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Smartflats - Grand Place Ii Brussels

2.5 star property
Apartment with kitchen, steps from La Grand Place

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Photo gallery for Smartflats - Grand Place Ii Brussels

Living area
Private kitchen
Bathroom
Room
Living area

Reviews

5.8 out of 10

Popular amenities

  • Kitchen

Room options

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Showing 2 of 2 rooms

View all photos for Comfort Apartment, 1 Bedroom

Living area

Comfort Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Room

Studio

Highlights

Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hairdryer
Microwave
Stovetop
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
1 rue du marché au charbon, Brussels, 1000

What's nearby

  • La Grand Place - 1 min walk - 0.0 km
  • Manneken Pis Statue - 3 min walk - 0.3 km
  • Brussels Christmas Market - 7 min walk - 0.6 km
  • Place du Grand Sablon - 11 min walk - 1.0 km
  • Royal Palace of Brussels - 13 min walk - 1.1 km

Getting around

  • Bourse-Beurs Station - 3 min walk
  • Brussels Central Station - 6 min walk
  • Brussels Airport (BRU) - 35 min drive

Restaurants

  • ‪Ristorante Bocconi - ‬1 min walk
  • ‪La Maison des Crêpes - ‬1 min walk
  • ‪Les Gens Que J'Aime - ‬1 min walk
  • ‪The Music Village - ‬1 min walk
  • ‪Snack Family - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Grand Place Ii Brussels

Apartment with kitchen, steps from La Grand Place
Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. A flat-screen TV, an electric kettle and a hairdryer are among the other amenities available to guests.
Smartflats - Grand Place Ii Brussels offers 3 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers.

Languages

English, French, Spanish

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Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bathroom

  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Comfort

  • Heating

Services and conveniences

  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Smartflats Grand Ii Brussels
Smartflats - Grand Place Ii Brussels Brussels
Smartflats - Grand Place Ii Brussels Apartment
Smartflats - Grand Place Ii Brussels Apartment Brussels

Frequently asked questions

What time is check-in at Smartflats - Grand Place Ii Brussels?

Check-in begins at 4:00 PM.

What time is check-out at Smartflats - Grand Place Ii Brussels?

Checkout is at 11:00 AM.

Where is Smartflats - Grand Place Ii Brussels located?

Located in Quartier du Centre - Centrumwijk, this apartment building is steps away from Brussels City Hall and La Grand Place. Brussels Christmas Market and Avenue Louise are also within 1 mile (2 km). Bourse-Beurs Station is only a 3-minute walk and De Brouckere Station is 6 minutes.

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Smartflats - Grand Place Ii Brussels Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 8 out of 29 reviews

6.6/10

Cleanliness

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
Close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to find staff are very friendly local to good sight places
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really lovely property and very well furnished. Amazing location
Stayed 2 nights in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Center of the city, great neighborhood.
Stayed 2 nights in Oct 2024

6/10 Okay

Jill

Disliked: Cleanliness, amenities, property conditions & facilities
It was nice being right next to the Grand Place, but there were quite a few things that were not set up well. I was given the wrong code twice to get the key from a different address, the door downstairs got a new lock and code two days into our stay, and I was not informed beforehand, there is no air conditioning or fan (and it gets humid in Brussels), the room was doable, but there are a lot of things that could be changed (torn material on chair, blood stain on duvet cover, tape keeping window closed, etc.).
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Disliked: Amenities, property conditions & facilities, communication
The service was terrible in every way. First, we wanted to leave our luggage at the property, but we couldn't; we had to go to another location about 10 minutes away to drop it off. We tried to check in early so we wouldn't have to go to the location 10 minutes away, but they wouldn't let us do it just two hours beforehand since the apartment was empty. Then we found out that in order to get the key to the main door in case we wanted to arrive after 10 PM, we had to go to a third location about a 10-minute walk away to get it. In short, it was quite an ordeal to get into the building due to poor communication from Smartflats. To top off the bad experience, the shower in the bathtub didn't work, so we had to shower with glasses of water. I wouldn't recommend anyone stay there.
Stayed 3 nights in Jul 2025

6/10 Okay

Gry

Liked: Communication
Disliked: Cleanliness, room comfort
Just get rid of alll the spiderwebs and get something to prevent the light coming in at 0600 in the morning.
Stayed 3 nights in Mar 2025

2/10 Terrible

Shane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Cut my stay in brussels short and left the next morning due to conditions of the hotel. Pullout bed/ couch was covered in white stains, can only assume that they were bodily fluids... Tv didn't work, bathroom sink didn't work, wifi didn't work, apartment was dirty to the point that my family and i literally slept in our clothes as we were afraid to lay directly on the beds/ couch. Would not recommend. Completely ruined our trip to brussels.
Stayed 2 nights in Mar 2025

4/10 Poor

D J

Liked: Cleanliness, room comfort

Very Dangerous security risk

Terrified. Firstly credit cards were stolen because small window in bathroom was left open before we arrived. Next night at 1 pm someone had a code to the front door and was knocking increasingly louder on our apartment door then tried to smash the door open. With yelling loudly they ran down the stairs. Wonderful location and beautifully kept apartment but security is seriously lacking. Too dangerous to return. Shame
Stayed 3 nights in Apr 2025

4/10 Poor

Thomas

Disliked: Communication
We had no wifi the entire time, we were moved accommodation due to a teachnical error and the second apartment was worse than the one we originally paid for
Stayed 3 nights in Dec 2024

2/10 Terrible

Irene

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Smartflats changed my booking on the day of arrival at 16:30 when I was due to get to the property at 18:30. They moved me to a different flat which was very difficult to find The flat was dirty, had cracked window, and was nothing like the flat I had seen on Expedia. Avoid avoid…nothing like advertised! I could not stay in the apartment and had to book a hotel for my stay in Brussels.
Stayed 2 nights in Jan 2025

2/10 Terrible

Liza

Disliked: Cleanliness, property conditions & facilities
We had to cancelled our reservation from Dec 26 to 30, 2024. It was impossible to stay, at last moment the Smartflats has changed us, moving to the 7th floor, elevator broken long time ago, I am 59 years old it is impossible to go up to 7th floor with the baggage, also dirty and unsecure access to the bldg. We decided to move to other hotels paid for us. Still waiting for the full refund, where they had guarantee us, and only had done a partial refund. We are very angry, we got scammed. This property Smartflats in Expedia is a fake advertisement. Please, we ask Expedia to remove this property from the platform. I will continue to ask for my full refund, needs to Expedia to contact to this property for this. Liza / Rep. of Panama
Stayed 4 nights in Dec 2024

2/10 Terrible

rebeca

Disliked: Amenities, property conditions & facilities
Pésima la atención con el responsable, le avisamos desde que llegamos que no servía la regadera y no hizo nada. La última noche nos quitaron el internet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bitte das WC mal gründlich reinigen
Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Disliked: Cleanliness
My Stay was excellent in general. Due to the Location of the property. However there was a few problems with our room. My girlfriend did not feel safe due to an inability to lock the door from the inside the apartment. We found the apartment a struggle to find for a while due to a lack of clear advertisement. The cleanliness wasn’t the best as there was handprints on the kitchen table and a few hairs in the bed it was just given a quick clean. Having said all that if the minor things were ironed out the apartment would be lovely as it was very spacious and great designed apartment
Stayed 2 nights in Mar 2025

2/10 Terrible

FRANCISCO FERNANDEZ

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Propiedad en malas condiciones de entrega, desordenada y no se apreciaba limpieza. Equipo de baño descuidado y roto. Imposible comunicarme con los administradores por ningún medio. En Nuestra última noche alguien entro a nuestra habitación y nos robo.
Stayed 3 nights in Mar 2025

6/10 Okay

Ana Maria

Liked: Room comfort
Disliked: Communication

Aceptable

Cuando llegamos vi que no había cafetera, cafe si, les escribí pidiendo una pero nunca la trajeron
Stayed 2 nights in Mar 2025

8/10 Good

Zoubeir

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Luis

Liked: Cleanliness
Disliked: Room comfort, communication

Un engańo

Terrible, no me respetaron la reservacion y me dieron un alojamiento en otra ubicación, en un edificio en el 7 piso sin elevador, fue terrible la comunicacion y muy mala experiences.
Stayed 4 nights in Dec 2024

4/10 Poor

Janine

Liked: Property conditions & facilities
Positiv: -Kontakt zu Smartflats über Mail uns WhatsApp war okay, bekamen immer zeitnah Antwort Neutral -Lage perfekt für Sightseeing, jedoch sehr sehr laute und belebte Gegend. Polizei direkt in der Straße, ständig Sirenen… -Bett und Schlafsofa für zwei Nächte ausreichend Negativ: -Fahrstuhl funktioniert nicht -sehr sehr schmales Treppenhaus -etwas schmuddelig (Bettwäsche und Handtücher fleckig, Schlafsofa schmutzig…) kein Besen oder Handfeger vorhanden -keine Dusche (Duschkopf-Attrappe) -offene Revisionsklappe im Bad -sehr kalt und zugig (Heizung ging nicht, Fenster einfachverglast) -nicht genug Geschirr und Besteck für 4 Personen -sehr hellhörig (man hörte nachts jedes Wort der Nachbarn und Bässe aus naheliegenden Bars und Clubs) -Steckdosen teilweise ohne Funktion -Fernseher ohne Funktion -trotz zeitnaher Antworten von Smartflats teilweise fragwürdige Antworten auf Anfragen und Bitten Brüssel gern mal wieder, aber wir würden nicht mehr bei Smartflats buchen.
Stayed 2 nights in Dec 2024

6/10 Okay

EDGAR GUERRERO CHAVEZ

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, room comfort, communication
Mi aventura en smartflat comenzó el dia de antes de coger mi vuelo. Me enviaron un mensaje cambiando mi apartamento de al lado de la gran place por uno mas lejano sin explicaciones cuando mi reserva estaba pagada y confirmada desde haciaa mucho tiempo. A 1h de coger mi vuelo no me habían enviado los codigos de acceso al apartamento. Tuve que llamar porque salir de viaje con 2 niñas pequeñas sin tener asegurado donde vamos a dormir y teniendo en cuenta que llegabamos de noche no era plan y hay que tener en cuenta que hay que comunicarse con ellos en ingles porque no hablan español. Al llegar al nuevo apartamento nos encontramos que el apartamento es un 5 piso, el ascensor no funciona hace meses y se sube por una escalera de caracol con 2 niñas pequeñas sus correspondientes carritos y las maletas de la familia. Al acceder al apartamento nos encontramos con la barra cortina medio caidas, con el peligro que le caiga a alguien en la cabeza.el lavavajillas no funciona, no hay escoba ni fregona. No hay tv aunque en la oferta estaba. La duxa esta enverdecida y con mucha cal. Hay un numero para llamar. Llamamos todos los días nos dicen que pasan el reporte pero ni vino nadie ni arreglaron nada. Resumen: huir de estos apartamentos
Stayed 4 nights in Sep 2024

8/10 Good

Peter Badstue

Liked: Cleanliness, amenities, room comfort, communication
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Amenities, communication
Stayed 4 nights in Oct 2024