Hallway

Reviews of Daniel & Jacob's urban studios and boutique apartments

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Nadia

Liked: Cleanliness, room comfort
Industrial style with a luxurious flair
We were extremely happy with the comfort of the room. The bed was extremely comfortable and felt really high quality, the room had a cool industrial vibe to it. In this price range it, it felt downright luxurious! Before arrival, the staff had issues contacting me by SMS, and mailing them through Hotels.com didn't work. However, it was quickly cleared up through a phone call. This is a contactless hotel, and the PIN codes to check in to the room worked seamlessly. There's also a clean and stylish common kitchen easily available. We only have two points we were unhappy with: - it remained unclear to us if we could have used the parking. The garage says "max 2.05m" while the information from the hotel is max 2.0m. We didn't risk it - but there was ample reasonable parking in the area. - check out is at 11.00, but at 10:45 cleaning staff was knocking on the door pretty aggressively asking us to leave. This was a little uncomfortable as we were obviously almost done packing and on our way out the door. 3 cleaners waiting impatiently before the check out time had even passed was a little uncomfortable - kind of broke the contactless experience and was a bit of a bummer at the end of our stay. That said, when heading back to Aarhus, we're picking this place. It's a 5 min walk to the light train and the area is very relaxed and nice.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Room comfort
Godt og funktionelt
Vi havde et godt ophold, men havde lidt knas med at få registreret os og havde derfor ikke koderne til at komme ind. Support virkede dog godt og vi kom ind. Rengøring var ikke helt i top - en skraldespand manglede at blive tømt og toilettet virkede ikke helt rent.
Stayed 1 night in May 2024
Response from The Daniel&Jacobs Team on 23 May 2024
Hi Thomas,Thank you for the nice review.We will have a talk with our cleaning company, thanks for bringing it to our attention.All the best

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Alles rund um die Unterkunft war super. Sauber und ruhig. Allerdings war das Check-in viel zu kompliziert. Das Hotel war telefonisch nicht erreichbar. Zum Glück gab es den Expedia Kundenservice, der sehr hilfreich war. Ich musste draußen über 2 Stunden warten, da ich den Zugangscode nicht erhalten hatte.
Stayed 1 night in May 2024
Response from The Daniel&Jacobs Team on 20 May 2024
Hi Mario,Thank you for the review.We are glad that you liked our hotel, and we will be looking into the delayed communication. We are sorry you had to wait and for the inconvience.All the best

10/10 Excellent

Jesper B

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2024
Response from The Daniel&Jacobs Team on 20 May 2024
Hi Jesper,Thank you for the nice review.We are glad you enjoyed your stay :)All the best

2/10 Terrible

Aya

Stayed 2 nights in May 2024
Response from The Daniel&Jacobs Team on 14 May 2024
Hi Aya,We are sorry for the low score, and would love to hear what has costs it.Please reach out to us, and let us know.All the best

8/10 Good

Handicapformidlingen

Business traveller
Liked: Room comfort
Stayed 1 night in May 2024
Response from The Daniel&Jacobs Team on 14 May 2024
Hi,Thank you for your review.Please let us know if there is anything we could have done to improve your stay.All the best

10/10 Excellent

Morten

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024
Response from The team from Daniel&Jacobs on 6 May 2024
Hi Morten,Thank you for the very nice review, hope to see you again soon.All the best

10/10 Excellent

jacob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great new place in Århus. I was here for work and it all worked really well :-) Parking was easy, check in even more easy and I slept in a brand new bed.
Stayed 1 night in May 2024
Response from Rune on 3 May 2024
Hello NielsThank you for staying with us. Hope to see you again.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
No warm water, construction at 7AM.
No warm water during my 2 day stay, construction all around and drilling in Walls at 7AM. Staff on site all Said they didnt know How to help. The place is clearly not finished and for now i would book something else.
Stayed 2 nights in Apr 2024
Response from The team from Daniel&Jacobs on 6 May 2024
Hi,Thank you for your review.We are sorry for the inconvenience the surrounding construction has had. We are trying to be in commnication with them at all times, to minimize the noise and annoyance it can create.As for the hot water, we can not see anywhere that anyone has mentioned that, so we would love to know whoyou talked to doing your stay, for that is something we would fix immediately. So please do let us know about that.Again thank you for your feedback.All the best.

6/10 Okay

Janne

Stayed 4 nights in Apr 2024
Response from The Daniel&Jacobs Team on 6 May 2024
Hi Janne,Thank you for your review.We always try to make our guests stay as comfortable as we possible can, so we would be very happy if you would write us an email at service@danielandjacobs.com, with some commentens on how we could improve your stay.Hope to see you again.All the best.

10/10 Excellent

jacob

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Easy parking garage. I could see the sea from my room. I liked it a lot.
Response from Nelli on 29 Mar 2024
Dear Jacob,Thank you very much for staying with us! Our team is so happy that you enjoyed the stay!We really hope to see you again another time!:)