Reception
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Reviews of Grand Continental Hotel

3 out of 5
Grand Continental Hotel
Sheikh Hamdan bin Mohammad St, Next to Capital Garden, Abu Dhabi

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 144 reviews" "
Rating 8 - Good. 62 out of 144 reviews" "
Rating 6 - Okay. 25 out of 144 reviews" "
Rating 4 - Poor. 12 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back - good reception
Great hotel about a half mile from the water front. Dunkin donuts around the corner and 5 minutes walk from Starbucks and next to a small park with fountains. I was very happy. Room a bit dated but big and spacious.
Stayed 2 nights in Oct 2023
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nothing to say particular. Bathroom need to be upgraded.
Stayed 2 nights in Feb 2020
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest,Thank you for your feedback, we do apologies for inconvenience caused during your stay.

2/10 Terrible

Graham

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.

4/10 Poor

Jovan

Disliked: Staff & service
Bad service , rude receptionist staff
Stayed 2 nights in Oct 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest,Thank you for your feedback, we do apologies for inconvenience caused during your stay. Please accept our sincerest apologies!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.

2/10 Terrible

Laith, Abu Dhabi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, unfriendly employee reception, smoking smell in the room
Stayed 1 night in Sep 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest,Thank you for your feedback, we do apologies for inconvenience caused during your stay.

6/10 Okay

May

Stayed 1 night in Aug 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.

8/10 Good

HY

Travelled with family
Liked: Cleanliness, staff & service
3*** Hotel. Furniture, bedding and decors need some upgrades. Breakfast area is small and not a lot of variety of food.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation
its nice and convenient
Stayed 2 nights in Jun 2019
Response from Shaikh Nafisa on 15 Mar 2024
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bidet in the toilet if possible to install.
Stayed 1 night in May 2019

8/10 Good

Mohammad Umer

Liked: Staff & service
Stayed 4 nights in Feb 2019

4/10 Poor

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Poor - smoky and no hot water
Check in fine and good central location near to underground car park. However our room on a non-smoking floor was incredibly smoky. Clearly they don't take a penalty charge against clients who break the rules and they don't do a deep clean after somebody smokes in a non-smoking room. Horrible smell. They changed us to a better room but didn't seem interested in the smelly room at all. In the morning, the shower water was not very warm so we couldn't shower - poor really. Otherwise it's a cheap and centrally located hotel - a bit old and tired though and not much management interest in giving us a non-smelly room with hot water. It's not much to ask really. We would book somewhere else next time.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Sajan, Abu dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Anupam Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, staff was very nice, food was very good n tasty. Neat n cleat.
Stayed 1 night in Oct 2018

8/10 Good

sugathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

SANDIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Bikesh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty blanket
Well everything was fine they have so much in bathroom it was nice The location was near to some amazing restaurants and the everything was great until we saw blood stain the blanket ruin everything
Stayed 1 night in Oct 2018

8/10 Good

Adnan

It was comfortable , friendly staff , good rooms and good service .
Stayed 5 nights in Aug 2018

6/10 Okay

Prajesh

Stayed 1 night in Aug 2018

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

nigel

Disliked: Property conditions & facilities
grand continental flamingo hotel
needs updating but location and cost helps it, hard to find for taxi drivers
Stayed 1 night in Jun 2018

8/10 Good

Ershad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy overall but I did a mistake that I booked via trivago. Changing the booking date is such a big task... Next time I would book only via booking.com

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I arrived at 8 mornning and they said that you have to wiat till somebody leave , I was luky that idedint wait more that 30'menits .
Stayed 1 night in Mar 2018

8/10 Good

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abdulla

Disliked: Cleanliness
The hotel cleanliness is badly
Only the room was less than good
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Non smoking room had the smell of tobacco. Beds and bedding needs to be looked at more thoroughly.
Stayed 1 night in Nov 2017

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Jan, Abu Dhabi

Liked: Cleanliness, staff & service, room comfort
City Center, good for short business stay
Good value for money, friendly employees. My room was ready for early arrival without extra charges. GuestRoom in need of refurbishment.
Stayed 1 night in Jul 2017

10/10 Excellent

Asad Salim, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very good
Stayed 1 night in Jun 2017

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Sravan

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

MUHAMMED M

Liked: Cleanliness, staff & service
For us it's ok good
Room was good , but there in toilet no accessories lik brush and paste , once use bathing washroom fully occupying water , it will not go through sewerages . Only one night stay there , so we not tell about this to them

8/10 Good

Ryan joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pey wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The service not good gsgshjshgsjsbsbsbsjshshjdndndndndnj

8/10 Good

Abdul Raziq, Abu Dhabi UAE

Liked: Cleanliness, room comfort
Good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The stay was good and comfortable and the location of the hotel had a great view.

8/10 Good

Mark Anthony

Liked: Staff & service, room comfort
Disliked: Cleanliness
It was good, only the smell wasnt nice. Carpet is old and stingy maybe due to daily use.

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Convenient
It's clean and no nuisance of hooker hotel. Family friendly and peaceful and Affordable .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!
Location was great!

8/10 Good

Ruby Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was awesome and so comfortable

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities