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Reviews of Ag Hotels & Suites

3 out of 5
Ag Hotels & Suites
Nii Ashong Mlitse, Accra, Greater Accra Region

Reviews

2.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.8/10

Cleanliness

2.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

Felix

Disliked: Staff & service, amenities
The hotel didn't honor Expedia bookings and I had to pay in cash again after I had been charged through Expedia. The pillows in the room smelt really bad and the water in the bath had plumbing leakage making the bathroom floor wet, that I complained about yet didn't get fixed. The staff basically acted like they didn't care or know what they were doing.
Response from Paul on 10 Jan 2023
Dear sir,Sorry for all the mishaps you went through sir. we again use this medium to apologize for all that happened and such abnormality would never occur again..Thank you for staying with us .

2/10 Terrible

Aboudou fatao

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just need my money back, because it doesn't make any sense to let me book a room when you new the hotel is in renovation 😠that's what we call scam, please I just need my money back
Stayed 2 nights in Jul 2022
Response from Jesse Ababio on 7 Mar 2023
Dear Valued Guest,There is now a new management that has taken over the facility from January 2023 and everything has being duly put in order nowour sincere apologies to all guest that had bad experience in the pastNo Guest will have any challenge booking here going forward.Active steps has been taken to ensure service standards at the hotel are leveled up. we are currently at our best of service.Be confident to Reserve here on Expedia.Stay at the AG Hotel and suites for the best of guest experience.RegardsJesse AbabioChannel ManagerAG Hotel and suites.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I arrived at the property, only to find out that my booking hadn't even been received by the hotel and was being controlled by someone named John who no longer works for the company. Instead of being helpful, the staff at the reception were dismissive and slow to offer assistance. My advice to anyone looking to stay here, please don't bother, save yourself the time and heartache.
Stayed 7 nights in Dec 2019
Response from Jesse Ababio on 7 Mar 2023
Dear Valued Guest,There is now a new management that has taken over the facility from January 2023 and everything has being duly put in order nowour sincere apologies to all guest that had bad experience in the pastNo Guest will have any challenge booking here going forward.Active steps has been taken to ensure service standards at the hotel are leveled up. we are currently at our best of service.Be confident to Reserve here on Expedia.Stay at the AG Hotel and suites for the best of guest experience.RegardsJesse AbabioChannel ManagerAG Hotel and suites.