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Reviews of JR East Hotel Mets Kawasaki

3 out of 5
JR East Hotel Mets Kawasaki
72-2 Horikawa-cho, Saiwai-ku, Kawasaki, Kanagawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 641 reviews" "
Rating 8 - Good. 243 out of 641 reviews" "
Rating 6 - Okay. 64 out of 641 reviews" "
Rating 4 - Poor. 11 out of 641 reviews" "
Rating 2 - Terrible. 5 out of 641 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuriko, Montebello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has friendly and helpful staff and is very convenient in terms of transportation, shopping, and dining.
Stayed 8 nights in Nov 2023
Response from Manager Hashimoto on 9 Dec 2023
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI.Thank you again for taking the time out of your busy schedules to post and give us your valuable opinions.We are very happy that you are satisfied with the convenience of public transportation.We will do our best to satisfy you with our services.We will continue to improve ourselves so that you can continue to use us in the future.We are looking forward to seeing you again.

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient, and easy access to the train and bus station. If you want to visit the Costco take bus from number 1,2 or 14 bus stop from Kawasaki station.
Stayed 4 nights in Sep 2023
Response from Manager Hashimoto on 3 Oct 2023
Thank you for using JR East Hotel Mets Kawasaki.Thank you again for taking the time out of your busy schedule to post.We are very happy to hear that you were satisfied with your stay.We will continue to work hard every day to ensure that you will continue to use our hotel in the future, so we look forward to your continued support of JR East Hotel Mets Kawasaki.All of our staff are looking forward to your next visit.

8/10 Good

YUKIYA

Stayed 7 nights in Aug 2023
Response from 支配人 橋本 on 6 Sept 2023
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。お客様に快適にお過ごしいただけるホテルを目指し、日々精進して参ります。今後ともJR東日本ホテルメッツ川崎をよろしくお願い致します。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Sheng

Stayed 4 nights in Aug 2023
Response from JR東日本ホテルメッツ川崎 篠原 on 14 Aug 2023
この度はJR東日本ホテルメッツ川崎にご宿泊頂き、誠にありがとうございます。また、貴重なお時間を割いてご投稿いただき、重ねて御礼を申し上げます。今後も皆さまにご満足いただけるホテルを目指し精進して参ります。次回のご機会もぜひ、JR東日本ホテルメッツ川崎へお越しくださいませ。再びお目にかかれる日を、スタッフ一同心よりお待ち申し上げております。

6/10 Okay

Brittany

Liked: Cleanliness
Disliked: Amenities
Customer service was lacking. Most of the people didn't speak English. Also, the bed was very hard.
Stayed 1 night in Jul 2023
Response from Manager Hashimoto on 29 Jul 2023
Thank you very much for using JR-East Hotel Mets Kawasaki this time.Thank you again for taking time out of your busy schedule to post.We are sorry for the inconvenience caused during your stay.We will continue to focus on language education so that you can use it again. Thank you for your continued support of JR-East Hotel Mets Kawasaki.We are looking forward to seeing you again.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
CP値が高い
Stayed 3 nights in May 2023
Response from Manager, Hashimoto on 31 May 2023
Thank you for using JR-East Hotel Mets Kawasaki.Thank you again for taking the time out of your busy schedules to post and give us your valuable opinions.We will continue to improve ourselves so that you can continue to use us in the future.We are looking forward to seeing you again.

8/10 Good

Jose

Stayed 2 nights in Apr 2023
Response from 支配人 橋本 on 16 May 2023
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。お客様に快適にお過ごしいただけるホテルを目指し、日々精進して参ります。今後ともJR東日本ホテルメッツ川崎をよろしくお願い致します。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Carol

Stayed 1 night in Mar 2023
Response from 支配人 橋本 on 23 Apr 2023
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿と貴重なご意見をいただき、重ねて御礼申し上げます。今後もご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from 支配人 橋本 on 8 Apr 2023
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Phu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by station and shopping mall.
Stayed 3 nights in Mar 2023
Response from 支配人 橋本 on 2 Apr 2023
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿と貴重なご意見をいただき、重ねて御礼申し上げます。今後もご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

6/10 Okay

david

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel with a great location. Restaurant is very good. In room facilities scarce. Needs to o have a safe bit the front desk can keep valuables. Maybe I missed it but no external laundry service but washer was available. Comfortable but a little small. However a great value.
Stayed 4 nights in Feb 2023
Response from Manager, Hashimoto on 14 Feb 2023
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your valuable comments and we will try to make use for our better hotel for the guests to stay comfortable. We are looking forward to seeing you again.

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, will chose this hotel again.
Stayed 1 night in Jan 2023
Response from Manager, Hashimoto on 5 Feb 2023
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your valuable comments and we will try to make use for our better hotel for the guests to stay comfortable. We are looking forward to seeing you again.

8/10 Good

M

Stayed 2 nights in Sep 2022
Response from 支配人 橋本 on 1 Oct 2022
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Tatsuya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fair
Stayed 1 night in Jun 2022
Response from 支配人 橋本 on 22 Jun 2022
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Hideaki, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One minute to station gate. Very convenience place. Clean, comfort and reasonable.
Stayed 4 nights in Apr 2022
Response from Manager, Hashimoto on 12 May 2022
Thank you for using JR East Hotel Mets Kawasaki. Thank you again for your contribution while you are busy. We will continue to devote ourselves to using it every day, so we look forward to your continued support of our hotel. We are looking forward to your next visit.

10/10 Excellent

Md Mohibul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from 支配人 西村 on 17 Oct 2021
この度はJR東日本ホテルメッツ川崎をご利用いただきまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ川崎をよろしくお願いたします。 お客様のまたのご来館をスタッス一同、心よりお待ち申し上げております。

2/10 Terrible

Verified traveller

Travelled with family
Terrible hotel with stinky room
Stayed 1 night in Aug 2021
Response from JR東日本ホテルメッツ川崎 西村 on 12 Aug 2021
この度はご宿泊いただきまして、ありがとうございました。滞在中は、ご迷惑をおかけし、申し訳ございませんでした。お寛ぎできなかった様子で、心苦しい限りです。もし次回もご利用いただける機会をいただけるようでしたら、事前に臭いの確認をさせていただきますので、ご連絡いただければ幸いです。 貴重なご意見ありがとうございました。 またのご利用お待ちしております。

10/10 Excellent

Yuka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from 支配人 嶋村 on 26 Jul 2021
この度はJR東日本ホテルメッツ川崎にご宿泊頂き誠にありがとうございます。 10段階中10評価を頂きとても嬉しく思います。 ご満足いただけたようでとても安心いたしました。 今後ともより一層快適にお過ごしいただけますよう、精進して参ります。お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
10times qupon sales
Stayed 1 night in Jul 2021
Response from 支配人 嶋村 on 26 Jul 2021
この度はJR東日本ホテルメッツ川崎にご宿泊頂き誠にありがとうございます。 5段階中5評価を頂きとても嬉しく思います。 ご満足いただけたようでとても安心いたしました。 今後ともより一層快適にお過ごしいただけますよう、精進して参ります。今後ともJR東日本テルメッツ川崎をよろしくお願い申し上げます。

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from 支配人 嶋村 on 29 Jun 2021
この度はJR東日本ホテルメッツ川崎にご宿泊頂き誠にありがとうございます。 5段階中5評価を頂きとても嬉しく思います。 ご満足いただけたようでとても安心いたしました。 今後ともより一層快適にお過ごしいただけますよう、精進して参ります。今後ともJR東日本テルメッツ川崎をよろしくお願い申し上げます。

6/10 Okay

Akira

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from 支配人 嶋村 on 17 Nov 2020
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Ram Narayanan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay during COVID times!!
Wonderful room, comfortable bed and very convenient location!! The breakfast did not have vegetarian options, but the hotel arranged for a coupon at a nearby Bakery which had vegetarian options... So no problems on that front... I was impressed by the COVID-19 precautions at the hotel!?
Stayed 2 nights in Sep 2020

10/10 Excellent

たろすけ, Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近でアクセスがよく、アメニティもたくさんありましたので、快適に過ごせました。ホテルのスタッフの方々の対応も良かったです。
Stayed 1 night in Jun 2020
Response from 支配人 嶋村 on 9 Jul 2020
いつもJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 駅からの立地の良さは、当ホテルのセールスポイントの一つでございます。 今後とも様々な拠点としてご利用頂ければ幸いでございます。 日々甘んじることなく精進して参りますので、今後ともホテルメッツ川崎を宜しくお願い致します。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from 支配人 嶋村 on 1 Mar 2020
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Shopping, restaurants and 7 eleven all walking distance. Rooms were modern and extremely clean. Staff very helpful and friendly.
Stayed 4 nights in Feb 2020
Response from Manager, Shimamura on 13 Feb 2020
Thank you very much for staying at JR- EAST HOTEL METS KAWASAKI. We are located next to JR Kawasaki station and there are many shopping malls and restaurants nearby. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Convenient with good budget hotel
Good location with shopping mall nearby. Close to Haneda airport.
Stayed 1 night in Jan 2020
Response from Manager, Shimamura on 8 Jan 2020
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We are located next to JR Kawasaki station and also convenient to go to Tokyo and Yokohama area. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from 支配人 嶋村 on 10 Jan 2020
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019
Response from 支配人 嶋村 on 10 Jan 2020
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient to JR Kawasaki Station, Toshiba Science Museum, and upscale shopping. Property is relatively small; lobby is very small with no seating/waiting space. I had planned to meet a friend in the lobby, but had to revise that plan and meet in a nearby coffee shop.
Stayed 1 night in Nov 2019
Response from Manager, Shimamura on 4 Dec 2019
Thank you for your staying at JR-EAST HOTEL METS Kawasaki. We apologize for the inconvenience this has caused. Thank you for your advice. We are looking forward to seeing you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good English speaking staffs. Cosy and quiet location.
Stayed 3 nights in Oct 2019
Response from KAWASAKI  Manager, Shimamura on 2 Nov 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We are located next to JR Kawasaki station and also convenient to go to Tokyo and Yokohama area. We are looking forward to seeing you again.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
About a 2 min walk from the train station, this hotel is clean and convenient. Not lots in the immediate area but still close to Tokyo. Room is large and comfortable. My only comment is the breakfast that was included. Not suitable for vegetarians unless you like lettuce. Day 1 on offer was beef stew and carrot & broccoli. Day 2 breakfast was sausage with scallop cream sauce. I would have been happy with Miso soup. We decided to skip their breakfast and eat elsewhere. Certainly worth staying there but maybe think twice about the breakfast option.
Stayed 2 nights in Oct 2019
Response from KAWASAKI  Manager, Shimamura on 2 Nov 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. It will be used as a material for future improvement. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except there is no ventilation in the bathroom. It's like
Stayed 3 nights in Sep 2019
Response from KAWASAKI  Manager, Shimamura on 24 Sept 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comment. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Quick check in without delay. Staffs is friendly.
Stayed 1 night in Jul 2019
Response from 支配人 嶋村 on 14 Aug 2019
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お褒めの言葉をいただけましたこと、ありがたく存じます。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from 支配人 嶋村 on 12 Aug 2019
この度はJR東日本ホテルメッツ川崎をご利用頂きまして誠にありがとうございます。 またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。 お客様のまたのご来館を、.スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

xiaoyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager on 30 Jul 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comment. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again soon.

10/10 Excellent

Denise, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro station, 2 mins walk, very convenient! The premium room’s toilet is clean and new. The mattress is very good quality, and the hotel room price is attractive.
Stayed 2 nights in Jul 2019
Response from JR-EAST HOTEL METS Kawasaki Manager on 20 Jul 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comment. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again soon.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Kawasaki Mets
I have stayed at the Kawasaki Mets over the last 20 years and have spent more than one year of my life in the hotel. The hotel is clean and very convenient to all of Kawasaki and is right next to the train station. The room is small (not big enough to exercise in), but very clean and the bathroom is very clean and the shower is great. The bed is very hard and the pillows are not feather, but again pretty normal for Japan. The breakfast is good, but not a normal American breakfast (salad and beef stew). Since the hotel is so convenient, and inexpensive (~$100 including breakfast) I would recommend it for any business travel.
Stayed 3 nights in Jun 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 28 Jun 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI for many times. We appreciate your comments. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 20 Jun 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your evaluation. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very close to Kawasaki Train station. It is close to Lanoza shopping center.
Stayed 2 nights in Jun 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 17 Jun 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your evaluation. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Apr 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 6 May 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate for your evaluation. We will try our best for the guest's to stay comfortable, we are looking forward to seeing you again in near future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to be near train
Great location to shop and get the train. Love the goodies they offer up front, citrus bath salts were great. Room was smoky smelling and the breakfast was weird to me. Though we could see the trains, we heard nothing.
Stayed 2 nights in Apr 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 24 Apr 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate for your comments. About breakfast, you can choose from restaurant or bakery shop. If your reservation is smoking room and if you prefer non-smoking room, we can change to non-smoking if the room is available or we will deodorize the room by the machine if you can let us know in advance. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again in near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 12 Apr 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your evaluation. We are looking forward to seeing you again in near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very clean and neat hotel in a great area. Smack dab in the middle of trains, busses, taxi stands and great shopping options. Easy to reach anywhere in Tokyo area and beyond
Stayed 4 nights in Mar 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 12 Apr 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comments. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 2 Apr 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your evaluation. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again in near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel surf excellent service. Great location for shopping and easy access to train or taxi.
Stayed 3 nights in Feb 2019
Response from JR-EAST HOTEL METS KAWASAKI Manager, Shimamura on 15 Mar 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comments. We will try our best for the guests to stay comfortable, so we are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quiet and conveniently located business hotel, excellent for travelers who will be using the train system to visit all parts of Tokyo.
Stayed 8 nights in Dec 2018
Response from JR-EAST HOTEL METS KAWASAKI MANAGER SHIMAMURA on 9 Jan 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We located near the JR Kawasaki station and convenient to go around shopping malls nearby. If you have another chance to visit Kawasaki, we are looking forward to seeing you again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station and just around the corner from Lazona shopping mall!
Stayed 5 nights in Dec 2018
Response from Manager Shimamura on 1 Jan 2019
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comments. If you have another chance to visit Kawasaki, we are looking forward to seeing you again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal for business trip
Stayed 2 nights in Dec 2018
Response from JR-EAST HOTEL METS KAWASAKI Manager Shimamura on 23 Dec 2018
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate your comments. If you have another chance to visit Kawasaki, we are looking forward to seeing you again in near future.

10/10 Excellent

Verified traveller

Great location next to train station. Easy access to airport and trains into Tokyo. Good breakfast included. Very nice room. Friendly staff. Shopping mall close. Highly recommend.
Stayed 2 nights in Nov 2018
Response from JR-EAST HOTEL METS KAWASAKI Manager Shimamura on 8 Dec 2018
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We are glad that you enjoyed your stay with us. We are looking forward to seeing you again in near future.

10/10 Excellent

Nick, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located near the Kawasaki Station. Staff were friendly and very helpful. We booked the wrong room type and they allowed us to change our booking to a larger room.
Stayed 2 nights in Nov 2018
Response from JR-EAST HOTEL METS KAWASAKI Manager Shimamura on 19 Nov 2018
Thank you very much for staying at JR-EAST HOTEL METS KAWASAKI. We appreciate for your comments. We will try our best for the guest's to stay comfortable, so we are looking forward to seeing you again in near future.