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Reviews of Daiwa Roynet Hotel Kawasaki

3 out of 5
Daiwa Roynet Hotel Kawasaki
2-6-15 Isago, Kawasaki, Kanagawa-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 786 reviews" "
Rating 8 - Good. 352 out of 786 reviews" "
Rating 6 - Okay. 65 out of 786 reviews" "
Rating 4 - Poor. 24 out of 786 reviews" "
Rating 2 - Terrible. 4 out of 786 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Shakeyta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little skeptical because of some other reviews, but for a week during the New Year, we thoroughly enjoyed our stay. Family of 5 (2 adults, 2 kids, 1 infant). It was cheaper to get two rooms and then after the New Year the rooms were very inexpensive when we decided to extend. The room can be considered small, but it was perfect to fit everything we had. We loved the ease of access to the train station. I saw reviews about laundry being on smoking floors, but I did luandry on floors 3 and 7 and had no issues with the smell of smoke, not even sure there were any smoking allowed in rooms. The amenities were perfect. Staff was amazing. There was nothing sketchy about the surrounding area, as we felt safe, just some interesting women, I guess doing their "late night work." Plenty of shops around to grab a quick snack, plenty of markets to get other necessary items for your stay. Plenty of last minute food options that were great too. I would absolutely recommend this hotel and will stay again on our next visit.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient central location.
Stayed 12 nights in Nov 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well positioned for rail travel into Tokyo City and outwards to other places. Also for Haneda International Airport.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from ダイワロイネットホテル川崎 on 17 Nov 2023
この度はダイワロイネットホテル川崎にご宿泊頂きまして誠にありがとうございます。当ホテルは開業より15年目と、決して新しいホテルではございませんが、これからもご来館いただく皆様にとって、安心・安全・快適にご利用いただける空間の提供に邁進してまいります。どうぞまたのご来館を、心よりお待ち申し上げております。この度はお忙しい中、当ホテルへ口コミを投稿いただきありがとうございました。

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole, I recommend staying in this hotel
Stayed 1 night in Nov 2023
Response from Daiwa Roynet Hotel Kawasaki on 17 Nov 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kawasaki.Although the guest rooms are limited in space, we aim to create a space where our guests can relax and unwind as much as possible.We sincerely look forward to having you stay with us again.Thank you for taking time out of your busy schedule to write a review of our hotel.

8/10 Good

Audrey King Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
The stay is ok but I don’t advise buying breakfast from the hotel as the food is so so. Also there are many choices outside the hotel.
Stayed 1 night in Nov 2023
Response from Daiwa Roynet Hotel Kawasaki on 17 Nov 2023
Thank you for choosing Daiwa Roynet Hotel Kawasaki.We are glad to hear that you like the location and convenience of our hotel.Encouraged by your kind words, we will continue to strive to provide you with useful services.If you have any requests, please do not hesitate to contact us.Thank you for taking time out of your busy schedule to write a review of our hotel.

8/10 Good

Eriko

Liked: Cleanliness
Stayed 10 nights in Aug 2023
Response from ダイワロイネットホテル川崎 on 11 Sept 2023
この度はダイワロイネットホテル川崎にご宿泊頂きまして誠にありがとうございます。客室は限られた空間ではございますが、 お客様に少しでもお疲れを癒していただけるような空間作りを目指しております。これからもお客様に満足いただきますよう、スタッフ一同努めて参りますので、またのご来館を心よりお待ちしております。ダイワロイネットホテル川崎 フロント

10/10 Excellent

Jianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
The location was awesome! So many great shopping and eatery options very close by. The main train station is roughly a 5 minute walk from the hotel, and it was a quick 14 minute train ride to the Haneda Airport. Thoroughly impressed and happy with our stay, will definitely rebook again in the future.
Stayed 1 night in Aug 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 4 Sept 2023
Thank you for statying with us here at Daiwa Roynet Hotel Kawasaki.We are very pleased to hear that you had a nice stay with us,and we are looking forward to welcome you again.Thank you very much.

8/10 Good

Marc

Travelled with family and small children
Liked: Amenities
Great location
Stayed 3 nights in Aug 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 4 Sept 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.Indeed, the hotel's location is good as it is near to 2 kawasaki stations. and there are lot of shops around the hotel,We hope you had a nice stay with us.Thank you very much

8/10 Good

Nobuhiko, Yokohama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staffs are nice! Just AC is weak so taking time to cool down in the room…
Stayed 1 night in Aug 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 4 Sept 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.We are very glad to hear that you were satisfied with the staff service.We would like to apologize for the inconveniece cause by the aircon.We hope we can serve you again in the future.

10/10 Excellent

ATSUSHI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for accessing everywhere
Stayed 7 nights in Jun 2023
Response from ダイワロイネットホテル川崎 on 7 Sept 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.we are glad to hear that you had a pleasant stay with us.We hope we can serve you again in the future

10/10 Excellent

ATSUSHI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access everwhere
Stayed 2 nights in Jun 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 4 Sept 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.Indeed the hotel's location is good as it is near Kawasaki station, and there are lots of shops nearby.We hope you will stay with us again in the future

10/10 Excellent

ATSUSHI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is easy to access from the station. even though the rainy days, it does not need the Ambrea.
Stayed 1 night in Jun 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 21 Jul 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.We are very glad to hear that you liked the hotel's location.We are looking forward to serve you again.

4/10 Poor

Namik

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property internal and external is to old inside the room furniture and amenities was poor condition All staff kind and friendly breakfast wasn’t good enough
Stayed 2 nights in Apr 2023
Response from DAIWA ROYNET HOTEL KAWASAKI on 4 Sept 2023
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki.lately,The hotel had a renovation so the room furnitures and amenities are all in new condition.We hope you can check and stay with us again in the future.Thank you very much

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ソファは客室に置くべきではないほどの状態で、天井のフィルターも汚かったです。これは車いすなどの身体障害者向けの部屋だと思います(お風呂にブザーや手すりがあったり、ドアののぞき窓が上下2つ付いていた)が、彼らがこの部屋に泊まったら、大事な客として扱われているとは感じられないでしょう。スタッフの対応が素晴らしかっただけに残念です。
Stayed 1 night in Sep 2022

8/10 Good

Lesley Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in a good location, close to the station and some nice restaurants around the area. Staff were very helpful and friendly.
Stayed 1 night in Sep 2022

8/10 Good

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel at a great rate for a family of 5
For the value, the hotel was a very good deal. My family and I enjoyed the Chinese style hotel breakfast. However, we didn't enjoy the boiled ham slices. They could have serve them cool. For people driving to the hotel, be aware that parking can be tricky if you are not use to the area. We had a bit of trouble finding the hotel parking at the underground parking lot. It was great that the hotel paid for the parking and very convenient to the nearest train stations.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Apr 2022

10/10 Excellent

SOKICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from ダイワロイネットホテル川崎 on 10 Jan 2022
この度はダイワロイネットホテル川崎にご宿泊頂きまして誠にありがとうございます。 客室は限られた空間ではございますが、 お客様に少しでもお疲れを癒していただけるような空間作りを目指しております。 お忙しい中、当ホテルへの口コミをご投稿いただきありがとうございました。

6/10 Okay

Verified traveller

Good enough
Stayed 1 night in Aug 2021
Response from Le Hoang on 4 Sept 2021
Thank you for choosing Daiwa Roynet Hotel Kawasaki. We are glad to hear that you have enjoyed your stay here. We hope to bring even better service to you next time. Best regards, Daiwa Roynet Hotel Kawasaki

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Under the toilet seat wasn't cleaned, the amenity box wasn't clean, the air purifire/humidifier's water tank had mold.
Stayed 2 nights in Jan 2020
Response from Daiwa Roynet Hotel kawasaki on 21 Apr 2020
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. We would like to apologize for all the inconveniences during your stay. We will strive to improve the hotel's cleanliness and service. Thank you very much

6/10 Okay

Martin, San Francisco

Liked: Cleanliness, staff & service
Typical Japanese hotel for salarymen. Seedy street near the Kawasaki train station, many places to eat and pachinko parlors. Small room with faint cigarette smoke. Breakfast was very good though. Not recommended for foreign visitors.
Stayed 1 night in Dec 2019
Response from Daiwa Roynet Hotel Kawasaki on 12 Dec 2019
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. We would like to apologize for any inconvenience we have caused you during you stay with us. We are glad to hear that however you had enjoyed the hotel's breakfast. Thank you very much

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019
Response from ダイワロイネットホテル川崎 on 11 Jan 2021
この度はダイワロイネットホテル川崎にご宿泊頂きまして誠にありがとうございます。 お客様に全てにおいて満足いただける様にスタッフ一同精進いたします。 今後ともよろしくお願い致します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location around good food, clean and simple hotel
Stayed 2 nights in Sep 2019
Response from Daiwa Roynet Hotel Kawasaki on 25 Dec 2019
Thank you for staying with us here at Daiwa Roynet Hotel kawasaki. We are very glad to hear that you appreciated the cleanliness of the hotel. We hope we will have the chance to welcome you again.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from ダイワロイネットホテル川崎 on 11 Jan 2021
この度はダイワロイネットホテル川崎にご宿泊頂きまして誠にありがとうございます。 お客様に全てにおいて満足いただける様にスタッフ一同精進いたします。 今後ともよろしくお願い致します。

10/10 Excellent

Apiradee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel
I have stayed several times before at this hotel. The rooms and facilities are excellent even if the star rating is only 3 star. I ask for higher floors for reasons of quiet..but it's a really good hotel
Stayed 1 night in Jun 2019
Response from Daiwa Roynet Hotel Kawasaki on 26 Dec 2019
Thank you for always choosing to stay with us here at Daiwa Roynet Hotel Kawasaki. We are very glad to hear that you had satisfaction with the hotel's facilities. We hope you will choose to stay with us again if you had the chance to visit Kawasaki again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to ask for a non-smoking room and as soon as I entered the room, I could smell the strong odour of cold tobacco.
Stayed 1 night in Jun 2019
Response from Daiwa Roynet Hotel Kawasaki on 26 Dec 2019
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. We would like to apologize if you had a bad experience with our smoking rooms. We aim to meet all our guests expectations, and we can change smoking rooms to non-smoking rooms upon request and is subject to availability. Thank you very much

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for concerts at Club Citta. Great breakfast. Had to pay extra to check in half an hour early.
Stayed 3 nights in Jun 2019
Response from Daiwa Roynet Hotel Kawasaki on 5 Jan 2020
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. We are very glad that you have enjoyed the hotel's breakfast. Indeed, the hotel is very near Club citta where shows and concerts are often held, Also, access to Tokyo and Yokohama is very convenient from the hotel's location. We hope we can serve you again in the future.

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, easy to access to Station, and easy to access a convenient Store and shopping mole.
Stayed 1 night in May 2019
Response from Daiwa Roynet Hotel Kawasaki on 6 Jan 2020
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. Indeed the hotel's location is very accessible to stations and shopping stores. We hope we will have the chance to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Very modern, with friendly staff and everything you might need for a longer term stay.
Stayed 4 nights in Apr 2019
Response from Daiwa Roynet Hotel on 13 Jan 2020
Thank you for staying with us here at Daiwa Roynet Hotel Kawasaki. We are very glad to hear that you were satisfied with your stay with us. We hope that you will choose us again if you will have the chance to visit kawasaki area again.

10/10 Excellent

Victor S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Daiwa Roynet Hotel!
We enjoyed our stay at the Daiwa Roynet Hotel. The staff were very friendly and helpful; the room was clean and comfortable, even though it was small. The location of the hotel is convenient for shopping, eating, and using the trains. (The train station is nearby and was easy to manage with helpful staff there, also.) One suggestion - please add at least one channel on the television cable with news in English; perhaps Fox news? Thank you.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had booked a double room and 2 persons... Not given the double room. Bad They wanted to charge extra for the second person EVEN WORSE
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
I liked the fact that kawasaki is centrally located and easy to reach.
Stayed 8 nights in Jan 2019
Response from Front Desk Nhat Minh on 14 Jan 2019
Thank you for chose Daiwa Roynet Hotel Kawasaki. We looking forward to next booking from you.

10/10 Excellent

Roman-Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from ダイワロイネットホテル川崎  フロント グエン ゴック ニャット ミン on 16 Jan 2019
この度はダイワロイネットホテル川崎をご予約いただきまして誠にありがとうございます。またのご来館を心よりお待ちしております。

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Oct 2018

10/10 Excellent

K, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & nice staff. But no Security box in the room.
Stayed 1 night in Oct 2018
Response from Front desk Nhat Minh on 13 Nov 2018
Thank you for choosing Daiwa Roynet Hotel Kawasaki. Thanks for your ideal, we`ll thinking about it. Hope to see you again.

8/10 Good

sharon, Brisbane Australia

Liked: Cleanliness
Good location
The hotel was nice. Small rooms but that's normal in Japan. It's close to the train and lots of shopping and food options. Would stay again.
Stayed 3 nights in Sep 2018
Response from Front Desk Minh on 9 Oct 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. We very happy and hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurants nearby, nice and professional staff. Convenient location
Stayed 3 nights in Sep 2018
Response from Front Desk Minh on 9 Oct 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel. Neighborhood has a reasonable variety of shops and restaurants.
Stayed 1 night in Sep 2018
Response from Front Desk Minh on 9 Oct 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2018
Response from Front Desk Minh on 9 Oct 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. Hope to see you again.

6/10 Okay

Alan

Disliked: Cleanliness, staff & service
Great position vacuuming needs looking at.
Great position. Undercover walk to station. Great food at station and mall
Stayed 1 night in Aug 2018
Response from Front desk Nhat Minh on 12 Aug 2018
Thank you for choosing Daiwa Roynet Hotel Kawasaki. We very happy to hear it. Hope to see you again. Thank you very much.

8/10 Good

Richard, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service did a great job, the place are clean and perfectly arranged. Keep it up
Stayed 4 nights in Jul 2018
Response from Front desk Minh on 31 Jul 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. We very happy to hear it. Hope to see you again. Thank you very much.

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Daiwa Roynet Kawasaki
Very pleasant hotel with international staff speaking a variety of languages and all speak english. I speak japanese so used both when dealing with the staff. The bed is comfortable and amenities are very good for a business hotel.
Stayed 8 nights in Jul 2018
Response from Front desk Minh on 31 Jul 2018
Thank you for choosing Daiwa Roynet Hotel Kawasaki. We very happy to hear it. I'm Minh from Vietnam. Hope to see you again. Thank you very much.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Nice hotel but smoking room
I asked staff on the phone if only smoking room available deodorizations air carefully. But it wasn’t.
Stayed 1 night in Jun 2018
Response from Front desk Minh on 6 Jul 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. We very sorry for this mistake. We hope we can help you comfortable in the next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room & Location!
Our hotel was very accommodating and was able to provide us with a crib! That was extremely handy for our one year old! The twin room was also very spacious compare to other rooms we've stayed in.
Stayed 6 nights in Jun 2018
Response from Front desk Minh on 16 Jun 2018
Thank you for chose Daiwa Roynet Hotel Kawasaki. We very glad to read your comment. We looking forward to see you next time. Thank you very much.