Hotel Mesra LGBT di Charlton

"Great location close to everything, There was no air con in the rooms but the reception and bar had great air con. When asking the staff requests and them promising there would do it. They did not follow through with the requests even when going down to ask if they were still going to do so. The staff were very friendly The rooms could have had a but more tlc There was stains on the bed frame curtains and walls, the phone did not work and was missing buttons. The doors slammed so loud The...

"Stayed here over the bank holiday as a family of 4. The hotel itself is nice and the outside space is green and relaxing. However, we were given a very hot top-floor room during 28°C weather, with no air conditioning and windows that barely opened. The fan provided did not help and none of us could sleep. This room really should not have been given to a family in such hot weather in the first place. At 2am we had to ask for another room, which meant moving tired children in the middle of the...