Lihat semua hartanah

Excellence Playa Mujeres - Adults Only All Inclusive

Hartanah 5.0 bintang
Hartanah menghadap ke pantai untuk dewasa sahaja dengan 7 kolam renang terbuka

Pilih tarikh untuk melihat harga

Galeri foto untuk Excellence Playa Mujeres - Adults Only All Inclusive

Bahagian luar
Video hartanah
1 bilik tidur, peralatan tempat tidur premium, gebar bulu kapas
Pemandangan dari hartanah
Taman
VIP Access

Ulasan

9.2 daripada 10
Hebat

Kemudahan popular

  • Di pantai persendirian
  • Restoran
  • Kolam
  • Merangkumi semua
  • Bar
  • Tab Panas

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Lihat semua foto untuk Excellence Club Junior Suite Pool View

1 bilik tidur, peralatan tempat tidur premium, gebar bulu kapas

Excellence Club Junior Suite Pool View

8.0 daripada 10
Sangat baik
(5 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
Bilik tidur berasingan
  • 75 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Excellence Club Junior Swim Up Suite Pool View

Pemandangan dari bilik

Excellence Club Junior Swim Up Suite Pool View

9.6 daripada 10
Luar Biasa
(7 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
Langsir/tirai gelap terus
  • 75 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Junior Suite Spa or Pool View

1 bilik tidur, peralatan tempat tidur premium, gebar bulu kapas

Junior Suite Spa or Pool View

9.4 daripada 10
Luar Biasa
(71 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
Bilik tidur berasingan
  • 75 meter persegi
  • Boleh menampung 3
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Lihat semua foto untuk Junior Swim Up Suite Spa or Pool View

1 bilik tidur, peralatan tempat tidur premium, gebar bulu kapas

Junior Swim Up Suite Spa or Pool View

9.8 daripada 10
Luar Biasa
(28 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
Bilik tidur berasingan
  • 75 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Terrace Suite With Plunge Pool

1 bilik tidur, peralatan tempat tidur premium, gebar bulu kapas

Terrace Suite With Plunge Pool

8.6 daripada 10
Cemerlang
(12 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
  • 149 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Two-Story RooftopTerrace Suite Spa or Pool View

Pemandangan dari bilik

Two-Story RooftopTerrace Suite Spa or Pool View

9.0 daripada 10
Hebat
(6 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
  • 75 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Excellence Club Junior Suite Ocean View

Pemandangan dari bilik

Excellence Club Junior Suite Ocean View

9.6 daripada 10
Luar Biasa
(10 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
Langsir/tirai gelap terus
  • 75 meter persegi
  • Pemandangan laut
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Pemandangan dari bilik

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

10.0 daripada 10
Luar Biasa
(7 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
Item bar mini percuma
Televisyen LED
Peratalan tempat tidur hipo-alergenik
Menu bantal
  • 75 meter persegi
  • Pemandangan laut
  • Boleh menampung 2
  • 1 Katil Raja (King)
Mod logo
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Tentang kawasan sekitar

Peta
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

Tempat berdekatan

  • Pantai Mujeres - 8 min berjalan kaki - 0.7 km
  • Kelab Golf Playa Mujeres - 4 min memandu - 2.8 km
  • Terminal Maritim Isla Mujeres - 46 min memandu - 9.1 km
  • Pantai Utara - 47 min memandu - 9.4 km
  • Dolphin Discovery - 50 min memandu - 12.6 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 38 minit memandu

Restoran

  • ‪Hiroshi Bar - ‬6 min memandu
  • ‪World Café - ‬7 min memandu
  • ‪Don Fernando Lobby Bar - ‬5 min memandu
  • ‪Caprichos Villa del Palmar - ‬5 min memandu
  • ‪Davinos - ‬5 min memandu

Tentang hartanah ini

Excellence Playa Mujeres - Adults Only All Inclusive

Hartanah mewah merangkumi semua terletak di Playa Mujeres
Manfaatkan bersebelahan padang golf, 7 bar kolam dan bar renang naik di Excellence Playa Mujeres - Adults Only All Inclusive. Dengan pantai persendirian, tempat makan berhadapan pantai dan bar pantai, hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Manjakan diri anda dengan hidroterapi, urut atau rawatan badan di tapak spa. Di 11 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Gimnasium 24 jam menawarkan kelas aerobik dan kelas yoga; perkara lain untuk dilakukan termasuk bola tampar, aktiviti berkayak, and bersnorkel. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan teres atas bumbung dan kedai kopi/kafe.
Manfaat lain di hartanah ini termasuk:
  • 7 kolam renang terbuka dengan payung pantai/kolam dan bar renang naik
  • Percuma letak kenderaan valet
  • Gelanggang tenis terbuka, pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj) dan lif
  • Meja/kaunter hadapan 24 jam, porter/tukang angkut dan tempat simpanan bagasi
  • Ulasan tetamu memberikan markah tertinggi untuk pilihan tempat makan, pantai dan kolam renang
Ciri-ciri bilik
Semua 450 bilik disertakan dengan keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, sebagai tambahan kepada sentuhan bermakna seperti menu bantal dan peti besi muat komputer riba. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lain-lain kesenangan di semua bilik termasuk:
  • Kitar semula, mentol lampu LED dan pengomposan
  • Bilik mandi persendirian dengan tab mandi berpancutan dan kelengkapan dandanan diri percuma
  • 55-inci TV LED dengan saluran TV premium
  • Balkoni atau laman dalam berperabot, tempat duduk berasingan dan produk pembersihan mesra alam

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik 24 jam
Bar mini dalam bilik (termasuk semua minuman)
Dispenser minuman keras dalam bilik

Aktiviti dan kemudahan/peralatan

Semua aktiviti dan penggunaan kemudahan dan peralatan di tapak hartanah disertakan.

Aktiviti air

Aktiviti berkayak
Belayar
Bersnorkel

Aktiviti darat

Aktiviti berbasikal
Kemudahan kecergasan
Bola sepak
Tenis
Bola tampar

Pelajaran/kelas/permainan

Aerobik
Memasak
Tarian
Bahasa
Pilates
Kecergasan air
Yoga

Hiburan

Hiburan dan aktiviti di tapak
Akses ke kelab di tapak
Persembahan langsung di tapak
Majlis tema

Anugerah dan gabungan

Hartanah Diperakui Eko
Hartanah ini menyertai EarthCheck, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Hartanah serupa

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool | Peralatan tempat tidur hipoalergenik, bar mini percuma

Excellence Coral Playa Mujeres - Adults Only All Inclusive

  • Di pantai persendirian
  • Kolam
  • Tab Panas
  • Merangkumi semua
9.2 daripada 10, Hebat, 129 ulasan
Excellence Coral Playa Mujeres - Adults Only All Inclusive

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
  • Tempat letak kenderaan valet percuma di tapak hartanah

Makanan dan minuman

  • 1 bar berenang
  • 1 bar pantai
  • 1 kedai kopi/kafe
  • 11 bar/ruang istirahat
  • 11 restoran
  • 7 bar tepi kolam
  • Bar/deli snek

Restoran di tapak hartanah

  • Oregano
  • The Grill
  • The Lobster House

Aktiviti menarik

  • 1 gelanggang tenis terbuka
  • 1 tab panas
  • 7 kolam renang terbuka
  • Belayar
  • Berkayak
  • Bersnorkel
  • Bola tampar
  • Gimnasium 24 jam
  • Kelas kecergasan
  • Kelas yoga
  • Pustaka
  • Sauna
  • Selam skuba
  • Spa perkhidmatan penuh

Kemudahan

  • ATM
  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Kawasan luar

  • Di pantai persendirian
  • Gril barbeku
  • Kebun sayur
  • Payung kolam
  • Taman
  • Teres atas bumbung

Spa perkhidmatan penuh

  • 15 bilik rawatan
  • Balut badan
  • Bilik rawatan pasangan
  • Hidroterapi
  • Kawasan rawatan terbuka
  • Mandian Turki
  • Mata air panas/mineral
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Tab panas

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Lif (kelebaran pintu 90 sentimeter)
  • Meja khidmat rencam mudah diakses kerusi roda
  • Meja pendaftaran mudah diakses kerusi roda (ketinggian 112 sentimeter)
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Pengangkutan ulang-alik lapangan terbang mudah diakses

Lain-lain

  • 4 tingkat
  • 9 bangunan
  • Dasar kitar semula yang komprehensif
  • Kawasan merokok yang dikhaskan
  • Layanan berperikemanusiaan terhadap haiwan liar yang dikurung
  • Pendidikan budaya dan ekosistem tempatan
  • Pilihan tempat makan vegan
  • Pilihan tempat makan vegetarian
  • Pinggan mangkuk boleh guna semula
  • Produk pembersihan mesra alam digunakan
  • Sarapan vegetarian tersedia
  • Sekurang-kurangnya 80% cahaya daripada LED
  • Sekurang-kurangnya 80% daripada makanan bersumber tempatan
  • Straw minuman terbiodegradasikan tersedia
  • Tiada straw minuman plastik

Kemudahan bilik

Bilik tidur

  • Gebar bulu kapas
  • Langsir gelap terus
  • Menu bantal
  • Peralatan tempat tidur hipoalergenik
  • Peralatan tempat tidur premium

Bilik mandi

  • Berus gigi dan ubat gigi
  • Bilik mandi persendirian
  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Selipar
  • Tab mandi berpancutan
  • Tab mandi dan pancuran mandi berasingan
  • Tuala disediakan

Hiburan

  • TV LED 55-inci dengan saluran kabel/satelit premium

Makanan dan minuman

  • Air botol percuma
  • Bar mini berisi percuma
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam

Lain-lain

  • Kitar semula
  • Meja
  • Pancuran mandi cekap air
  • Pencahayaan LED
  • Pengomposan
  • Penyaman udara (kawalan suhu)
  • Peti besi muat komputer riba
  • Produk pembersihan adalah mesra alam
  • Suis jimat tenaga dalam bilik tamu
  • Tandas cekap air
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Daftar masuk awal tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Semua tetamu diminta menyediakan kad pengenalan diri yang dikeluarkan oleh kerajaan dan kad kredit yang sah semasa daftar masuk bagi bayaran sampingan.

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran pengangkutan ulang-alik lapangan terbang: MXN 3904.21 setiap kenderaan (perjalanan pergi balik, maksimum seramai 2 orang)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Transaksi tanpa tunai tersedia
Hartanah ini menggunakan tenaga angin, di samping sistem kitar semula air dan produk pembersihan mesra alam
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
Tidak hadir memerlukan bayaran penuh, termasuk cukai dan bayaran perkhidmatan.

Perkara yang kami harus menyebut

Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
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Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
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Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
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Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Soalan lazim

Adakah Excellence Playa Mujeres - Adults Only All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 7 kolam renang terbuka.

Adakah Excellence Playa Mujeres - Adults Only All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Excellence Playa Mujeres - Adults Only All Inclusive?

Letak kenderaan valet adalah percuma di hartanah ini.

Apakah masa daftar masuk di Excellence Playa Mujeres - Adults Only All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Excellence Playa Mujeres - Adults Only All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Excellence Playa Mujeres - Adults Only All Inclusive memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak MXN3904.21 setiap kenderaan dikenakan.

Adakah manfaat merangkumi semua tersedia di Excellence Playa Mujeres - Adults Only All Inclusive?

Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan dan aktiviti termasuk bersnokel, berkayak, berlayar dan banyak lagi.

Di manakah terletaknya Excellence Playa Mujeres - Adults Only All Inclusive?

Terletak di Playa Mujeres, hartanah yang menghadap ke pantai ini terdapat bersebelahan padang golf serta dalam jarak 1 bt (2 km) dari Pantai Mujeres, Pantai Punta Sam dan Terminal Feri Punta Sam. Kelab Golf Playa Mujeres dan Tapak Arkeologi El Meco juga dalam jarak 3 bt (5 km).

Excellence Playa Mujeres - Adults Only All Inclusive Ulasan

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 907 daripada 1181 ulasan
Penilaian 8 - Baik. 150 daripada 1181 ulasan
Penilaian 6 - Boleh diterima. 75 daripada 1181 ulasan
Penilaian 4 - Lemah. 16 daripada 1181 ulasan
Penilaian 2 - Teruk. 33 daripada 1181 ulasan

9.6/10

Kebersihan

9.6/10

Kakitangan & perkhidmatan

9.4/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.4/10

Mesra alam

Ulasan

6/10

Many things not up to snuff. Tv, phone not working. Cutting corners , not excellence. Food mediocre.
Menginap 5 malam pada Jul 2025

10/10

My stay here was amazing and everything I needed after working 70 hrs a week all the time . I enjoyed a nice and relax vacation with my fiancée and loved my stay here and stand by the excellence brand . What really surprised me is how pleasant the staff is considering I know how other all inclusive resorts can be. The employees seemed to really enjoy their job and were super polite. I wish we had more sunshine during our stay considering we visited at the end of June but I wouldn’t change a thing about my trip . Would absolutely stay here again food was great lots of different options , gym was state of the art , entertainment was cool , drinks were flowing , and so many activities throughoutthe day . AMAZING place and will definitely come back .
Menginap 4 malam pada Jun 2025

8/10

The trip was good but was approached by many hidden fees but hotel staff.
Menginap 4 malam pada Jul 2025

10/10

Best all inclusive we’ve ever been to! Highly recommend!!!!!
Menginap 6 malam pada Jul 2025

4/10

No anti slip protection on the in-room stairs, causing major injury to an individual in our party
Menginap 5 malam pada Jul 2025

6/10

Beautiful ocean, mostly nice staff, very mediocre food and the added 400 dollars to upgrade to The Excellence Club is not worth it at all. My room phone was broken and took 30 hours to fix. My friends phone was broken, but got fixed in a few hours. Supposed premium liquor in your room for “ Excellence Club “, but my friend wanted gin in his room ( that’s all he drinks ) and they wouldn’t give him any. Women can literally be nearly naked at breakfast, but if a guy has a sleeveless gym shirt ( not muscle shirt ) I was sent to change. Restaurant’s stagger their seating, so even if you go at a normal time ( 7:40 for us ) they tell you it’s a 50 minute wait ( really 100 minutes) then when we sat down, they rushed us because “ the kitchen was closing “ Really too many examples of them just not caring or being service oriented. It’s expensive enough that you should just pick someplace else. My first and last time, and same for my friend.
Menginap 5 malam pada Jul 2025

10/10

The room and plunge pool were
Menginap 3 malam pada Jul 2025

10/10

The service was top notch, the food was delicious and I liked that Isla Mujeres was only a 30 minute ferry ride.
Menginap 5 malam pada Jul 2025

10/10

lo unico que no me gusto es que los restaurantes incluyendo el que esta en la piscina tienen como reglamento ir vestido formalmente ,no camiseta ni chort ,si uno sale de la habitacion para una excurcion o lo que sea para desayunar o almorzar tiene que ir vestido y despues tener que regresar a la habitacion a cambiarte de ropa para ir donde vallas a ir ocea si tu vas para la piscina tienes que vestirte desayunar o almorzar y regresar a la habitacion a cambiarte de ropa otra vez los que tienen habitaciones lejjos como la mia tremendas caminatas nunca vi eso en otros hoteles
me encanto y la manager yakelin muy amable y tratable
Menginap 5 malam pada Jun 2025

10/10

Best honeymoon. We will forever remember our experience. Thank you for everything.
Menginap 7 malam pada Jul 2025

10/10

We loved out visit, room was spectacular and the staff took care of us as soon as we walked into the lobby. Loved it. The only thing that would have made things a little better would be to have a DJ or something similar play after the events each night to allow people to hang out a little later than 10:30pm.
Menginap 4 malam pada Jul 2025

10/10

The service here is phenomenal. They all want to create an amazing experience for you, and they will go above and beyond to do that for you. Highly recommend- we are already thinking about a return trip!
Menginap 5 malam pada Jul 2025

10/10

The Exellence lived up to its name, excellent service, excellent food with many options to choose from. Clean environment well kept pools and gardens, professional courteous, helpful and friendly staff and great entertainment. Will certainly visit again.
Menginap 4 malam pada Jul 2025

10/10

I liked all the facilities and the staff was very kind and friendly. I didn't like the location of our room, it was super far away from all the main activities, even though the room was amazing with all the amenities needed and space for everything!
Menginap 3 malam pada Jul 2025

10/10

From the moment you are greeted you are treated so well, the weather is hot but you still see everyone giving their 110% to make you feel welcomed. From checking in, to getting escorted to your room you get all the info that the resort has to offer and if you missed anything there is always someone willing to help. The staff were amazing and we will definitely be coming back again. They truly go above and beyond. The rooms were super clean with the service coming in 2x a day, always had clean sheets and towels, beach towels as well in the room, the bathroom and shower were spacious. We had the room that walks out to the pool and there was no moisture or mold or dirtiness on the lounge chairs or the cushions which is a big ick for me but they were nice and clean and well kept. Nearby activities: There were enough activities to keep you busy, trust worthy staff and on site reps that made everything so easy. Safety: It only took one time to make the concierge aware that I was allergic to dairy that once provided the room number they were able to see that I had a food restriction, all the way to the beach everyone knew which is super appreciated! Also there is tourist police on the beach daily, which to me is great for people that needed to feel safe Walkability:They have 7 pools and the walk to the beach was easy where ever you were staying in the resort! Food & drinksDrinks were fantastic and were not stingy with the alcohol. The food was great in every restaur
Menginap 5 malam pada Jul 2025

10/10

Place was great! Will definitely be coming back.
Menginap 3 malam pada Jul 2025

10/10

The hotel is fantastic, the staff are absolutely wonderful. The pool and beach are really lovely. I had no issues finding a lounger or getting a table in restaurants. Lots of veggie options. The rooms are lovely, I am sure the hotel is a little more dated than some modern ones but it was spotlessly clean and the real highlight is the staff who are so nice. Make sure you tip them well and in Mexican pesos to make it easier for them. They deserve every penny. Everything is included but make sure you bring all you need as the shop is expensive! But you won't need toothpaste or other toiletries it's all provided. I also highly recommend their official transfers Seasons tours who were easy to find and took me right to the hotel door and back with no problems at all. I was a solo female traveller and the resort is friendly and safe. If you go to bed early ask for a room away from the main theatre area, my first room was closer but staff moved me no problem and it was nice and quiet. The main pool is more party vibes, the back pool is much more peaceful. I had a wonderful trip and can't thank the staff enough for their kindness.
Menginap 8 malam pada Jul 2025

2/10

Bed bud bite me a lot
Menginap 3 malam pada Jul 2025

10/10

This was a great vacation spot. Everything was amazing from the friendly staff to the many great food options. Almost every meal was amazing. Also note that not once did this resort try to upsell a time share in any way. I greatly appreciate that.
Menginap 6 malam pada Jul 2025

10/10

Beautiful Resort, They know how to pamper the guests!! Very comfortable, Food delicious, beach service and Maid service exceptional! The spa was one of the best experiences we have ever had!! Will definitely look at this collection of resorts in the future!!
Menginap 6 malam pada Jul 2025

10/10

Excellence club was our favorite! Best meals at Magna restaurant inside the club. Bartender Jorge was amazing! He had our drinks ready as soon as he saw us enter the club. Outside of the club, we were greeted by every employee. At any time we felt we could ask and it would be given. Beach was beautiful. Food was tasty. Room was cleaned daily. Pools were amazing. Highly recommend this resort!
Menginap 7 malam pada Jun 2025

8/10

Good
Menginap 4 malam pada Jul 2025

10/10

The experience at this resort was UNREAL! I am at a loss for words. Beach & beach service = PERFECT! I highly recommend upgrading to Excellence Club if possible and getting the Swim up Suite. Each restaurant was great, especially lobster house. The staff was outstanding and super kind, they appreciate your tips and kind words. I would absolutely return and recommend this to anyone. The ONLY and I mean ONLY complaint I can think of is long waits at restaurants BUT it was only at 2 out of the 4 we went to, and it was PACKED... this is pretty par for the course at these all inclusive's, but you need to just go early!
Menginap 4 malam pada Jul 2025

6/10

This resort has a breakfast buffet, but all other meals are supplied through the "restaurant experience" which can take up to 1.5 hours. There should be a 24/7 buffet available just like most resorts, and if you can't get people in and out in under 45 minutes you are doing it wrong. The bar tenders do a good job and are eager to please. However they are over worked. Most resorts have slushy machines of the most common drinks. Here every drink is mix by hand in blenders. Most of the staff is excellent, and the mobile app was very helpful. Overall Food: above average, slightly Entertainment (the 3 shows we saw, because of long dinners): below average Staff: above average Room: above average Facilities: Average A delayed flight caused our stay to be offset by 24 hours. I called the resort and asked them if they would shift our reservations by a day, adding a day to the end, or a partial refund for the first day. I was immediately denied, and was told to do another booking to add the day at cost. I didn't expect they would care I don't hold it against them, but if they had tried to work with me they would definitely stood out. I could at least say this resort goes above and beyond. We will not stay here again, the cost to stay here is at a premium, for slightly above average experience. The "restaurant experience" requirement for lunch and dinner is absurd. All in all you could probably find a similar experience in Cancun at a better price.
Menginap 5 malam pada Jun 2025

10/10

I love yall
Menginap 3 malam pada Jul 2025