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The Black Swan - The Inn Collection Group

4.0 star property
Upscale hotel, walk to North York Moors National Park

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Black Swan - The Inn Collection Group

Photo gallery for The Black Swan - The Inn Collection Group

Front of property – evening/night
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Black Swan - The Inn Collection Group

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
The price is RM 490
Price available on 21/04/2024

Explore the area

Map
Market Place, Helmsley, York, England, YO62 5BJ
  • Popular LocationNorth York Moors National Park1 min walk
  • Popular LocationLa Trattoria1 min walk
  • Popular LocationMannion & Co Kitchen & Eatery2 min walk
  • Popular LocationDuncombe Park4 min walk
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Room options

View all photos for Feature Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Helmsley

Located in York, The Black Swan - The Inn Collection Group is in a rural area. Helmsley Arts Centre and National Trust Nunnington Hall are cultural highlights, and some of the area's attractions include Flamingo Land Theme Park and Zoo and Yorkshire Lavender.
Visit our Helmsley travel guideOpens in a new window

What's nearby

  • Duncombe Park - 4 min walk
  • Helmsley Castle - 5 min walk
  • Hemsley Walled Garden - 7 min walk
  • Rievaulx Abbey - 6 min drive
  • Ampleforth Abbey - 9 min drive

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • Helmsley Brewing Co - 3 min walk
  • The Plough Inn - 9 min drive
  • The Fairfax Arms - 8 min drive
  • The Star Inn - 4 min drive
  • Rose & Crown - 4 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel in a rural location
Free full breakfast, a garden and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Outdoor furniture, multilingual staff and luggage storage
  • Coffee/tea in reception and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Black Swan - The Inn Collection Group offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 21 Apr 2024 start from RM 490.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan - The Inn Collection Group?

Self-parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Checkout is at 10:30 AM. Late checkout is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps away from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 294 reviews" "
Rating 8 - Good. 91 out of 294 reviews" "
Rating 6 - Okay. 32 out of 294 reviews" "
Rating 4 - Poor. 7 out of 294 reviews" "
Rating 2 - Terrible. 3 out of 294 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parts of the historic building date back to the 15th century. With log fires and different areas to relax with a drink it's a lovely atmospheric, comfortable place to stay, with friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Black Swan. The staff were friendly and efficient. Our room was pleasant and adequate for a short stay. Also, the breakfast very was good. I think that I might have already left a review about the fact that the stairs up to our room no. 58 are not very easy particularly on the second flight where the handrail is fixed to the wall so one can't grip it. Apart from that it was perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

thea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking difficult
Stayed 1 night in Nov 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swam
Comfortable, Nice setting
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay
Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helmsley , beautiful.
Stayed 1 night in Sep 2023