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Reviews of Venetian Hotel

3.5 out of 5
Venetian Hotel
Bole Medhanialen Behind, Brekane Adere Africa Mall, Addis Ababa

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 16 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MIKUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean property with nice staff and a good restaurant. I will be staying here frequently.
Stayed 16 nights in Jan 2023

8/10 Good

David, Simpsonville

Business traveller
Liked: Cleanliness, staff & service
The pictures make it look like a nicer hotel than it is. Very basic. But service was good. Decent breakfast buffet, although I would like more fruit choices as can be found in this great country.
Stayed 3 nights in Dec 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank especially one of the GMs who went extra steps to accommodate me during this inconvenient/ delayed travel to Addis. Much appreciated!
Stayed 3 nights in Jun 2021

10/10 Excellent

ABHIJITH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Front desk staff very helpful and breakfast was also good but limited options were available. It’s very close to client office.
Stayed 4 nights in Feb 2021

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

2/10 Terrible

Arturas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at any means!
It’s simply criminal this place has 8,5 Hotels.com review rating. Total ignorance: two days been trying to contact regarding airport transfer without any success, our “deluxe” room was not ready at 9:30 PM, had to wait another half an hour for it and still had to call reception and ask to finish extra bed, apparently maid forgot to put on duvet! The dust and dirt everywhere. Loudspeakers in café attached to hotels was booming until midnight and again from 7:00 AM in the morning. Evil!
Stayed 1 night in Feb 2020

10/10 Excellent

BRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. A little off the main road which may have been a security threat according to my guide
Stayed 2 nights in Dec 2019

10/10 Excellent

Arndt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff...just a night in Addis. Layover at the airport, perfect hotel close by.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel, limpo e bom café da manhã
Bom hotel, limpo e todos muito amistosos. O vôo atrasou, mas a van esperou quase uma hora.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very welcoming and helpful. It is a great base for exploring Addis and there are lots of restaurants nearby . It is not suoer fancy but very clean and comfortable, and good value. The breakfast is ok. I would stay again.
Stayed 7 nights in Apr 2019

6/10 Okay

Melesse

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unpleasant first night, but okay generally
My stay was generally okay, but I had a terrible first night. First, I was not able to reach out to the hotel before my arrival because the phone number in the website was not working. As a result, I wasn’t picked up from the airport. Second, when I arrive I was told that they run out of rooms (I booked more than a week earlier) and they moved me to a different and low quality hotel where I had a terrible and sleepless night because of the hot room temperature (no AC) and buzzing sound of mosquitoes. I would not have stayed in this hotel even for half a price that I paid. I was moved back to Venetian the next day, where the rest of my stay was good. Nevertheless, I was disappointed that I was charged the same amount for the first night and the hotel manager did not even bother to talk to me despite my complaint to the reception.
Stayed 3 nights in Mar 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Venetian is a gem
My wife and I really enjoyed staying at the Venetian. We were supposed to stay with friends but they were out of the country and we decided on The Venetian kind of on a whim. It's in a pretty decent part of town, there's a lot of construction around it but there was never any major noise. The area is a bit dark at night but not creepy to walk back from areas near by. It's also within walking distance of some good restaurants, cafes and the Medhane-Alem Cathedral. We're filmmakers and although our safe was broken, we felt confident leaving our gear in the room. The free breakfast is small, but sufficient, and if you're needing to pass some time, the patio is relaxing to sit out on and have an ambo or a macchiato. Also, all the rooms have balconies which is really nice. The staff was fantastic, and super accommodating. It wouldn't hurt to have an additional trashcan in the bedroom. All in all, I really liked staying here and would recommend it to anyone who needs a good home base for staying in Addis.
Stayed 5 nights in Feb 2019

8/10 Good

Tufa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
This is a relatively new and clean hotel a very reasonable price. The staff is very friendly. It is off the main road, and hence less noisy, but restaurants, malls and movie theater are within few minutes walk. There are also some issues that that hotel management may need to pay attention to. The first one is breakfast. There are no good choices; they served the same papaya and water melon juice every single day(I stayed for 14 days). I think they should have an option without breakfast so that customers can get breakfast elsewhere. The second is that while there is hot water for the shower, the bathroom faucet did not have hot water. This seems to be some mechanical problem. The hotel could also be noisy until 11AM because of bars outside and at the top floor. They have a nice outdoor area, but it is all smoking area. But it is still good value for money.
Stayed 14 nights in Jan 2019
Response from Nat on 13 Mar 2019
Dear Guest, Thank you for taking your time to give us your feedback, we hope to see you back again Natnael

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, close to airport
Hotel is basic but clean and comfortable and the wifi worked well. The staff is extremely friendly and helpful. Our flight was 2 hours late, but the shuttle driver was still there to get us from the airport, and check in (which was at 1am) was easy and efficient with a very kind receptionist. The hotel is close to the airport, making it convenient for late night airport arrivals. The day time receptionist also helpfully called us a taxi to take us to our next destination to following morning. I would stay here again!
Stayed 1 night in Feb 2019
Response from Nat on 13 Mar 2019
Dear Guest, Thank you for taking your time to give us your feedback, we hope to see you back again Natnael

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
The staff were incredibly rude. They didn't give us the room we paid for. They even told us to come back the next day to get our money back because they ran out of rooms! It didn't occur to them that we got no place to stay at. We held our ground firm and finally they sent us to a cheaper hotel somewhere else. We didn't even bother to ask for a refund of the price difference to avoid dealing with them. Very bad experience!
Stayed 1 night in Jan 2019
Response from Nat on 21 Jan 2019
Dear Guest, we are very sorry to hear that, our team is looking at your complaint seriously and we will get back to you as soon as we can, in the mean time fill free to book and use your one free (complimentary) night stay at Venetian Hotel Again we apologies for the inconvenient caused, Regards Management team

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Nati on 1 Jan 2019
looking forward to welcoming you back. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly and helpful stuff, clean room, good restaurant. There is room for improvements in bathrooms areas
Stayed 1 night in Dec 2018
Response from Nati on 1 Jan 2019
Thank you for the lovely feedback, we look forward to welcoming you back, Regards

10/10 Excellent

Mo, Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing the staff was even better. Highly recommended. I especially enjoyed the lounge at the rooftop
Stayed 3 nights in Nov 2018
Response from Nat on 13 Dec 2018
Thank you and we hope to have you back again. Venetian hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Natnael on 23 Oct 2018
Thank you for taking your time to give us your feedback.

8/10 Good

Bjørn

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pessoal do hotel foi muito atencioso durante minha estadia e deixarão saudades em meu coração
Stayed 4 nights in Jan 2019
Response from Nat on 13 Mar 2019
Dear Guest, Thank you for taking your time to give us your feedback, we hope to see you back again Natnael

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay. Got a superior room. Friendly staff, big room, very clean. Wifi is good, they may increase the breakfast service . Shuttle service also available . Now there is also a new covered bar in the previois parking area; new construction works nearby but not too noisy.
Stayed 5 nights in Dec 2018
Response from Nat on 13 Dec 2018
Thank you for taking your time to give us your feedback and we hope to have you back again. Venetian hotel

10/10 Excellent

nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a pleasant stay. Go for the superior room. Friendly staff, big room, very clean. Wifi is good, food also. Shuttle service available
Stayed 4 nights in Sep 2018
Response from Nat on 5 Nov 2018
Dear Guest Thank you for your lovely feedback, we hope to see you back again regards Natnael