4/10
The room was not as advertised during booking. I reserved a room with a balcony and single King Size bed. I received a room with no balcony and a single Queen Size bed. The bed was extremely uncomfortable and the noise from other guests in the hallway at 0400 hours traveled through the door like they were in the room with us. The check-in was prompt and without incident. However, the staff did not explain any of the amenities or services available at the hotel, ie coffee, breakfast, fitness room, pool, etc, or ask if we had any questions about our stay. I was disappointed in this stay and will most likely choose other hotel options during subsequent visits to Missoula.
Michael
Menginap 1 malam pada Jul 2025