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Novotel Basel City

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Basel City

Relax in the stylish lobby, featuring a comfortable seating area, digital reception desk, and a bookshelf with a personal touch.
Relax in a stylish outdoor seating area with a long sofa, matching bench, and woven floor.
Experience the stylish lobby with a central seating area, bar, and reception desk, perfect for business or leisure travelers.
Relax in our stylish lobby, featuring a central seating area, bar, and reception desk.
Relax in a serene space with a large bed, a compact desk, and a beautiful painting above.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk
The current price is RM661
RM731 total
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, free minibar items, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout curtains
  • 23.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds (Next)

1 bedroom, free minibar items, in-room safe, desk

Twin Room, 2 Single Beds (Next)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, free minibar items, in-room safe, desk

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel Zoo - 17 min walk - 1.4 km
  • Basler Muenster - 18 min walk - 1.5 km
  • St. Jakobshalle - 20 min walk - 1.7 km
  • Congress Center Basel - 3 min drive - 2.1 km
  • Marktplatz - 3 min drive - 2.0 km

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • Basel (BSL-EuroAirport) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Da Graziella - ‬9 min walk
  • ‪Ristorante Valentino - ‬9 min walk

About this property

Novotel Basel City

Upscale eco-certified hotel located in Sankt Alban
At Novotel Basel City, you can look forward to a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and multilingual staff
  • A lift, a water dispenser and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Novotel Basel City?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Basel City on 11 Aug 2025 start from RM 661.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Basel City?

Self-parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this eco-certified hotel is within a 10-minute walk of Basel University, Heiliggeistkirche, and BIS Tower. Via Gottardo and Basel Paper Mill are also within 1 mile (2 km). Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Basel SBB Station is 11 minutes.

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Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 657 reviews
Rating 8 - Good. 221 out of 657 reviews
Rating 6 - Okay. 44 out of 657 reviews
Rating 4 - Poor. 10 out of 657 reviews
Rating 2 - Terrible. 5 out of 657 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025

10/10

Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025

10/10

Absolutely amazing 3 days. Hospitality top notch. Breakfast and coffee shop team brilliant. Rooms are really good - very good location - we thoroughly enjoyed our experience. Crisp housekeeping and front desk team is knowledgeable and courteous.
Stayed 2 nights in Jun 2025

10/10

Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025

10/10

Easy and convenient for the city and airport
Stayed 1 night in Apr 2025

10/10

Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Stayed 5 nights in May 2025

10/10

Nice hotel and breakfast
Stayed 2 nights in Apr 2024

10/10

I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025

10/10

One of the best novotel i stayed in.
Stayed 1 night in Aug 2024

6/10

My room was vey noisy due to the busy roads around the hotel. Sound proofing was tertible
Stayed 2 nights in May 2025

6/10

Far from restaurants and market. Sofa bed was not comfortable.
Stayed 1 night in Apr 2025

10/10

Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

8/10

Smooth check in. Room very quiet despite being next to lift. We booked a family room, room was small for a family of four, we were just staying one night before our flight so it was fine but would have been a struggle if staying longer.
Stayed 1 night in Apr 2025

10/10

It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023

10/10

Great location and near public transit
Stayed 3 nights in Jul 2024

10/10

Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

8/10

Nice hotel, good staff. Good location
Stayed 1 night in Oct 2023

10/10

Great hotel with very friendly staff and clean rooms
Stayed 1 night in Jun 2023

8/10

It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

10/10

Lovely, new clean hotel. Great location
Stayed 3 nights in Aug 2022

10/10

Our third stay at this hotel and standards remain high. Wonderful staff, excellent food, convenient location and great comfort
Stayed 2 nights in Oct 2022

2/10

Terrible service, the room was hot like an oven with no temperature control. The bartender had full attitude. I ordered a drink and he said I have to say please.
Stayed 2 nights in Mar 2025

8/10

Very easy to get around to all areas via public transportation
Stayed 2 nights in Jun 2023

10/10

CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

10/10

Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024