The front desk attendents were not very nice, inviting or helpful. We got there around 11am, had lunch and wanted to check in and was basically told were out of luck, had to wait until 4pm, even after we called they stated they would accommodate at least 2 rooms.We stayed in room 408 and the bathroom had water damage around the baseboard and the floor was coming up, the toliet handle would not work, maintenance came to fix it quickly. Which was very much appreciated.The room cleaning team, when they did come every other day, they did the bare essentials, and we had to go to the front desk to request toliet paper, clean towels and more shampoo. (This was on a cleaning day) aren't these items part of the cleaning and guest services and fees we paid for.The beach was decent, the umbrellas and chairs were nice to have, although it was ridiculous that we had to pay for them, when we already paid for the hotel stay. 2 chairs and cabana were 35.00 for a day and 2 chairs and a umbrella were $20.00 for the day. We got a straw and plastic, plastic,plastic with every breakfast, lunch or drink we ordered, even at the beach. Straws are not ocean friendly and could hurt the animal the hotel says they are and eco friendly.Now, we did see several fish, a few dolphins and several manateesThe beach had alot of shells as you were going into the ocean, which tore up your feet, but once you got past that, early in the morning you see straight down. Candis servered us on the be was amaz
