Dear Mr.ViktorThank you for bringing to our attention your recent experience at Royal M Hotel & Resort Abu Dhabi. We appreciate your candid feedback, particularly regarding the shortcomings you encountered.The absence of coffee service in the lobby at 9:00 am is completely unacceptable. We are taking immediate and decisive steps to guarantee proper staffing levels to ensure uninterrupted service availability throughout the day.We deeply regret the significant delays you experienced in obtaining passwords for the computers at the business center, compounded by the lack of printer paper. There should have been readily available staff to assist you promptly. We are launching a thorough investigation into this incident and will implement stricter protocols to ensure the business center is consistently operational and adequately staffed during designated hours.We understand that these seemingly minor issues can have a significant impact on the overall guest experience. At Royal M Hotel & Resort Abu Dhabi, we are firmly committed to providing a professional and well-managed environment. Your feedback serves as a valuable reminder of areas where we must improve.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager

Dear Ms. MariaThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear Mr. PunithThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear Mr. CameronThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear Mr. Ho YiThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We are truly sorry to learn that your recent stay at Royal M did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager

Dear Mr. Samir Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear SharronThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager

Dear Mr. FarhadThank you for your delightful review of Royal M Hotel & Resort Abu Dhabi! We are heartened to hear that your recent stay exceeded your expectations and that you found our hospitality and accommodations to be of exceptional quality.We are truly gratified to learn that our service met your expectations. Your kind comments have been shared with the entire management team and staff, and they were all delighted to hear that you enjoyed your stay at Royal M.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

Dear Mr.Jeffrey Thank you for choosing Royal M Hotel Abu Dhabi for your recent stay and for taking the time to share your valuable feedback. We are truly delighted to hear that you found your overall experience to be "great" and appreciate your returning to our hotel.Your kind words about the beautiful and clean rooms, exceptionally attentive service, and convenient taxi accessibility are greatly appreciated. We strive to provide every guest with an exceptional experience, and your satisfaction affirms our efforts.We sincerely appreciate your feedback regarding the restaurant service. While we are happy to hear that you enjoyed the wide range of dining options within walking distance, we understand that the service at our own restaurant fell short of your expectations. Rest assured, your observations are taken seriously, and we will closely review this matter with our restaurant team to ensure consistent guest satisfaction in all areas.Your recommendation means a great deal to us, and we are confident that Royal M Hotel Abu Dhabi will continue to exceed your expectations on future visits. We eagerly await the opportunity to welcome you back once again.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

Dear Mr. DaoudThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.However, we sorry to read that you were not completely satisfied with the service. Kindly note that our staff receive regular customer service training to ensure we are offering a high level of friendly professional service to all our guests from different nationalities. However, we will review this point to see where additional training can be implemented to enhance customer service standards and allow our colleagues to further anticipate guest needs.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager

Dear Mr. DanishOn behalf of the entire team at Royal M Hotel Abu Dhabi, we extend our sincerest gratitude for your recent stay and your exceptionally kind feedback. We are delighted to hear that your experience surpassed expectations, particularly with regard to the exemplary service rendered by our staff and the undeniably advantageous location of our hotel.Your positive assessment of our team's dedication to impeccable hospitality and personalized attention resonates deeply with our core values. Knowing that we contributed to your enjoyment during your time in Abu Dhabi fills us with immense pride.The strategic positioning of Royal M within the vibrant tapestry of Al Bateen Marina, offering seamless access to the renowned Corniche Beach and a plethora of retail options, is indeed one of our finest assets. We are thrilled that you found it to be the perfect base for exploring the city's many delights.Your feedback is both valued and appreciated. It serves as a vital compass, guiding us in our constant pursuit of providing unparalleled comfort and remarkable experiences for every guest. We sincerely hope that you will grant us the opportunity to welcome you back to Royal M Abu Dhabi in the near future, where we endeavor to further elevate your stay with a touch of unparalleled luxury, perhaps overlooking the majestic expanse of the Arabian Sea.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

Dear Ms. Michelle,We at Royal M Hotel & Resort Abu Dhabi extend our sincerest gratitude for your recent visit and for taking the time to share your insightful feedback. We are delighted to hear that you found our hotel to be both aesthetically pleasing and impeccably maintained, and that the Marina setting enhanced your experience with delightful sunset strolls and convenient access to diverse culinary options.However, we must express our sincerest apologies that your experience at our hotel restaurant did not meet your expectations. We take immense pride in our upscale ambiance and exceptional service standards, and it deeply disappoints us to learn that these aspects fell short in your case. We sincerely apologize for the confusion regarding your room number inquiries and the unfortunate errors with your orders. We understand that these missteps significantly detracted from your dining experience, and we assure you that this is not representative of the level of hospitality we aspire to deliver.Your feedback is invaluable to us, and we take all guest experiences seriously. We have immediately initiated a thorough investigation of the issues you raised within our restaurant team and are committed to taking swift and decisive action to address them. We will implement comprehensive training programs to foster improved communication and attentiveness among our staff, and we will rigorously review our ordering and food preparation procedures to minimize the possibility of errors.While we regret that your restaurant experience fell short of perfection, we sincerely hope that your overall stay at Royal M was enjoyable and that you found Abu Dhabi to be a captivating destination. Your feedback is instrumental in our continuous pursuit of excellence, and we trust that you will consider gracing us with your presence again in the future, when we are confident we can deliver an experience that is truly befitting of your esteemed patronage.Thank you once again for sharing your valuable feedback. We wish you all the best in your future travels.With deepest respect and appreciation,

Dear Mr. KevinThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

Dear Mr. AhmedWe're so happy to hear you enjoyed your stay at Royal M Hotel Abu Dhabi and found so many aspects to appreciate. Your detailed feedback is incredibly valuable to us as we strive to continuously improve and provide the best possible experience for our guests.Your kind words about Ibrahim professionalism and warm welcome are truly appreciated. We take great pride in our front-desk team's ability to set a positive and welcoming tone for our guests. His effort to make the check-in process quick, smooth, and even filled with laughter is exactly what we aim for, and we're glad it made you feel so welcome.It's wonderful to know you loved your room with its comfortable bed, effective blackout blinds, and breathtaking views. We're also happy to hear the well-designed tub and consistent water temperature exceeded your expectations, as these are details we take great pride in. While we apologize for the occasional noise from neighbors, we appreciate your understanding and will continue to explore soundproofing solutions to enhance guest experience in this area.Catching the sunrise with breakfast and enjoying the diverse buffet options sounds like a perfect way to start the day. Your feedback about the chefs and overall quality of the breakfast offerings is valuable, and we will share it with the culinary team for their encouragement. Additionally, we're glad you enjoyed the evening poolside show and the calming harp music in the lobby – these extra touches are meant to enhance the guest experience, and your positive feedback confirms our efforts are successful.We appreciate your insightful feedback about the motion sensor placement in your room corridor. We understand the inconvenience of walking in the dark and will definitely consider this for future improvements. Your observation about the bench for delivery riders is also heartwarming and aligns with our commitment to being a considerate and welcoming space for everyone.We are truly delighted to hear that you found the staff to be helpful, professional, and well-trained. Providing excellent service at all levels is a top priority for us, and your positive feedback confirms that we are achieving our goals. Your mention of the sufficient parking spaces and the thoughtful bench for delivery riders demonstrate that you appreciate the details we strive to provide for our guests' convenience and comfort.Thank you again for taking the time to share your detailed and constructive feedback. It is invaluable to us as we continuously strive to improve and offer the best possible experience for every guest. We hope to welcome you back to Royal M Hotel Abu Dhabi soon for another memorable stay!Sincerely Ibrahim HassanDuty Manager

Dear Ms. MercyThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi. We are glad to hear that you enjoyed your overall stay, and we appreciate your kind words about Dolly in reception.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

Dear Ms. Tiffany Thank you for taking the time to review your stay at Royal M Hotel & Resort Abu Dhabi. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer, It’s always great when we can help guests make the most of their time with us.We are so pleased to hear that you found service to your liking . We take cleanliness and hygiene very seriously , and we take our guests' satisfaction very seriously. The most important in our hotel to provide a clean and comfortable environment for our guests. Thank you again for taking the time to share your feedback with us. We hope you’ll visit us again soon.Sincerely Oumaima ChafikGuest Relation Officer

Dear Mr. KerriThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.

Dear Mr. Samir,Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi. We are glad to hear that you enjoyed your stay with us and that you liked the room facilities.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Anouar ElkadiouiAssistant Front Office Manger

Dear Mr. samir,Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi. We are glad to hear that you enjoyed your overall stay, and we appreciate your kind words about our team in reception.We are also glad that you satisfice with our room price and our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Anouar ElkadiouiAssistant Front Office Manager

Dear our guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear our guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Shakeeb, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Boris,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Michal,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Ms.Terra,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Ms. Samantha,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.Your comment has been taken on board by our managers who will take proper and necessary actions to avoid such situation for future guests.We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday.SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Waddah .Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.Your comment has been taken on board by our managers who will take proper and necessary actions to avoid such situation for future guests.We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday.SincerelyAnouar ElkadiouiFront Desk Manger

Dear Ms. Sophie,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Kristiffer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger

Dear Mr. Parks,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.Your comment has been taken on board by our food & Beverage manager who will take proper and necessary actions to avoid such situation for future guests.We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday.SincerelyAnouar ElkadiouiFront Desk Manger

Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager

Dear Mr. Paulo,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Mohammed, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mrs. Rachel, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Jonathan, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Ms. Levin, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Mark, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay. Your comment has been taken on board by our Health and safety manager who will take proper and necessary actions to avoid such situation for future guests. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Ahmed, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Ahmed, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mr. Gauravdeep, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Mrs. Kate, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager

Dear Reviewer, Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. Sincerely Yehia Sokar Front Office Manager