This hostel was very convenient for me. I arrived at 1:30 am from a late flight, and the staff were very helpful. Everything is very clean, breakfast is included, and the location was perfect for my business and near the Skytrain,
A brand new place with absolutely no experience in customer service what so ever. Every room has ONLY ONE power outlet without any other options to even provide extention cord or other compensations for the inconvenience. The staff keep making excuse for the inexperience of the hotel saying "it's the first project" and also told us that he will get back to us in 10 min. but never did and when we saw him in the lobby said "tomorrow we will get back to you" but never did!
Overall good for its location, cleaniness, staff attitude.
But its 7 stories building. The dorm are on level 3, 5 and 6. Was told a only private room on level 7. Level 2 and level 4 are common area and shower room. Toilets on every floor. So you have to climb many levels if you are given the bed on level 5 or 6.