 1 small gas bbq for 57 apartments is unacceptable. need at least 3-4 to be honest
Great after hours check in- texted me access codes and envelope in coded box. The apartments are two level set up, and the signage was a bit confusing- I would recommend putting the actual number of the room on the door as well as next to the door- the map shows the rooms next to each other- then a sign with an arrow showing 'up' which at many hotels i had stayed at means around the corner- the doors weren't clear. Three corporate execs were confused :) Not a biggy- but we knocked on a neighbours door and asked... we were upstairs. Thanks for easy checkout. No other issues. Coffee pod machine would be nice. But there was a plunger available.
Large, comfortable, clean with cooking n washing facilities.
Enjoyed the stay a lot. Wanted to return to stay but was fully booked. Book early to avoid disappointment.
Room was far too noisy... Laundry literally right outside my door under stairs and was going till 11pm on first night I stayed... Having been up since 4am and not being able to sleep because of the dryer starting for 5 seconds then stopping (reoccurring every 30 seconds) just about drove me insane... Was busy and noisy again the next day again 5pm when I was trying to have a nap ... Very stupid place to locate laundry facilities could barely hear the TV. Shower was clearly designed for a disabled person... Shower head was at shoulder level so had to squat to get head wet or tilt shower head which had the effect of flooding the rest of the bathroom (was a shower room/ toilet) weird room layout, couldn't watch TV from the bed... Bed was comfortable though which was the one saving grace... When you could get a peaceful sleep that is
Lovely apartment, and particularly good to have a courtyard for the dogs to be in as well as being allowed inside. The staff were friendly, accommodating and extremely helpful. Great amenities and very secure. We will definitely stay here again on our next visit
Stacey and Graham went out of their way to make us comfortable they really understand customer service and I have no hesitation recommending this establishment.
Self contained unit we stated in was clean and well appointed. There were some problems with the initial unit we were booked in and the proprietors Stacey(?) and Graham acknowledged this and went out of their way to resolve them. The extent to which they did this which is testament to their wanting their customers to be comfortable and happy. Based on that alone I'm happy to recommend this establishment.
Raised a couple of small issues with reception, dealt with promply by Stacey.
Thank you Stacey, the service privided by you and your Husband, is first class.
I would highly recommended.
The rooms are great and it's great to have somewhere to stay that will allow my dog, the yard area for the dog was room and secure. It was also good to be able to wash a few things before my next journey and hang it on the line overnight.
Very clean neat and tidy friendly staff and peaceful surroundings
Debra
Stayed 1 night in Sep 2021
4/10 Poor
Rebecca
17 Aug 2021
Disliked: Cleanliness, staff & service
Dirty, dark and poor service
It was a fairly disappointing stay. The towels weren’t changed and they stank! I went to wash them and the washing machine was broken. I was told to use the neighbours washing machine which was fine but I had to pay to dry the towels. That night I couldn’t sleep because the sheets and pillows stank like smoke. My guess were they weren’t changed either. The next day I was on an all day tour that began and ended outside of admin hours and I had no reception all day so I had to call outside of hours at approx 5.00 pm. They lady who answered was extremely rude and told me that she would not be changing the sheets or providing new pillows and that she had two young kids to deal with and she couldn’t deal with my problems. A man came with new pillows an hour or so later and no sheets. The property itself was extremely cold and the heater didn’t heat the room enough for it to be comfortable. It was also extremely dark even with all curtains open. With the curtains open there is no privacy as people walk past the windows to get to their property or on the street. The property has potential but the cleanliness and service is terrible.