6/10 Boleh diterima
Victor
19 Jul 2025
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
In honesty there was nothing outstandingly good or bad, but in general the hotel décor and furnishing is rather tired and in bad need of a revamp. The room was large, had a good view of the bay, but generally poor. Internal doors didn't catch or lock, including the bathroom, shower leaked onto floor through screen, but water pressure very good and lots of very hot water. The basics for a good hotel are there, but no attention to detail, and management failure for not checking these things. I blame poor management, not the staff, who were very helpful. To give one small example: only one receptionist on duty, even though there were two reception stations, so long queues built up to check in/out or ask for anything. This lead to some guests being rude to the receptionist for no fault of her own. I saw her visibly upset. There should be no need for this. Despite the shortcomings my stay was pleasant enough.
Victor
Menginap 4 malam pada Jul 2025
